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Pleasant OPC surprise

glamdring

Member
So ... been thinking that my battery might be on the way out as it's been sounding a bit reluctant to start. Sure enough, on Tuesday night it wouldn't start - usual clink clink, flashing headlights and windows-down affair.

Bought a battery charger on Wednesday morning, charged battery all day and overnight - this morning, same result. Porsche Assistance (or RAC as they are known to you and me) came and jumped me, followed me to the garage I could get some gas, jumped me again and off I went to OPC Cambridge to get a new battery fitted - they'd put it on charge and it would be ready at 2pm.

At 3pm ... the car was ready. And the nicest thing was that the battery (dead cell, apparently) was replaced under warranty - which I was totally not expecting - and they only charged me £41 to fit two new wipers with my PCGB discount. Added bonus was that it's a year next month since I bought it, and I was expecting to hear about warranty renewal any day now ... only to learn that my warranty didn't actually start until October 2010 because the previous owners' didn't expire until then - so not only did I not have to pay for the battery, but I've also got Porsche warranty for another 9 1/2 months - result!!

Needless to say my faith in the dealer network has been fully restored today!
 
Some one landed on their feet there [;)]
Nice to see it being taken care of without having to prompt them though...[:)]

garyw

PS they charged you £20 to fit the wiper blades [;)]
 
Amazing result to get a battery under warranty! Has anyone heard of that happening before?
 
I had my battery changed on my 997 Targa 4S after about 2 to 3 months of ownership ( it wasn't a brand new car nearly 3 years old ). It hadn't failed but it often seemed sluggish, the dealer knew the car sat in my garage most of the time but they offered to replace the battery as long as I purchased a trickle charger from them, which I thought was a rather generous gesture , they even gave me the PCGB discount off it.

Solihull OPC have always treated me very fairly.

Steve
 
I should imagine there's a warranty on the battery anyhow(2 years), so possibly not replaced under the extended warranty scheme but its component part?? [&:]
 
ORIGINAL: Terry

Amazing result to get a battery under warranty! Has anyone heard of that happening before?
Never had a battery problem with a car during the warranty period but the replacement battery on my VFR 800 died at 3 weeks old and was changed without question as it had a 2 year warranty. The replacement for the replacement is now at 18 months old showing as Weak on the charger/conditioner, so it will be changed under warranty when I re-tax and recommission the bike in the spring. Quite embarassing as the only reason the 2 predecessors died was that they were cooked when the regulator/rectifier packed up! No arguments at the motor factors though.
 
Yes, but - no offence - a Viffer battery isn't nearly £300. My bike batteries always get knackered in no time because I quarantine them over the winter months! Fair weather biker etc...
 
Not even £100 thankfully! Fair weather biker here too, but the battery survived last winter thanks to the Maximiser. It's dying on me just in time for a freebie come April. £300 sounds like someone taking the p***. The last battery for the 968 (70Ah, I think) was a good brand and cost less than half. I suppose the OPC sells you a Varta or some such with a Porsche badge on it - sounds a bit like when I used to have Mercs..............
 

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