Navigation - Satellite Maps

[mikegibson]

I went for a trip on Saturday that included the A14 (between M11 and Kettering) which has recently been upgraded and a new bypass opened (in 2020 I think).

I have to say I thought the maps in the 992 were supposed to update automatically but as usual, driving this new stretch of road completely confused the nav system. The map display in my car incorporates satellite imaging so I wondered if turning of the imaging might make a difference. Going into the Nav menu, I find I am unable to turn it off. See shot of Nav menu below. I have to say I find the PCM completely unfathomable - the manuals are useless and the system as intuitive as a 1960's mainframe computer; but, putting that aside, does anyone have a clue how to make the nav display show ordinary lines for roads etc and not the satellite imagery. NB, I do not have a subscription to Navigation+ which I had believed was required to obtain the imagery.

 

[cymro]

I notice that the satellite map is not highlighted on your system, it should be in Bold, then it allows you to toggle sat display off or on. The map updates are done automatically, the last one was a few days ago. I am not sure how often the update happens, may be every quarter.

Also check this page as well under navigation

 

[mikegibson]

That's interesting. To start with, under Settings, I have a selection for "Online Navigation Services" which on your PCM is "Online Navigation + product impr". See image below.

When I go into the "Online navigation services" settings, I get the following selections which do seem to align with yours BUT mine refers to "Online navigation" vs "Online navigation + produnt impr". See below.

If I attempt to change the Online Navigation or Satellite map options (ie turn them off), I get an error stating that I have no active subscription for those things.

It appears to me that what has happened is that I had these services active and turned on and at the point the subscription ended (see below) in July, these options became locked to their current settings.

I am going to post separately some questions about PCM versions and map updates.

 

[mikegibson]

UPDATE: I got in contact with Porsche who were flumoxed. They have stated that the issue is that the satellite maps were active when the subscription expired which disabled access to the option, leaving things in the current state. Whilst this is not what should have happened; the satellite maps should have turned off, this is the only viable explanation.

The only resolution is to perform a factory reset on the PCM (thus losing all settings etc.) OR to purchase the Sat+ subscription. Not exactly a perfect solution but at least its an explanation.

 

[missile]

I am pleased I am not the only one who is baffled by the PCM [:-]

 

[Dick Dastardly]

Dealers appear to be totally useless on providing any guidance on PCM. I spoke to two dealers and got evasive answers to my questions ,still none the wiser on how to send destinations from app to the car. From the answers they gave they are clueless. At least BMW dealers have an expert in each branch to explain how the tech works!

 

[cymro]

Just open the Porsche connect app
explore
Search for destination
Send to vehicle
It should then appear a few minutes later on your PCM Nav screen

To send a route to the car
Select destination
press the blue triangle with right pointing arrow
the route should appear
press edit
add stopover
add to route
save
send to vehicle

 

[mikegibson]

Just open the Porsche connect app
explore
Search for destination
Send to vehicle
It should then appear a few minutes later on your PCM Nav screen

To send a route to the car
Select destination
press the blue triangle with right pointing arrow
the route should appear
press edit
add stopover
add to route
save
send to vehicle

Interestingly, the feature of sending a destination to my car used to work yet recently, despite the Connect app saying "sent to car”, nothing has appeared. I suspect this, like my issues with satellite maps is linked to my not having an active Navigation+ Subscription. I have just renewed the subscription and am waiting for it to activate on the car and I will then be able to test. It is a shame that Porsche are not entirely clear what features are linked to what subscription; none of this is covers in the manual and the web site is very vague.

 

[Dick Dastardly]

Unfortunately never been able to get the connect app to communicate with the car even when all subscriptions were active. Just comes up with ‘no connection to PCM’

Purchased the car secondhand during covid so no proper handover and my local dealer was subsequently not really interested in assisting. Read the manuals but still none the wiser as to why could not get the app to connect.

What subscription is required to use connect app?

 

[Timrice]

The subscription is the Navigation Plus one, but I have not found things consistent. It doesn’t always seem to work.

I raised a ticket with Porsche a year ago and did not get the inconsistency resolved. I did get a year’s free subscription for my troubles. I do not have a great deal of confidence in most car manufacturers being able to use software and communication systems in a way that a user wants!

Tim

 

[mikegibson]

The "No Connection to PCM" message is a red herring. The only time this message goes away is if you connect your phone's wifi to the PCM wifi hot spot and as far as I can see, most (if not all) owners would have no need to do this.
The first step to getting anything working with the Connect app is that the app must be paired to the car. The dealer should have given some help in getting this set up; do you have the app paired to the car?

If the app is linked to the car, the "home" screen on the app (My Vehicle) should look like the image below.

If the app is not linked, you would need to link it up using the pairing code provided by the car and link it to your Porsche login/Porsche ID.

I am not sure what you can do with the app without a subscription of any kind. I suspect that you can see fuel level, see tyre pressures and that's probably it.

The Car Control subscription allows you to remotely open/close the car; set location alarms (an alarm on the phone should the car leave/enter prescribed areas) and a couple of other things. This is only of any benefit is using the Connect App.

Navigation+, I think, gives access to online map updates, satellite map imagery and some other navigation related features. I think this also allows destinations to be sent from the app to the car; but not 100% certain. To my mind this subscription is of benefit with or without the app.

 

[Dick Dastardly]

Hi Mike,
Thanks for your comments. The connect app was paired to the car by the dealer (eventually after much head scratching on their part and a home visit! ). I don’t think that it has ever worked with the wi-if hot spot, I tried to link it up but did not work and was told that it needed a SIM card subscription which I think is incorrect. The car is an April 19 registration and I know there were some changes on later cars such as wireless Apple car play. Connecting by cable is not really an issue for me as I don’t daily the car.
The Home Screen shows all the vehicle details , photo of car and model but has never shown any other information such as fuel etc ,even when all the subscriptions were active.
The car control function seems to be of little use so I will save my £89. I will look to reactivate the Navigation plus and have a further go at getting it sorted as I am likely to be using the car more in future.

Perhaps something that could be looked at by the 992 Register as from what I have read it is not just me who is struggling with connect (dealers included).
If somebody from one of the dealers could talk through the features in connect on Zoom with say a Q&A session I am sure that would be helpful. Possibly opinions on this could be canvassed on the 992 Zoom meeting next Wednesday?

 

[mikegibson]

You can use the car's in-built wifi hotspot from your phone, ipad etc. instead of using your own mobile data for internet browsing etc. HOWEVER, this requires a Data subscription which is ridiculously expensive and which I cannot believe anyone pays for (£19 for 5GB for 30 days). You can put your own SIM into the sim slot but at the end of the day, I see no reason for doing so.

Re Wireless Apple CarPlay, this was fitted to card built in June 2019 onwards so you, like me, have to use wired. I have put a Carlinkit 2.0 dongle in the armrest which enables wireless carplay.

One final note. Now that my Navigation+ subscription is active, I can send destinations to my car from the Connect app.

 

[cymro]

I am glad you can now send destinations to your car. when you use the Porsche connect app the route that is calculated on this could be different to the one on your PCM unless you add stopovers. The app uses google maps to calculate where the PCM uses I think different calculations.

 

[lowndes]

Does anyone know how to configure PCM Destination Input to show House Number, Street and City as per this image (for UK and Europe not US)