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Hi everyone, I just need to have a rant about Porsche so please bare with me [
]. I've owned my 1999 C2 about 5 months now, and the car itself has exceeded expectations.
In early Jan someone went up the back of me resulting in damage to the bumper and rear light. After everything had been cleared with the other party's insurance, Porsche picked up the car 4 weeks ago, claiming it would take 1 week to do. After 5 days, I contacted them to ask when the car would be ready, and was told that they are really busy and it would be another week. I was slightly miffed by this, but didn't kick up much of a fuss. Then, as the second week drew to a close, I received a call from Porsche saying that the exhaust had been damaged in the collision and they needed to order a new one from Germany, and this would take another week! By now my patience were wearing thin, but I thought if I was gonna get a new exhaust out of it, then I could tolerate it.
By now, the car had been with them for 3 weeks. When the car had gone in, i'd asked them if they could do a full inspection on the car as the collision might have done more damage than thought. 3.5 weeks after they had first received the car, they phoned me to say they had completed the inspection and there were a number of problems, not related to the accident, so it would have to come out of my pocket. Main issues were new front pads and discs (which were completely worn), a/c needed to be re-gassed and some minor leaks, but the bill for this additional work was £1000. Since I bought the car, i've done less than 2k miles in gentle London traffic. Before I bought it, the OPC in Birmingham did a major service on it. At the time, I spoke to them specifically about the condition of the brakes, and was told by them they were fine. If they were fine then, I dont see how they could be shot to hell now with less than 2k miles of gentle driving! Also, I have to question why they didn't pick up the other faults when the OPC in London has. If these issues had been brought to my attention back then, I surely would not have paid the price I did for the car.
I am now taking Porsche head office to task of these issues, but I dont expect any joy out of them. If I do get anywhere, i'll keep you guys posted.
Rant over []
]. I've owned my 1999 C2 about 5 months now, and the car itself has exceeded expectations. In early Jan someone went up the back of me resulting in damage to the bumper and rear light. After everything had been cleared with the other party's insurance, Porsche picked up the car 4 weeks ago, claiming it would take 1 week to do. After 5 days, I contacted them to ask when the car would be ready, and was told that they are really busy and it would be another week. I was slightly miffed by this, but didn't kick up much of a fuss. Then, as the second week drew to a close, I received a call from Porsche saying that the exhaust had been damaged in the collision and they needed to order a new one from Germany, and this would take another week! By now my patience were wearing thin, but I thought if I was gonna get a new exhaust out of it, then I could tolerate it.
By now, the car had been with them for 3 weeks. When the car had gone in, i'd asked them if they could do a full inspection on the car as the collision might have done more damage than thought. 3.5 weeks after they had first received the car, they phoned me to say they had completed the inspection and there were a number of problems, not related to the accident, so it would have to come out of my pocket. Main issues were new front pads and discs (which were completely worn), a/c needed to be re-gassed and some minor leaks, but the bill for this additional work was £1000. Since I bought the car, i've done less than 2k miles in gentle London traffic. Before I bought it, the OPC in Birmingham did a major service on it. At the time, I spoke to them specifically about the condition of the brakes, and was told by them they were fine. If they were fine then, I dont see how they could be shot to hell now with less than 2k miles of gentle driving! Also, I have to question why they didn't pick up the other faults when the OPC in London has. If these issues had been brought to my attention back then, I surely would not have paid the price I did for the car.
I am now taking Porsche head office to task of these issues, but I dont expect any joy out of them. If I do get anywhere, i'll keep you guys posted.
Rant over [
]
