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Numerous posts about poor 996 reliability

Balpan

PCGB Member
Member
After 10 years of 3.2 ownership and almost zero issues, I had started to get myself familiarised with the 996, buyers guide etc....My single biggest concern at the moment is the number of posts which highlight RMS issues, blown engines etc... Not only only the club site but also other forums (sorry!). To the extent that it is really putting me off buying a 996.

Has anyone from the GB club ever contacted porsche to get an official response about key issues such as RMS, engine issues. Typically when quality issues occur, they are either fixed through better parts or through design, I have not come across anything which suggests a break date, still seeing posts on these issues on post face lift models etc... No obvious break point, no mention of a design change.

Does this mean that the problems are in too low a number to make them a concern?

I will probably still go ahead and buy a 996 C4 Cab, but not with some concerns.

 
I had two 996s (3.4 and 3.6). Both great, no problems (one had a new RMS).

It's not a big issue, and I think the latest design of RMS and fitting tool, has significantly reduced repeat failures.

Get the 996 OPC inspected and buy the renewable warranty (it covers most eventualities including RMS) and then enjoy it.

FYI even 997s can have RMS failures.[:D]
 
ORIGINAL: oliver
...
Get the 996 OPC inspected and buy the renewable warranty (it covers most eventualities including RMS) and then enjoy it.
Ditto. for me the RMS wasn't such a big issue (same price as 4 tyres to fix), but the thought of £9K to £12K for a replacement engine would have been. Hence why I went for the 111point check and OPC warrantee.

If you're looing for an older model, you could consider something like Hartech's maintenance plan (if you're not too far from midlands). Baz of Hartech has also posted a lot about engine reliabiliy on Pistonheads ...
 
I think it is overblown.

RMS probs are made out to be a big deal, generally it means a few spots of oil on the garage floor, the worst case scenario is a contaminated clutch I think, but an inspection will pick up a leak that is sufficiently bad. A specialist charges around £400 to fix, and can be done at the same time as the clutch.

So RMS really is not an issue, but I reckon Porsche centres like to replace them under wty as its a nice little earner for them- my point is that a lot of cars have RMS work done that is not really necessary.

Other engine probs (e.g intermediate shaft, cylinder wall) are of course more concerning, but a very good article in Total 911 on the subject inferred that in real terms total engine failures affected a very small proportion of total production, in particular earlier cars, but failures have grabbed the headlines. Porsche have not helped at all by not meeting the costs without question like BMW (and Audi who replaced the engine in my A8 for free, even though it was well out of warranty) but they have to be fair been heavily subsidising the costs of replacement.

Even if you had to have a new engine, Autofarm will sell you a beautifully modified (bored out to 3.8l!) and reconditioned one for just over £6k Alternatively, get the OPC wty as said above.
 
Hi,

When I was looking to buy my 996 3 years ago, it was a hot topic back then and frankly blown out of all proportion in relation to the ratio of cars built to those effected with the RMS issue and the more tiny amount of engine failures. I just got a warranty at the time and it's been the most reliable 911 I've ever owned (I've had 4, including a 993)
You will notice that doing a search on any forum these days on that subject, relates to very old discussion threads as it isn't really talked about any more. The latest design RMS and fitting tool have greatly reduced this problem, which is quite frankly, just a drip of oil on the garage floor for those who experience it!
They are lovely cars and speaking also as an ex 3.2 owner, the 2 cars are worlds apart.

Good luck and buy one!
 
I have had my 1998 996 for 2 years and it has been the most reliable car that I have ever owned. It still makes me smile when I get into it and I would recommend it to anyone. Buy one and enjoy it.
 
i'm also keen to get a 996 as i've seen early '98 ones with good histories and decent miles for reasonable money... the engine problems do scare me though... read the total 911 issue relating to it and still not fully reassured... only thing is that these are fantastic cars for the money... how much is the opc warranty and for how long does it run?..
 
Hello

I had the same problem when i was looking for my car, and got a little scarred, my friend who also had an early 996 for 3 years did not know what an earth i was talking about when i mentioned RMS and engine failure, as he had not been on any web-sites. I think to look for the right car get an inspection done by OPC or a good indie go over the car with them and ask any quetions, get a warranty for the first year, just in case there are any hidden problems then all should be well.
 
ORIGINAL: minny

i'm also keen to get a 996 as i've seen early '98 ones with good histories and decent miles for reasonable money... the engine problems do scare me though... read the total 911 issue relating to it and still not fully reassured... only thing is that these are fantastic cars for the money... how much is the opc warranty and for how long does it run?..

An OPC warranty is £895pa. But you need the car to undergo the Porsche 111 point inspection before you can take one out. The inspection costs around £150-250. Any faults need rectifying first (an indi can do the work).
 
I think the reputation for being unreliable is also undeserved. I wouldn't be surprised at all if the statistics show the 996 to be one of the most reliable models Porsche have made to date. I think it is a case of the fact there are more Porsche owners than ever before and expected their Porsches to be absolutely reliable and unfortunately the odd one or two havn't been and we get to hear about it. How does the classic Marketting rule go - something like on average if someone has a bad experience with a product they'll tell about 12 people, but if they have a good experience of a produce they'll only tell about 2 people.

I think that we will see the reliability of these cars improve significantly as more and more of them get out of the greasy paws of the money generating production line of the OPC serviceing dept and into good independant specialists who actually know about cars and care about the quality of service.
 
There's an interesting post on feedback on 73 cars (including my totally reliable one!) on Pistonheads - see http://www.pistonheads.com/gassing/topic.asp?h=0&t=400915

If you don't want to wade through all 13 pages (so far), there's a summary of stats on page 12.

Personally, I would agree with the comments made above that more people are likely to talk about / post about problems than post they have had no problems, so I wouldn't go by the headline figures. In fact, it would be good for everyone on here to add to this Pistonheads thread to make it more balanced.

But the fact of the matter is that early 996 engines (and boxsters for that matter), have not found to be as reliable (in terms of major failure) as those found in (say) a late 993 or a Volkswagen golf for example. You only have to look at the number of adverts that refer to a replacement engine and that fact that companies such as Autofarm and Hartech have invested a lot of time and money developing 'solutions' such as their silco-watsit liners and re-engineered intermittent shafts to overcome such problems.

To put this into persepective, my view on this (and others on here / pistonheads) is:-

a) I'm ignoring RMS. It doesn't cost a huge amount to fix (same price as 4 tyres) and is non urgent, unless you have a carpeted garage! Interestingly, using your car more leads to less chance of an RMS issue - presumably as the seals get better lubrication. Also, the latest design of seal (I think porsche are on about their 7th redesign) seems to have stopped the problem from recurring.

b) Porsche has a reputation of ultimate reliability with their later aircooled models. The cars cost too much to make and they were about to go out of business in the early 1990s. I still have an old 964 sales brochure and the list price was something like 72,000 - and that was 1992. If they carried on at that rate, the 997 would be costing something like 130 - 140,000 pounds today! So something had to change in their build practices - that coupled with the requirement to change to a watercooled design, having perfected their aircooled design over 30+ years - meant that some shortcuts were taken and some teething problems crept. The fact that they had such an excellent reputation (bullet proof and all that) just made any failures seem worse.

c) The main problem (from reading other's posts - especially Baz Hartechs) is there are two points of weakness;
- 1) The bore liners are not well supported and/or thinner than they should be, causing some ovalling of the liner, with usage, potentially leading to crack and/or chunk breaking off. As noted above, various companies have solutions for this. Porsche will replace the whole engine (12K if you don't have the warrantee) or others will replace the bore liners - either just the one that has failed or all depending on your budget.
- 2) The intermittent shaft sometimes spontaneously fails causing swarf contamination in the engine, recking the whole thing. The latest thoughts on this (from others) is that there are not enough or not best positioned crankcase bearings, causing some shaft bending. This, it seems, happens under engine braking when letting clutch out in lower gear and hence why tiptronics seems to suffer less than manuals.

d) It is only a small percentage of cars that have problems, but if you have a catastrophic engine failure you're looking at a big sum of money to fix it if you don't have or are outstide a porsche warrantee. This then generates a lot of bad publicity as either you're looking at 9K to £12K to fix it (correct me if I'm wrong, but the 6.5K price for a bored out Autofarm engine quoted above is just for the parts and not labour to fix). This is either a huge percentage of a older car costing 20K to 25K or very unexpected if you've just spent 35K to 40K on a 3 to 4 year old car. It was for this reason I went for the OPC warrantee (895 per annum) up to the cars 9th birthday (to cover it till its 10 years old) - i.e as insurance against an expensive unexpected cost - it just has the added benefit of a replacement radiaor this year. Of course, not everyone will want to spend this sort of money on a warrantee, and will, more than likely, never ever have a problem. I just view it as part of the running costs and considering that my 996 is unlikely to depreciate anywhere near as much as other performance cars I have owned, don't mind the expense to give me peace of mind.

At the end of the day the 996 is a fantastic car - don't let a small number of cases of engine failure put you off going for one - just make a contingency plan in case the worst happens - then go out and enjoy it and use it a lot.
 
Very good post Diesel, and a great summary.

I, like you have been watching and contributing to the Pistonheads thread too.

Just a small detail....it's the intermediate shaft not the intermittent shaft.

Also 2nd hand engines can be had from Ebay for 3-4k+fitting....so it's not the end of the world if you have to get one replaced. If, like Richard Hamilton (amongst others) you keep that warranty money in the bank... it will probably be more than enough to cover any such failure wrt to the failure rates seen.
 
Oops! Of course - Freudian slip - I meant intermediate shaft - it only becomes an intermittant shaft on the ones that fail !!!
 
thanks for advice... that is what i feel about the early ones i've seen... too good to pass but just this niggling doubt at the back of my mind... i know bad publicity always gets blown out of proportion and will always be more likely to be reported... will have to decide to spend 20k on a nice early or more for post 2001 car just to satisfy doubt even though in all probability the older one will be as good
 
Minny,

My advice would be get an early one...1999 Model Year if possible (some nice upgrades), and get a warranty.....whatever you spend on the warranty, for someone that worries like u (and me), will be worth every penny. If you decide to go for a 2001+ car, you will lose so much more in depreciation. An early 996 is hardly going to lose much money at all as it's pretty much near the bottom of the depreciation curve. I doubt very much the difference between a pre and post facelift is worth the money.

Get in one and enjoy...they are awesome cars![;)]
 
i have driven one and i love them... will probably look at the 1998 one a friend has with full OPC history and 80k miles... at least i know its a good one... also, its a tiptronic which is what i want and reports are intermediate shaft problems are rarer with those
 

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