20k up

[Guest]

I have just been robbed of nearly £450 inc vat for my first 20k service.

Interestingly at AFN Guildford they thought my car may be one of the first to be serviced. In fact when I phoned to book they said you do know it is now 20k intervals and not 12k.

Has else actually used their car everyday rain or shine?

Jon

 

[oliver]

ORIGINAL: sptel

I have just been robbed of nearly £450 inc vat for my first 20k service.

IJon

Sounds like a bargain to me.

 

[Guest]

A bargain just to change the oil and wash it?

 

[oliver]

Well I don't know what they did, but total servicing costs of £380 + Vat doesn't seem much for 20,000 miles use on a £70,000 car.

I just had an annual service on my John Dere 'ride-on' - £350 + Vat, and it is only used once a week for six months of the year.

If you really want to feel robbed, ask the salesman for a 'trade-in' price[:-]

 

[daro911]

ORIGINAL: sptel

I have just been robbed of nearly £450 inc vat for my first 20k service.

Jon

[] It appears you have been robbed ... According to the fixed price service menu your OPC should have taken £342.00 incl VAT off you for the 20K service! Assuming your car isn't 2 years old, when he could have helped himself to a further £107.00 for the brake fluid change. Brake Fluid service is a time related service ie every 24 months regardless of mileage [&o]

 

[Guest]

Why is it audi only charged £254-00 inc vat on a 18k service on an S3.

I know the 911 has more oil but I can see that is the only difference.

I would not dare ask for a trade in although the amount I lost on my last 996 I plan just to use the car, I have a perverse idea that the car will reach a low value regardless of mileage so I may as well use it.
Although 20k in 7 months looks worrying for when it is 3 years old.

Jon

 

[Mark_Bennett]

Brake fluid is every 2 years regardless of milage - it's hydroscopic, it absorbs water over time.

 

[daro911]

ORIGINAL: Mark Bennett

Brake fluid is every 2 years regardless of milage - it's hydroscopic, it absorbs water over time.

Exactly so it would appear daylight robbery has taken place here after all []

 

[daro911]

ORIGINAL: sptel

Although 20k in 7 months looks worrying for when it is 3 years old.

Jon

[] Jon ... I think you were robbed if all you had was the 20K service and no brake fluid change!

 

[Guest]

They also replaced the air filter @ 32.13 plus vat.

10 litres of mobil one @ £11.50 plus vat per litre!!!

 

[Mark_Bennett]

The Service schedule, and what is done, for later model Porsches is --> HERE <--

 

[Mark_Bennett]

Air-filter element every 40,000 miles / 64,000 km or every 4 years

 

[daro911]

ORIGINAL: sptel

They also replaced the air filter @ 32.13 plus vat.

10 litres of mobil one @ £11.50 plus vat per litre!!!

According to OPC website info all that is standard on 20K service and therefore included in fixed price servicing:-

Service price (inc. VAT)
911 Carrera and Carrera S

Minor service
every 20,000 miles or 2 years
£342

Major service
every 40,000 miles or 4 years
£517

Replace spark plugs
every 60,000 miles or 4 years
£157

Check drive belt
every 40,000 miles or 4 years, 100,000 miles or 10 years,
160,000 miles or 16 years
£35* Or £12"¡

Replace drive belt
every 60,000 miles or 6 years
£60* Or £37"¡

Change manual transmission oil (5-speed)
every 120,000 miles or 12 years
£53

Change ATF and ATF filter#
every 120,000 miles or 12 years
£260

Change final drive oil#
every 120,000 miles or 12 years
£55

Change brake fluid
every 2 years
£107

Replace tyre sealant" 
every 4 years
£35

 

[Guest]

Thanks

I have just phoned AFN who looked at the website costs and agree it should be £342-00inc vat.

Thay are going to call me back but it looks as if they owe me.

The filter was oil not air I cant read the invoice.

Jon

 

[Mark_Bennett]

Curious, the link I found above says:

911 (997 since Model Year 2005)
Engine oil every 20,000 miles / 32,000 km or every 2 years
Spark plugs every 60,000 miles / 96,000 km or every 4 years
Oil-filter element every 20,000 miles / 32,000 km or every 2 years
Air-filter element every 40,000 miles / 64,000 km or every 4 years
Fuel filters are maintenance-free
Coolant does not require changing

So the Air Filter wasn't due? Is this another conflict in Porsche's own information?

 

[Mark_Bennett]

ORIGINAL: sptel

The filter was oil not air I cant read the invoice.

And we were just getting worked into a good outrage there []

 

[Guest]

If you want outrage they have upodated my sat nav FOC to get TMC working, but now thay want £350ish for anew set of discs to make it wouk UK!!!!!

 

[Guest]

awful typing, cant we have a spell check!

 

[daro911]

ORIGINAL: sptel

Thanks

I have just phoned AFN who looked at the website costs and agree it should be £342-00inc vat.

Thay are going to call me back but it looks as if they owe me.

Jon

[] I should have bet it would be an AFN scam! Makes you wonder if they can't invoice without trying it on what the feck happens when using the spanners [] I could tell you stories about my dealings with AFN Chiswick that you just wouldn't believe! An example ... I check tyre pressures once every 6 weeks usually a lb or 2 out. Checked tyres the day after a small service was done at Chiswick and guess what ... 4 different pressures and not a single one as per recommended in book!
Oil the usual 3/4 litre short filled too!

Imagine if they overcharged every 20K Mile Service customer like they did you, and nobody spotted it, how many free mechanics a week that could buy

 

[Geoff_Fields]

Jonathan, (sptel)
How did AFN update PCM to make TMC work? My local OPC doesn't have any software upgrades available. Like you, I wouldn't pay anyway.