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Rear Suspension failure

John Maddox

New member
My brothers 997 was put away in his garage last week and when he came to use it yesterday the car was leaning and it appears the rear suspension on one side has failed. The spring has dropped down the strut tube following failure of the spring support on the strut.
I've done a search and can't see any similar reports. Any ideas guys?
 
John,
Is it a welded spring platform or a threaded sleeve that allows for height adjustment?
Clive
 
Any chance he found one of those craters, aka potholes? Although I guess anything deep enough to damage the suspension would also take out the wheel/tyre and he would probably remember it!
 
Thanks for replies - think it was welded and my sister in law is thin !! I think he is getting an engineers report and then getting it collected by OPC who service it. I will post further once repairs underway.
 
As TS Captain said, has he hit a pothole? I had the same issue and it was a broken rear coil spring, but by golly I knew I had hit the pothole (see post Ouch & Double Ouch).
Paul
 
Closer inspection shows it was just the spring that had snapped and the broken piece had been able to drop down the strut. Brother now doing battle with OPC who look after it as they have quoted £1300 for the repair whereas two other OPC's closest to him have quoted £800 and £500 for same job !!

He has also involved Porsche Technical as the RAC did an engineers report on the failure and noticed that part of the spring break had black paint in it indicating it may have been faulty when installed. I will post the outcome.
 
I heard it happen on Boxsters before, but by no means is it a common failure as far as i've read. Same thing happened on my dad's Merc while driving. The thing let go with an almighty bang and the front of the car dropped. Lucky we were only doing about 10mph at the time after pulling off the motorway. Again he had the battle with Merc. They would fix the suspension under warranty but not the secondary damage to the wings caused by the front of the car dropping onto the suspension bump stops. He had the battle for a few weeks and after telling them where they could stick his car and he'd rather have his money back they agreed to fix it.

The thing that horrifies me with these things is the companies utter lack of interest when a potential safety issue like this happens. In my line of business following a failure of this nature we would be obliged to investigate the failure and understand the cause and take appropriate action to ensure it wasn't a risk to other products out there. Merc showed no interest even though minutes before we were tanking along the motorway at a decent speed. Unfortunately these people seem to want to wait for a death to occur before they stand upto their obligations.

If the polite and gentlemanly approach fails with the dealership you could always wait till the showroom is nice and busy then go down and insist on having the debate in the showroom in front of all the potential customers.
 
Unfortunately Porsche tend to exclude suspension from warranty claims as its classed as a wear and tear item . Labour rate is expensive at an OPC and the quote will include both springs plus a geo session I suspect. Good luck with your claim
 

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