WARNING MYTYRES

[Richard Dawson]

I ordered 4 tyres from my tyres last week for £576.

They processed the order and sent out an email confirmation and took the cash.

I heard nothing further.

Today I chased them and they said they won't send the tyres until I send to Germany my drivers licence and utility bill.

I am annoyed that this is not made clear pre-purchase, god knows when they would have actually informed me and no way would I risk sending those documents to them given the fraud risk!!

Thought for anyone about to deal with them worth knowing. For me I'll transfer business to Camskills.

 

[RIVIERAM002]

Wondering why they want license & utility bill ? is this to do with vat? purchased some outer rims from Germany a few weeks ago and they required company info before processing order, perhaps you should contact herr Schmitz he should be able to help with this problem?

 

[John H]

Odd, I bought 4 tyres from them last week which arrived in a couple of days, no hassle at all, and I was very pleased with the outcome.

 

[Richard Dawson]

Apparently a new security idea!

Mytyres say they might rethink their position

their current position is untenable for UK customers

all a bit of a shame really though camskill will be pleased!

 

[John H]

Funny, I was asked no such questions, although my order was rather cheaper.

 

[jason]

Yeah flew through with me - if this is a recent thing it simply won't work[8D]

 

[RIVIERAM002]

I suspect with the ever increasing credit card fraud arising from the UK, and the possibility that they may have recently experienced
a fraudulent purchase from the UK, they are now requesting identity proof prior to purchase ? cant think of any other explanation.[]

 

[John H]

They may even be trying to make sure they are selling to a bona fide retail customer, and not to another chain who are buying up stock in short supply to re-sell at a higher price.

 

[Richard Dawson]

I think you are right; the concern is sending those details is risky

spoke to visa and they said under no circumstances should you send such info as it presents a cloning and fraud risk

 

[epoch911]

Just go to BMTR in West Midlands in future. Superb service and cheaper than Camskill on a set of Toyo r888's (by £150). Arrived on time, exactly as promised. Friendly to deal with etc.
No affiliation - just very pleased