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Costs of servicing - a cautionary tale

David JAMES

PCGB Member
Member
I acquired my now 3 year old, 19,500 mainly motorway mile, 986 fifteen months ago and looked forward to having some fun at 'reasonable' cost. My first service at 2 years, no problems. 6 months ago PCGB membership arrived courtesy of one of my lads and trepidation soon took hold as I began to read about RMS, tyres & corrosion to brake discs.

Now I get to the first MoT and what happens - RMS failure, fixed without hesitation under extended warranty at the OPC but while doing so they say they discover a warn (but not knackered) clutch (at least its repaired with no labour charge but still costs the best part of £300 but better than ?£1,200? if it goes back for the work in 3/4 months time). Then I am told the rear tyres (original Dunlops still with 4mm on three quarters of the tread, 3mm on the rest) are worn down to Porsche limits and will cost £185 or so each to replace; also as the car sits outside and it occasionally rains the rear discs are becoming corroded (but OK for the MoT) so that will be something like £690 to fix, inc pads.

Seems like ownership is going to to be a tad more denting to the wallet than first thought! At least though PCGB membership gives something like 10% of the cost of parts so it pretty much pays for itself.

I suppose the morals of this tale are:

1. take out extended warranty, its good value at £725 inc Porsche Assistance - but you can see why Porsche manufacturers warranty is only 2 years!
2.don't believe the headline service costs of £350 or so, that's the minimum!
3.note the OPC advice but think about the independents for non warranty work such as the work on the discs
4. search out a good deal on tyres - strangely although the OPC have the 'factory kit' to fit and balance these they ship out the MoT to the local tyre & exhaust centre, rather comforting!

Anyway must go check out my Volvo, 100k+, no oil leaks, still on first clutch, only ever had the pads changed but it's so boring.....
 
"OPC Limits"... So they recommend you change then - you don't HAVE to change until the legal limit...

Rusty discs will clean up when you brake - unless they are so bad they fail the MOT.

19,000 miles on a clutch? For motorway miles? I've yet to hear of premature clutch wear - how on earth did that happen? [:'(]

As you say - shop around for tyres. And you can have brakes etc done at an independant. Only the servicing that needs a stamp in the book needs to be done at the OPC.

I heard a few years ago about a new-to-Porsche owner of a recently purchased 10 year old 944 who took it to Porsche for a service. They ended up paying nearly as much for the service as they had originally paid, as Porsche said "All these need doing" - including all 4 tyres which were "not the latest Porsche Approved" (Porsche did not even approve specific pattern tyres when the 944 was produced!)

I myself was once advised I needed a new window winder on another old 944 - because one window was a second slower to close than the other! That would have cost a bit at the OPC!

I do recommend people have a think about what is necessary work, and what will wait until the next time "x" is being done, or what is just a "nice to have", but totally unnecessary...




Edit:
As I cannot spell for tofffee... tofee.... toupee....

 
ORIGINAL: David JAMES

I acquired my now 3 year old, 19,500 mainly motorway mile, 986 fifteen months ago and looked forward to having some fun at 'reasonable' cost. My first service at 2 years, no problems. 6 months ago PCGB membership arrived courtesy of one of my lads and trepidation soon took hold as I began to read about RMS, tyres & corrosion to brake discs.

Now I get to the first MoT and what happens - RMS failure, fixed without hesitation under extended warranty at the OPC but while doing so they say they discover a warn (but not knackered) clutch (at least its repaired with no labour charge but still costs the best part of £300 but better than ?£1,200? if it goes back for the work in 3/4 months time). Then I am told the rear tyres (original Dunlops still with 4mm on three quarters of the tread, 3mm on the rest) are worn down to Porsche limits and will cost £185 or so each to replace; also as the car sits outside and it occasionally rains the rear discs are becoming corroded (but OK for the MoT) so that will be something like £690 to fix, inc pads.

Seems like ownership is going to to be a tad more denting to the wallet than first thought! At least though PCGB membership gives something like 10% of the cost of parts so it pretty much pays for itself.

I suppose the morals of this tale are:

1. take out extended warranty, its good value at £725 inc Porsche Assistance - but you can see why Porsche manufacturers warranty is only 2 years!
2.don't believe the headline service costs of £350 or so, that's the minimum!
3.note the OPC advice but think about the independents for non warranty work such as the work on the discs
4. search out a good deal on tyres - strangely although the OPC have the 'factory kit' to fit and balance these they ship out the MoT to the local tyre & exhaust centre, rather comforting!

Anyway must go check out my Volvo, 100k+, no oil leaks, still on first clutch, only ever had the pads changed but it's so boring.....

Im with Mark on this! Rusty discs... FFS thats a joke - unless its failed the MOT due to wear, leave them on the car because they will get cleaned off with a little spirited driving. As for the tyres, that is just laughable - the legal limit is 1.6mm and im sure that they are all too keen to sell you another couple because they 'ONLY' have 4mm left on them. My GT3 Pirelli Corsa tyres only come with 5mm when they are new!

The clutch not only sounds unlikely due to the mileage (unless its been abused) but also expensive.. Ok I don't know a lot about Boxster clutches but its only the friction lining and maybe an extra 20 mins labour (on top of the warranty RMS job).. How much is a Boxster friction plate?

I suggest you change your OPC or go to a reputable independent...

Steve
 
The moral of the tale is actually don't believe that everything they tell you about actually needs doing right now.
You haven't gone and got them to do all this have you?
 
If the OPC was absolutely snowed under with work then most of this 'work' wouldn't have been mentioned, sounds to me as if they are 'touting for business'. Take it to an independant and get a true picture.
Cheers,
 
Thanks for all the comments, pretty much as I would have guessed.

BTW on the first drive out after return the Emission Control Warning Light came on and stayed on - did they forget to refit a wire or something?
 

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