Porsche Insurance Services and PPF

[DandyDon]

You may think that the heading is a bit odd but.......

I have insured a Macan S, a 991.2, a 718 Cayman and a 992 C4S over the last 8 years with Porsche Insurance Services (PIS) and have always found their rates to be competitive. On Thursday this week I plan to pick up a new 992 C2S so got on the phone today to hopefully get another competitive quote.

This car will be different from the others in that I arranged with the OPC to get a 3rd party provider to PPF the car before I pick it up. I told this to PIS and they have said that this means they can't insure the car and have passed on my name to other brokers.

So Porsche won't insure a Porsche????

I'm now left wondering if my premium will be much more that I expected earlier today??

The PPF does not affect any mechanical or electrical part of the car or its performance.

Anyone else come across this bizarre situation??

 

[Dynamic_Rob]

That is really bizarre. If you went for a ceramic paint protection coating would they have said the same thing?

 

[DandyDon]

Dynamic_Rob

They said YES.

I am doing that too but that's equally bizarre as I could do that after I pick up the car and then apply, for example; a cheap ACME polish. The conclusion is that any protective product added to your car would need to be disclosed to your insurer meaning that virtually every car is uninsurable????? Surely that can't be true?

It's totally ridiculous.

I'm now looking for another provider so I'll see how that goes and post an update.

 

[tscaptain]

So Porsche won't insure a Porsche????

Unless it's changed since Porsche Insurance Services was managed by Marsh in Cardiff and subsequently taken over by Carbon Brokers, I don't think PIS has anything to do with Porsche GB/AG?
Still very odd they won't insure your car just because it has PPF.

 

[DandyDon]

I’ve been with PI for 8 years and have often seen references to Marsh and. Carbon Insurance Services but last year Aviva was mentioned for the first time. Paper correspondence with PI still uses the Porsche logo so if they now have no direct connection to Porsche they should be telling us that or Porsche themselves need to take action.

Oddly PI have referred me to CIS and I waiting for a quote tomorrow.

 

[DandyDon]

UPDATE:
In 3 quotes the underwriter is Aviva. 1 has said no and that is Porsche themselves (??) which is bizarre and very disappointing and the other 2 say that they have "never heard of anything so ridiculous" so I’m stuck in the middle, very frustrated and confused. What's going on at Aviva??

1 quote is 5 times what I paid for my 992 C4S, another is 7 times and another is 10 times even though one is an insurer who specialises in Porsches and other high performance cars!! The only change is the car itself and the PPF. I have a clean licence and no accidents or claims in the last 5 years. Car is kept in the driveway which has always the case so no change there. I'm in the same house.

Grrrr!!!

 

[pwebb]

Try the NFU, I've found them sensible and ok price wise - having said that mine is due for renewal next month.

 

[Motorhead]

All very strange Alan, and no idea why your quotes are all over the place.

Like you I can’t understand why PPF should be relevant. However there’s been some recent discussion on the Cayman forum about the need to declare the Porsche options on the car to the insurer as this can affect the premium. It seems that some insurers view these as "modifications”. More nonsense!

Hope you get something suitable. Maybe you should just try one of the online insurance sites to see what’s available? I’ve been with ClassicLine for some time and have been very happy with them for price and service, although my Cayman’s worth less than £30k and I need track day and breakdown cover and I’m limited to 3,000 miles per year and therefore different circumstances from yourself.

Jeff

 

[DandyDon]

All, thanks for your replies. I finally, in despair, went onto Go Compare and got cover from Admiral. I talked to them about PPF and they weren't bothered. Not a great price (but it was the lowest from a well known insurer) and certainly a lot more than I was expecting from Porsche Insurance Services. Ho hum!!

 

[pwebb]

Dick Lovett OPCs have a link up with Topaz. My new car is currently in the Topaz Bristol facility having some PPF but I have paid for it through Dick Lovett so it appears as an item along with the other options on the original invoice. Therefore counts as original fitment so no issues with insurance or warranty. They also organised for the car to be collected and returned at not extra cost (though I suspect it was factored in!). NFU were not bothered anyway.

 

[DandyDon]

pwebb that sounds like a good idea to include the ppf in the invoice price however PIS/Aviva told me that if I was involved in an accident and they discovered that I had ppf they wouldn't payout to replace it and would immediately cancel my insurance cover.

 

[pwebb]

I was told by a friend that PIS/Aviva would not insure for full market value either, and with many Porsche cars fetching substantially over list price secondhand, that seems odd. Again, I have not had an issue with NFU, and I renewed my policy with them recently.

 

[tjb]

This seems a strange issue, when you say they won’t cover replacement of the PPF I assume they will repair the car but not include replacement of PPF on those panels and assume they expect you to cover this separately, or are you saying they will not cover any repairs?

 

[DandyDon]

The, it’s worse than you think.There was no discussion about who would pay for repairs or the PPF. They simply refused to insure me and the car.

 

[Schuey]

This is a ridiculous situation because Porsche themselves offer PPF in the options list if you choose to have PPF fitted at the factory, think they call it 'Front Foil Protection'. I also went with Topaz via my OPC and this was on my invoice as I paid for it through my OPC. My insurance providers had no issue with it.

 

[DandyDon]

PIS were not interested in who applied the PPF or when. They use Aviva as the underwriter and it is them who told PIS that PPF is a no no.

If I had not told PIS that I had PPF and then made a claim they said that they would cancel the insurance immediately and the whole cost of repair would be mine. It didn’t matter if the PPF had been applied by the factory or after purchase.

 

[Schuey]

Clearly, someone at Aviva hates PPF.

Did you ask what their problem is with PPF, why do they refuse to insure, what's their technical argument?

 

[Spikey_992]

I spoke to Porsche Insurance a couple of days ago and they informed me they use Chubb now instead of Aviva for new policies and renewals. I specifically asked about PPF and Ceramic Coatings on a new vehicle and they informed me they would cover that. Maybe it is different with Chubb.

 

[Lancerlot]

Before closing any insurance deal, might it not be prudent to ask for a draft copy of the policy document? It matters not what telephonists or clerks say, it's the wording in the contract that counts.

Regards,

Clive

 

[tjb]

I spoke to Porsche Insurance a couple of days ago and they informed me they use Chubb now instead of Aviva for new policies and renewals. I specifically asked about PPF and Ceramic Coatings on a new vehicle and they informed me they would cover that. Maybe it is different with Chubb.

That's interesting, we are with Porsche Insurance and ours will be due for renewal in March, so will be having the same conversation. We have been with them for 10 years and always been happy with their quote compared to some of the other so called Porsche specialist insurers, always slightly more than you can get on comparison sites but probably worth paying slightly more to guarantee Porsche approved repairers and parts.