Service

[Darbo]

Anybody know if this is worth going to main dealer . First service for me owning the car and price actually through Teesside Porsche

 

[GordonT]

Teesside are excellent. First point - have you registered with them as a PCGB member to get your discount?

Thereafter, you should get plenty of comments. Are you considering a Porsche warranty? The service would make sense with them if so. Otherwise, there are some excellent independents in the area.

 

[Darbo]

Didn't know could register with them as a member to be honest and obviously don't know how .

Probs not thinking of a warranty as car is a 2016 model so not sure what would be on offer if at all .

 

[tjb]

I don’t think they can give any discount on service prices, the only thing I have been offered by them as PCGB member was a discounted MOT. I had the same service done last summer and it was £875, so has gone up a couple of quid since.

 

[Darbo]

Ah OK .

 

[GordonT]

I'm surprised to hear that. I'm talking off the cuff without checking my facts, so apologies, but my understanding was 10% off labour and 40% off parts (might be the other way round!) - but I'm sure someone can put us right.

 

[Martin Burgess]

I had a similar dilemma, as I had always used Porsche Specialists for servicing, but a little while back I purchased a 997 GT3 with full Porsche history. I ultimately made the decision to use Porsche Teesside for servicing this vehicle to maintain the Porsche history; the Service department were excellent, the pricing was sensible for a main dealer, and they were very helpful with sorting out extending the warranty. Since I started using Porsche Teesside, I feel that every dealing I have had with them has been positive one!

 

[tjb]

I have used Teesside Porsche to undertake the past two services on our Boxster GTS and have found them to be very good and helpful. I had broached PCGB membership discount but was told that they cannot discount service prices as these are all menu based and fixed the same price at all Porsche Dealerships, as a PCGB member they could offer discount of the price of an MOT but even discounted it is much dearer than you could obtain at other MOT stations.

I do remember in early ownership at another Porsche dealership there was the opportunity for some discount on service prices and also they would allow you to supply your own oil, Mobil 1, which would be a lot cheaper than what they would charge for oil. However this all seems to have been subsequently stopped.

If anyone has found the ability to get discount through PCGB membership I would love to know the secret of how you have done this?

 

[GordonT]

Well, now you’ve got me wondering. I always say “is this after PCGB discount?” and am told “Yes.” and have gone away happy!! (What do you mean ‘naive’?!)

 

[Darbo]

I was lead to belive would qualify for discount if a member

 

[AndrewCS]

That service list looks odd ...

1 x air filter air suction ... is this the two inlet air filters ?

1 x odour and allergen filter ... is this the pollen filter and the allergen filter ?

I had the same service recently, was quoted £957 but with a PCGB discount of 10% off parts only I paid £905

See post 184 page 10 ... 981 Cayman S ... to 981 Cayman GT4 (Page 10) | Porsche Forum from Porsche Club GB

I would ask for a complete breakdown of individual parts and prices

You could delete the top up bag (1 litre oil) and screen-wash (window cleaner outer) to save ~ £25

The warranty is worth it and I assume that the car is not already covered ?

Depending on the build date there is a risk of exposure to the known gearbox shaft issue, although this should have been covered under a recall ?

EDIT ... GT4 3rd Gear Failure | Porsche Forum from Porsche Club GB

 

[Wollemi]

Didn't know could register with them as a member to be honest and obviously don't know how .

Probs not thinking of a warranty as car is a 2016 model so not sure what would be on offer if at all .

Porsche warranty available on cars up to 15 years old. Cost for Boxster / Cayman is about £600 a year which is not bad value really. Well worth considering if you are going to use main dealer anyway as a major cost of the warranty is having to use the main dealer for service. If you're not going down the warranty route then you'd be better using a good independent, put the money saved into a fund in case something big does wrong.

 

[Inverted]

Recently enquired about a service for my 991 GT3 RS at Teesside.

I was lead to believe no PCGB discount On servicing.

Odd one however as when i asked if there was any movement on price I was told the quote they have given me was already discounted. Which I later found out wasn’t as Newcastle quoted exactly the same (fixed price services)

Very odd customer service and disappointing when I’ve used Teeside from opening. Never received a reply to my email asking what the discount was they had apparently applied…

Decided to use Newcastle. They will collect car for free on covered transport or offer Porsche loan car. Teeside offered neither.