I thought I would write an update on my 992 problems to keep the forum momentum going.
I picked up the 992 after our holiday last week after the engine mounts replacements. They replaced both the active mounts, these hopefully have been modified and not liable for failure.
Whilst there, I requested that the coasting mode be checked out. They confirmed it is functioning, but it has different operating characteristic to the 991. It is a bit of a waste of time having this function in my opinion.
The gear change on the PDK when the oil is cold seems to be less harsh, they think it could have been attributed from the engine mount problem.
Porsche connect.
This is an ongoing problem, which has now been passed on from the Porsche connect team to the software developers.
I have spent hours on the phone and completing various test to help the team in solving the problem.
The problem is,
When using the web portal on my Porsche on the web, destinations can be sent to the PCM without problems, they will also appear on the Porsche connect app. When destinations are sent from the Porsche connect app, they don’t appear on the PCM or on my computer on the web portal. Randomly, it works.
The second problem is, which they think is related, the trip details on the PCM which is corrected does not get updated on the web portal my Porsche or on the Porsche connect app. It will only update the trip details correctly if changed to KPH from MPH on the PCM before leaving the car.
These faults have been on-going for months, I feel now why should I have to pay for a service which is faulty.
I would think this problem is similar on all 992 and not just related to mine.
I picked up the 992 after our holiday last week after the engine mounts replacements. They replaced both the active mounts, these hopefully have been modified and not liable for failure.
Whilst there, I requested that the coasting mode be checked out. They confirmed it is functioning, but it has different operating characteristic to the 991. It is a bit of a waste of time having this function in my opinion.
The gear change on the PDK when the oil is cold seems to be less harsh, they think it could have been attributed from the engine mount problem.
Porsche connect.
This is an ongoing problem, which has now been passed on from the Porsche connect team to the software developers.
I have spent hours on the phone and completing various test to help the team in solving the problem.
The problem is,
When using the web portal on my Porsche on the web, destinations can be sent to the PCM without problems, they will also appear on the Porsche connect app. When destinations are sent from the Porsche connect app, they don’t appear on the PCM or on my computer on the web portal. Randomly, it works.
The second problem is, which they think is related, the trip details on the PCM which is corrected does not get updated on the web portal my Porsche or on the Porsche connect app. It will only update the trip details correctly if changed to KPH from MPH on the PCM before leaving the car.
These faults have been on-going for months, I feel now why should I have to pay for a service which is faulty.
I would think this problem is similar on all 992 and not just related to mine.