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shorthouse

shorthouse

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Hi all, my west London OPC picked up my car on Wed to fix squeaky drivers seat bolster and promised to return it back by Thursday evening. They told me the engineer had taken the key home by mistake and therefore could not return it [:mad:]
so I turned up late Thursday evening at opc with my spare key and their security guard let me take my car home. Today they tell me they can't find the key but will keep looking [8|]

Is there a possibility of keys with transponders built in being copied illicitly? They have offered to deactivate the missing key and pair a new one with the car, but I would have to take the car back to the OPC. Anyone else had this happen?
 
Mike

I can't answer your question, but I'd be more concerned about getting the key back from the staff member who "inadvertently" took it home. This is a very basic mistake in such a job.

The key should have been couriered to you the next day.

David
 
I'd expect them to have a dealer local to you supply and code a replacement spare and for the London OPC to be responsible should the errant key be used by anyone to enter/steal your car because I'm sure your insurer wouldn't cover it.
 
Mmmmmmmmmm!

I recall a few years ago, keys becoming "mislaid" by the main dealer of another prestige make with new cars subsequently being stolen at the homes of their owners.

There were suspicions at the time a staff member was responsible and had associations with a professional team of car thieves but I don't recall if anybody was ever charged.

Regards,

Clive.

 

ORIGINAL: Lancerlot

Mmmmmmmmmm!

I recall a few years ago, keys becoming "mislaid" by the main dealer of another prestige make with new cars subsequently being stolen at the homes of their owners.

There were suspicions at the time a staff member was responsible and had associations with a professional team of car thieves but I don't recall if anybody was ever charged.

Regards,

Clive.
Click to expand...

Clive, That's what worries me! OPC have since assured me they will change all locks and code 2 new keys if original fails to show up.
They told me this has happend before and the keys 'appear' back in the secure cabinet over the weekend when the staff level is lower.
The key cabinet apparently has finger print recognition so the culprit sneaks them back in when someone else has it open!
Does not sound like good practice at all, plus I don't really want the dash and door panels removed on a new car to change the locks .. It will squeak more after that than when I took it in the first place.

Oh bug[:mad:][:mad:]R
 
Do they have to take the dash out to change the ignition lock? Big job if so, risk of cosmetic damage and squeaking and rattling after it's gone back. Have the keys turned up?
 

ORIGINAL: blueSL

Do they have to take the dash out to change the ignition lock? Big job if so, risk of cosmetic damage and squeaking and rattling after it's gone back. Have the keys turned up?
Click to expand...

No, the key never showed up, hence the security risk and apparently they can change the ignition lock by releasing it with the spare key, so no need to remove any part of the dash. The driver's door panel will have to come off though. I have complained to Porsche Head Office, not with the individuals dealing with this but with the clearly inadequate process they are running.
Have suggested they compensate me in some way ... Will let you know, it goes in on Thursday.
 
My car was returned last week, to the right address [:D], with all the locks replaced and two new keys coded and no rattles!
Still waiting to hear their compensation proposal ....
 
Suggest all expenses paid trip to Porsche museum and factory tour- justvreturned and both Linda and I reallybenjoyed it[:D]
 
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