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Battery issues/ not covered under warranty

P

Pheydon

PCGB Member
Member
We own a 911 Carrera S Cabriolet (MY22) reg in Oct/21. A few months ago, my wife drove it back to London and the battery was dead the next day and Porsche assistance came and got it started but 3 units including the convertible top had shorted out and needed replacing. Then 3 weeks ago the battery died again and shorted the convertible unit again. Our local dealer where the work was done earlier this year is now saying that battery needs to be replaced at our cost for £1500. I cant believe this as Porsche batteries are covered for first 4 years under warranty in the US. Plus they are saying now that we should have been plugging the battery in. If they had told us this when we bought the car or earlier this year after the first battery episode then I could see how it might be our fault but they did not. The dealership has submitted a goodwill proposal to Porsche HQ to see if they will cover any of this but im not hopeful as its been almost 3 weeks and no answer yet.

So my question is has anyone else in the club had similar battery issues and not being covered under warranty. Im just looking to ideally compare notes with other members.

Thanks
 
When the car was new it came with a full 3 years manufacturers warranty that covers all defects and that includes the battery.

To say that the vehicle should be 'plugged in' is nonsense and an attempt to deflect your claim.

If the battery is defective and /or caused by other items of you car causing it to become faulty they should, IMHO, be replacing it free of charge.

Ask the dealer where, in you warranty, it says you should 'plugged in' the car. That's rubbish.

If you get no satisfaction contact the ombudsman and / or the small claims court

£1500 for a battery replacement??? There having a laugh.
 
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