996 Turbo Corroded Front Radiators HELP

[p.bestie]

HI ALL My car is has been booked into OPC West London for a minor service e.g. oil change and general check over. Couldnt beleive it when i got a phone call from the service centre telling me that all 3 front radiators were badly corroded and are leaking and need replacing, and would cost £1400 + V.A.T. to replace. And Youve guessed it, its not covered by my extended warranty [][][][] nor is the clutch slave cylinder and the clutch acumalator at a cost of £700 [][][][]. all this on a car that is only 4 years old with 29,000 miles and a full porsche service history. [] Has any body else had corroded radiators after 4 years !!! I spoke to customer service at porsche cars reading today, to tell them how fed up and discusted i was with the whole situation, bearing in mind this car cost £101,000 when new.you would think it would lend to time better than say a Ford fiesta !!! Any help or advice would be greatly appreciated. I think this the last time i use an OPC to service my car, I am going to start to look for an independant in the middlesex surrey area. On the bright side it needed a new alternator and guess what it was actually covered under the warranty [] Cheers Phil [] [] [] www.surreycarradio.com installations of audio and navigation and window tinting

 

[PGAdamopoulos]

See: http://www.porscheclubgbforum.com/tm.asp?m=281703&mpage=1&key=radiator&#281707
[:'(][][&:][][X(]

 

[David M]

Yes....as the above link. I was told by the OPC that if the radiators were porous or corroded then it was a valid warranty claim. If they were damaged by say a stone then it would be wear and tear and not covered.

I had the 111pt inspection in January so I was quite blunt with them that I expected the radiators to be covered under warranty as they are not fit for purpose if only last 4 years (and suprised they passed the inspection!). Didn't really have to argue and all works were done without me shouting or paying.

 

[p.bestie]

Were abouts in surrey do you live ?

ORIGINAL: PGAdamopoulos

See: http://www.porscheclubgbforum.com/tm.asp?m=281703&mpage=1&key=radiator񄱫
[:'(][][&:][][X(]

 

[p.bestie]

Hi How old was your car when they replaced them under warranty and what porsche centre did you use. And when was it done (changed) becuase i am going to go back and speak to customer services tomorrow

cheers phil

ORIGINAL: David M

Yes....as the above link. I was told by the OPC that if the radiators were porous or corroded then it was a valid warranty claim. If they were damaged by say a stone then it would be wear and tear and not covered.

I had the 111pt inspection in January so I was quite blunt with them that I expected the radiators to be covered under warranty as they are not fit for purpose if only last 4 years (and suprised they passed the inspection!). Didn't really have to argue and all works were done without me shouting or paying.

 

[David M]

Phil

Car is a 2003 so out of original warranty but extended OPC warranty put on in January of this year after inspection by JCT Sheffield.

Specialist Cars of Malton performed the major service and advised of the issues with the radiators. They offered to replace (at a cost!) but I went to JCT Leeds and had them all done under the extended warranty. That was earlier this month.

Good luck

 

[p.bestie]

David would you mind emailing me your number so I can give you a call over the weekend to have a chat about the car/ rads?
surreycarradio@hotmail.com

Thanks Phil Best.

 

[p.bestie]

I've pick up the car saturday afternoon from OPC west london, after its minor service and 3 front radiators being changed. after much discussion with porsche cars reading they agreed to pay just under £900 towards the £1400 bill. i was fairly happy with that i probably could have pushed for more but i just wanted my car back asap.

cheers for all your help


http://www.surreycarradio.com

 

[nathan 1981 930 G50]

Our Fiesta which is now my daily driver still has the original radiator fitted after 12 years of service.
The front of the car was hit in Febrauary and the car was written off too. I had the car bent back and new lights fitted. The Radiator is still fine []