jukn
New member
Today has been a bit of a nightmare and may be affecting any number of people who like me are unaware of the issue, hence the post!
I am undecided at present as to whether to keep my car or trade it up for newer model, and so spoke with an OPC today about a car they are advertising. I was told that under the HPI check my car was down as a Cat 3 total loss in July 2006.
My car is in the garage having had no accidents or claims since i owned it and it was HPI checked by OPC Aberdeen before i bought it and i have a full no claims bonus recently issued when i changed insurance companies.
Consequently i checked with the DVLA who also told me the MYAFTA database was showing my car as a write off, this was why i couldn't tax it online or by phone last year but was able to at the post office.
The insurance company denied all knowledge of updating the database with this information, and agreed the car had not been subject to a claim. Evenutally after a full day it has been revealed that the citroen dispatch van which my reg came from (via the dvla) is the vehicle which has been written off, and the details of my car have been incorrectly input by a different insurance company. I am assured that this will be corrected within 24 hours, which i will check tomorrow. However if i had not looked at part ex'ing the car i would never have known that this information was held against my car, no-one informed me as the lawful owner that this had happened.
So just be aware that electronic information is not always as it seems, and you may never know about it!!!
Is it only me that this kind of thing happens to!!!
I am undecided at present as to whether to keep my car or trade it up for newer model, and so spoke with an OPC today about a car they are advertising. I was told that under the HPI check my car was down as a Cat 3 total loss in July 2006.
My car is in the garage having had no accidents or claims since i owned it and it was HPI checked by OPC Aberdeen before i bought it and i have a full no claims bonus recently issued when i changed insurance companies.
Consequently i checked with the DVLA who also told me the MYAFTA database was showing my car as a write off, this was why i couldn't tax it online or by phone last year but was able to at the post office.
The insurance company denied all knowledge of updating the database with this information, and agreed the car had not been subject to a claim. Evenutally after a full day it has been revealed that the citroen dispatch van which my reg came from (via the dvla) is the vehicle which has been written off, and the details of my car have been incorrectly input by a different insurance company. I am assured that this will be corrected within 24 hours, which i will check tomorrow. However if i had not looked at part ex'ing the car i would never have known that this information was held against my car, no-one informed me as the lawful owner that this had happened.
So just be aware that electronic information is not always as it seems, and you may never know about it!!!
Is it only me that this kind of thing happens to!!!