Scott
An extract of a TSB is shown below. It doesn't sound exactly like your problem, but the software update might be worth trying. If you want the whole thing, drop me an email.
PCM2 With Bose Sound System: Sporadic Sound FailureVehicle Type: 911 Carrera (996}/911 Carrera 4 (996)
Model Year: '03 (3) and '04 (4)
Concern: BOSE amplifier - Sporadic sound failure in vehicles with PCM2 (I No. 665, 666, 668,670) and BOSE sound package (I No. 680).- Modified software in BOSE amplifier MY '04 (as of the date of introduction).
Information: Sound failure occurs sporadically (no sound playback of PCM2 during radio or navigation operation) on vehicles from MY '03 and MY '04 with the equipment mentioned above, which were manufactured up to the introduction date mentioned below.
In the event of a complaint, the software of the BOSE amplifier must be updated using the CD "BOSE Update-CD 2003-2; 911 & Boxster", part number, 000 043 205 50.
After the update, the software matches the version in vehicles from MY '04 (as of the date of introduction) and thus BOSE amplifier, part number, 996 645 333 05.
Introduction: Introduce the new BOSE amplifier software on August 25, 2003 as of VINs:
99 14S 65 0585 USA
99 84S 62 0373 USA