My point is that if Audi, BMW, Mercedes and indeed WV can offer courtesy cars ( and still charge less per hour than Porsche ) why can't Porsche? Possibly because people have not required them in the past - but they didn't sell a 4x4 in the past. I purchased a 4x4 because I need a 4x4 and yes I do use its capabilities especially during the winter. My Cayenne will be off the road for nearly a week with warranty work and there was no option of offering me another Cayenne - I just hope the Boxster I will be given doesn't get stuck!!
What make me annoyed is at the same time as not offering FOC courtesy cars, my dealer is spending well over a million on re-vamping his show-room so that it looks exactly the same as every other Porsche show-room - which is of zero benefit to me.... that is where your high hourly rates come from, not a few thousand pounds on courtesy cars. At the moment much of the turnover and profitability of Porsche is coming from the Cayenne, Porsche therefore need to respond to what will be a very different customer base to that of their previous vehicles if the Cayenne is to be sucessfull in the long run. In many respects I can understand why they are as they are at the moment - I currently have an Audi A4 cabriolet as a weekend car and if I am without that for a few days it doesn't really matter that much, so the current system would not put me off getting a 911 cab as its replacement next year, but my Cayenne S is a workhorse and I use it for work, and need to be kept mobile, thus unless things change when its lease is up it won't be swapped for a KN TT as planned.
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