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Porsche Assistance and Punctures

salisbees

PCGB Member
Unfortunately, I have just suffered the second puncture in my first year of ownership, both to rear tyres [:(]. For the first, the car was still just mobile, though the only place I could obtain a replacement within a radius of 100 miles, in less than ten days was my OPC, who is fourty miles away. For the second, it was not so easy as the car was immobilised on my drive and the provided goo was ineffectual. I then rang Porsche Assistance and an AA van arrived, as promised (I am an AA member as well), and to cut a long story short, the only solution he could offer was to remove the car on a trailer to an OPC as, once again tyres were not available in the local area until the next day. Fortunately, my local knowledge found a mobile fitter who promised to get the only tyre locally available and fit it the next day. What a good job I didn't need two tyres!! I have to add that I live in the over populated South of England where Tyre Suppliers are numerous.

The moral of this story is that if you are reliant on your 991 to get you where you need to be, then I would advise having a spare set in your garage. However, it does question the thinking of a manufacturer who supplies a car with no spare tyre, no jack and no realistic system of ensuring that the approved tyre manufacturer has sufficient tyres lodged with it's recommended fitters [8|]. Furthermore, surely the Porsche Assistance providers should be able to get you moving (RAC have a one size fits all replacement wheel to get you to an outlet, but I don't know if it would fit a 911, though it certainly got a Qumquat home[:D]).
 
Punctures are a perennial problem with Porsches as you are discovering.
The mousse will only work if you have a small puncture through the tread section, but a slice in the side wall is a different story altogether, although we did manage to get a member with a small sidewall cut to a Porsche Centre by using superglue and the mousse. [;)]
Many of us carry a kit like this http://www.ebay.co.uk/itm/like/221463066097?limghlpsr=true&hlpv=2&ops=true&viphx=1&hlpht=true&lpid=108&chn=ps&device=c&adtype=pla&crdt=0&ff3=1&ff11=ICEP3.0.0-L&ff12=67&ff13=80&ff14=108&ff19=0. As at least it gives you a chance to get moving.

Otherwise, why not invest in a set of winter wheels and tyres. It's that time of year and at least you won't be stuck for a spare!. [:D]

Regards,

Clive
 
I would recommend that everyone buy one of those kits listed above.... I have them in in all of my cars. So far I have only had to use it in my wife's 4x4 and it was very effective. I have been told if you use the tyre foam most repairers will not patch a tyre with foam in it.
 
Well done Clive for your suggestion, general opinion is that once the foam is used tyre repairers are not interested!,
bet a Porsche replacement can is a bargain price as well!, not[:'(]
Kit on the way[:D]
 
The kit is useful but did not stop the air coming out in this case and, out of interest, I have had nearly twenty years with Porsche without a puncture. Maybe I have just been lucky!! The real point of the post was to alert others to the change from, and consequences thereof, RAC to AA as the providers of Porsche Assistance and the issues surrounding tyre replacement. But thanks for the thoughts [:)]
 
Instructions

http://www.sitebox.ltd.uk/docs/toolstream/pdf/manuals/380421_Z1MANPRO1.PDF

I have one and hope never to have use it!
 

ORIGINAL: ralphmusic

Instructions

http://www.sitebox.ltd.uk/docs/toolstream/pdf/manuals/380421_Z1MANPRO1.PDF

----------
Thanks - would be very tricky to get access to the rear tyre to use I think - but I understand that " insurance feeling"
 
Exactly and at least you know you will get home.
The AA and RAC. are snowed under with punctures .
The problem with the gunge is that unless it is a small leak you have had it .
And if you have a tube forget it ...
 

ORIGINAL: salisbees

The kit is useful but did not stop the air coming out in this case and, out of interest, I have had nearly twenty years with Porsche without a puncture. Maybe I have just been lucky!! The real point of the post was to alert others to the change from, and consequences thereof, RAC to AA as the providers of Porsche Assistance and the issues surrounding tyre replacement. But thanks for the thoughts [:)]

OK, I wasn't aware you knew of this kit and had used it to no avail. As I have said, it won't repair a damaged sidewall.

As you will know, Porsche used to pack a space saver, jack and wheel brace, but in common with other manufactures no longer do so. Frankly, in a 911 it was of limited use anyway, not least because there was little space to stow the punctured wheel.

Incidentally, the RAC were no better than AA at this, as other contributors to this forum will no doubt testify.

Regards,
Clive.
 
The problems are compounded if you have centre-locks too.

I had a slow puncture in Ravenna on the Italian Adriatic coast in September; I contacted Porsche dealers in Bologna and Modena and there was no stock so I bit the bullet and used one of the large cans of Holts TyreWeld I had with me, all ready to use the second and the Porsche one too but fortunately it held. The key is to drive the car slowly (much to the annoyance of incredulous Italian drivers) for 5 miles or so immediately after using it to let the fluid spread to cover the interior of the tyre before it sets.

The guidelines say no more than 50 mph and 50 miles. With the TPMS displayed, I pushed the boundaries to 80 mph and 1400 miles to get home, no problem even after being heavily loaded after a visit to Gevrey Chambertin.

I was lucky though, only a slow puncture. With something which cannot be repaired, your only option is to be taken to the nearest Porsche dealer really, especially with centre-locks, where you will be taken to the cleaners in all probability.

Said tyre is being replaced tomorrow so it will be interesting to find out what the problem was. One other comment is that if you have a nail or screw in the tyre, leave it there and drive accordingly.
 
These cans of goo have a "use by date" in the case of my Audi it's next month but I was informed that they lose their effectiveness as they age so rather than get caught out during a recent trip to France I bought a replacement from Audi at a cost £57 [:(]

 
Next time you go to France pop int an Auchan or similar and buy the large cans For SIX EUROS they
are as good as the manufacturer supplied stuff and arguably easier to use .
 

ORIGINAL: stokey

Well done Clive for your suggestion, general opinion is that once the foam is used tyre repairers are not interested!,
bet a Porsche replacement can is a bargain price as well!, not[:'(]
Kit on the way[:D]

Thanks guys, just ordered a kit.

A couple of years ago a tecchie friend managed to insert a match into the puncture on the right rear tyre of previous 997 turbo and it got us from the Le Mans track to the St Malo ferry
without stopping some 2.5 hours drive around 140 miles.

Always carried a box of matches since then but pleased to find a more hi tech alternative.

Cheers
 
Thanks tiskev, a very useful tip and I will look next time I am over there. For the remainder, I have continued reseaching this isssue but as yet have not identified a suitable space saver and, of course, the car has no obvious storage for a wheel brace or jack, so am on the hunt for compact, lightweight solutions for that issue. Any suggestions gratefully received [:)]
 

ORIGINAL: tiskev

Can you not get one of those smaller spare wheels 50 Mph job ?

There are plenty of 996 space savers around, and I remember one of the 997 boys had one strapped in his boot. But whether it would fit without the size of the wheel and tyre upsetting the gearbox etc is another question, and where you put a rear wheel and tyre to get home would be fun....

http://www.ebay.co.uk/itm/PORSCHE-911-SPARE-WHEEL-SPACE-SAVER-105-95-R17-/171605343107?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item27f479bb83
 

ORIGINAL: salisbees

, the car has no obvious storage for a wheel brace or jack, so am on the hunt for compact, lightweight solutions for that issue. Any suggestions gratefully received [:)]

All I can suggest is a scissor jack, which will collapse to almost flat, and a torque wrench with short extension and a wheel bolt socket (with nylon outer liner, of course!). You shouldn't be using a torque wrench to undo the bolts but in an emergency......[;)]
This would take up relatively little room in the front luggage space. But, as has been pointed out, what you do with the punctured wheel and tyre, should you carry a spacesaver spare, is another matter! I think having just the jack so you could rotate the wheel and get access to the puncture and have a go with the Silverline repair kit is about the best DIY solution......or phone Porsche Assist[:)]
 
I remember Porsche did a very fine scissors jack in alloy that was light, compact and came as standard with 964 or maybe an earlier model.

The problem with space saver is you not only need one with the correct PCD bolt fixing and correct offset to clear the brake calliper, but also the correct rolling radius in order to avoid winding up the transmission and if you're 4WD, you'll need 2, 1 for front and 1 for rear. [&:]

Regards,

Clive.
 
Clive,

Don't you remember your rallying days..

Porsche-2.jpg


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