The Porsche shop

[912UK]

Morning.. this 944 Cab I bought for my wife for her 40th is all going well but I though I should go the extra mile ( silly thing really ) so I thought I would get her a Porsche Key ring as you do to go with the car. So when she opens that on the day she will be thinking has he gone mad!.. leading to the car out side.

So it's not difficult is it.. Ring Ring.. " Hello , do you do the Porsche creasted key ring in a presentation box ? "

" yes we do " great bought it sorted posted don't care how much just wanted what I asked for..

What arrived!!

Black key ring in a jiffy bag ! [] Being an Ex Brummy my self I hate to question the intelgence of fine people from my Birth town but I am abit speachless..

I know it's a silly thing but I run my own company I don't send out what people didn't ask for!! well that's one place to avoid using for the new car.. idiots I have 5 Porsches I can't be bothered to deal with people like that..

Oh well any one know where I can get a Porsche key ring in a presentation box, looks like I have another spare key ring for the shed door!![8|]

Edit
[:-] Head in shame I am losing count of my Collection of German Metal it's 6 now ops [:-]

 

[912UK]

SOLD you the man..[]

Ok you got paypal or do you want me to stuff a tenner in a the post?

PM me details and I will get it sorted today thanks



Porsche Shop Take note.... Customer getting what he ASKED FOR!!!! DF's

 

[james palmer]

MY paypal ac is jpalmer944@hotmail.com

CAN you please pay via the (GIFT OPTION) AS FOR ME TO avoid hefty fees!!
Hence FREE POSTAGE TO YOU.
YOU CAN EMAIL ME at my hotmail acc.
jpalmer944@hotmail.com

 

[912UK]

cool just going to grab some lunch and will get that sorted ..

 

[robwright]

Porsche Shop are always last on my list of everyone when I need something []

Edited to tone it down a bit. []

 

[appletonn]

ORIGINAL: robwright

Porsche Shop are always last on my list of everyone when I need something [] Incompetent, overpricing, thieving baboons!!!!! [][][][]

And yet heavily promoted through the club!!

The moderators will be along in a minute!

 

[912UK]

I have been back 5 mins and already one of my posts looks like it will get banned LOL!! nothings changed then.. or is it just that I say it how it is.. and what every one else is thinking but not got the balls to say it.. hmmmm

I think what is more common here is Customer service is every thing in a competative market place. Advertise or not, supply what your customer asked for ...... simples!!!!!

 

[912UK]

James you have money in your account. Please make sure it has the box hey... and wrap well.

Thanks..

Right now to find a HUGE pink ribbon and bow.. hmmmm I have resisted doing what my mate said and wrap the car in wall paper!!! be just my luck it will rain over night and the glue will be all over the car and the hood!! []

 

[pauljmcnulty]

And yet heavily promoted through the club!!

The moderators will be along in a minute!

Lol, as if by magic, here I am. []

Porscheshop are a company who work very closely with the Club, and Ian is a huge supporter of the front-engined cars. Be that as it may, can we keep it to facts rather than just having a go at them? I know from talking to Ian that he is always happy to get feedback and act on it, no-one's perfect and unless people tell him something's gone wrong he won't know, or be able to improve it.

You make your own decision whether to buy from one company or another, but I think it only helps a business to point out poor service directly to them.

 

[gresley]

Nice, light touch moderation.

Andrew W.

 

[944 man]

ORIGINAL: robwright

Porsche Shop are always last on my list of everyone when I need something []

Edited to tone it down a bit. [] 

They should be avoided.

With regards to the club: I appreciate that PJMc would like to secure parts availability and (with much reservation) I commend any action in this endeavour, but theyre simply terrible.

As I have recently commented on Tipec: 'necessity makes for uneasy bedfellows'. Personally, Id sooner sleep on the sofa...

 

[912UK]

wow this really has opened up a nest as they say.. Good job my introduction to the people in question was only a key ring sub £10.

First order and all that and wrongish.. ok catalogue I had from PO now in recycling bin.. thanks for the heads up and honesty We have places just like this in the aircooled Porsche world too..

 

[Alexw]

I've got that keyring jobby and it has lasted very well, still looks good now a few years on. Ironically I think I ordered it from PC and got it first time! Never had a problem there myself, except with the prices....

 

[Big Dave]

A company is only as good as its employees. And there knowledge...[In this case, lack of knowledge]...
Whenever i have called the P - Shop the answeres to my questions NEVER filled me with confidence . So ive hardly ever bought anything from them...

 

[CarreraRSR]

Recent complaints of P Shop seem to becoming more prevalent. Someone I know of bought via web, paid via card. Eventually the part was not available and the card refunded. Due to being in Euroland they lost out over £20 in exchange rate. P Shop don't care and blame the exchange rate/credit card. I blame P Shop for taking money for a part they did not stock and not ready for despatch. Any good mail order business should only charge the card on despatch in my book. I only bought one item off them, never again.

 

[944 man]

They were worse. I can tell you tales thatd make PJMc have a turn.

 

[944 man]

Ive kept quiet in order to save PJMc's nerves btw..... []

 

[pauljmcnulty]

Ive kept quiet in order to save PJMc's nerves btw.....

Thanks, Simon. I didn't have a grey hair until I took on an Admin role! [][][]

To be fair, and I'm only talking from my own experience, all specialists make mistakes and get complaints. There are a few who are worse than others, and I won't recommend them if asked, but that's as far as I go. Also, companies change. There are businesses I used to recommend that I would avoid at all costs now, others that have improved and expanded over the years. Complaints have to be seen in context, as well. A business supplying thousand of orders a month will get more things wrong than one with a tiny turnover, yet with websites so easy to create they might both look as professional.

I just repeat what I've already said. It's far more useful to a business, and to everyone who uses them in the future, to go back to them and demand a resolution to a complaint than just moan on a forum. To me, it's not what a company does wrong that matters, within reason of course, but how they handle customer feedback and whether they act on it.

I'm not having a go at the OP here, more the way other forums allow both abusive threads running businesses down with no idea of the agenda behind the original post, and praise for businesses without any idea who the poster actually is. We've had an example of a company using a second user name to promote themselves, for instance, and I think the way our forum avoids this is worth preserving. Even if it does mean shutting down the odd thread, which it's probably time to do here! [&:]