Hi can anyone help me please with following problem?
I purchased a 99 996 C4 from a Porsche dealer down south in Sept last year and we had agreed that before collection the alloys would be reconditioned.After having the car for only 10 months and only covering 3500 miles i noticed that the alloys where starting to corrode around near the split rim.I contacted my suppying dealer and emailed some pictures of the problem.He contacted me back and I suggested that could i take it too my local dealer too be done.I arranged with them a time and date and took the car to be seen and the alloys reconditioned.His alloy wheel specialist then informed me that he did not want too touch them and that Porsche would not allow them to be split.
I then tried to contact back my supplying dealer who at first would not return my calls but eventually i got through to the aftersales manager.Too cut a long story short he then offered as a good will gesture a new set at cost.
I have since found out that this seem to be a common problem?
Has anyone come across this before?
If i get in contact with Porsche UK will they admit too it?
What happens if I buy the same alloy again and it reoccurs?
How do I get in touch with Porsche UK?
Thanks
Ross
I purchased a 99 996 C4 from a Porsche dealer down south in Sept last year and we had agreed that before collection the alloys would be reconditioned.After having the car for only 10 months and only covering 3500 miles i noticed that the alloys where starting to corrode around near the split rim.I contacted my suppying dealer and emailed some pictures of the problem.He contacted me back and I suggested that could i take it too my local dealer too be done.I arranged with them a time and date and took the car to be seen and the alloys reconditioned.His alloy wheel specialist then informed me that he did not want too touch them and that Porsche would not allow them to be split.
I then tried to contact back my supplying dealer who at first would not return my calls but eventually i got through to the aftersales manager.Too cut a long story short he then offered as a good will gesture a new set at cost.
I have since found out that this seem to be a common problem?
Has anyone come across this before?
If i get in contact with Porsche UK will they admit too it?
What happens if I buy the same alloy again and it reoccurs?
How do I get in touch with Porsche UK?
Thanks
Ross