Servicing Question

[paulwat]

Hi all,

Given the stunning weather today not expecting a quick response on this question - hopefully you are all out enjoying your cars, but I have a question re servicing.

Car is a Boxster 2.7 bought end March 08 with 24K on the clock (Car registered Jan 06), when I bought the car I was told by the salesman that the car had recentely been serviced and would be good for two years motoring.

A couple of weeks after having the car I noticed that the service book had never been updated and whilst at the dealer getting a wind deflector rattle sorted I had them update the service book - at the time I put the book back in the wallet and forgot about it.

Today the car is telling me that it needs servicing shortly and low and behold there is the letter from the local dealership in my in tray saying the car needs servicing.

So out comes the service book and in fact the car was serviced August 2007 as it had covered 20K miles in the first 20 months.

My issue is that the car has now only covered approx 7K miles since I have owned it and if the dealer are to be believed the car needs a major service even though it is not four years old nor having covered 40K miles per the service book. The argument is that it is 2 years since it was last serviced.

The car is on finance lease with Porsche and I want to avoid having a problem with them regarding service history should i not keep the car next year but at the same time don't want to cough up unnecessarily for a service the car really doesn't need.

I would welcome some thoughts from other drivers on which is the correct path here

Many thanks

Paul

 

[spyderman]

If two years have gone by, you're going to have to get it serviced, regardless of mileage. If not, you're going to violate the lease agreement and invalidate the warranty at the same time.

Very low mileage isn't good for these cars - I'm doing less than 6k a year and even though my 2004 S has a two year service interval, I've just had an extra oil change done (by OPC Silverstone) after 12 months of ownership.

 

[paulwat]

Hi Spyderman, thanks for the comment, I am not allowed to use the car for anything work related - due to image issues - so the majority of my mileage goes on a vectra - I would love to be able to use the Boxster more!

My big problem with this is the fact that I was told the car had been "recently" serviced prior to my purchasing it in the March, but there appears to be no record of this or the fact that the brake fluid was changed at two years per the servicing schedule. In my view 7 months between the dates doesn't count as recent.

I know they worked on the car between my buying and taking delivery of it as they didn't tighten a bleed valve properly and the majority of the brake fluid ended up on my drive and the car on a low loader back to the dealership shortly after taking delivery!!

Will have to wait till Monday and see what servicing manager has to say - currently not impressed with level of service from OPC, more what I would have expected from a back street garage than supposed prestige manufacturer's rep.

First time I have ever had to pay to service a car and I get the feeling this is going to hurt!!

Paul

 

[Black80XSA]

Service interval is every 2 years or 20k miles whichever comes first - your 'argument' is with the dealer regarding what they told you the provenance of the car was when purchased. If the car was serviced at 20k miles and only 17 months old then the brake fluid may not have been changed. However i would have thought this was a stipulation of the used car programme preparation charter ?

The dealer or Porsche GB should be able to give you the full history of its recalls and services from new.

Given the time that has passed it sounds like you will just have to stump up for the major service, brake fluid change (?), spark plugs, auxillary belt check, new tyre sealant etc etc. Expect a bill somewhere around £900, and a suggestion of brake replacement and various air con services !!