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Warranty Expiry looms!

robertpoole

PCGB Member
Member
After two years of wonderful driving of our Guards Red C2S, with no unscheduled visits to the OPC (except in week 1), I get the letter - would I like to take out a Porsche Approved Warranty policy? To you, £895 per year. We've done 10 k miles, fairly responsibly. I wonder what others think - somehow I think I know the answer.............
 
ORIGINAL: dyllan

you never need it till you need it...........

Yep, it would be madness not to, a bit like all those silly peple we read about in the papers whose house burned down and they hadnt insured it.

Tut tut.

Yves
 
I have no personal experience of Porsche reliabilty (mine is only 2 months old) but I took out extended warranties for the Audi A8s I used to drive and got my money back many times over (a new gearbox in one, a new short engine in another etc etc). In 2 years time, if I still have this Porsche, I will also have an extended warranty!

As YvesD says, "madness not to"!!
 
The previous replies are in line with my thinking. I renewed the warranty on my C2S, especially after seeing another newer car having engine replaced due to intermediate shaft failure! Normally I would never take out extended warranties on anything but the risk is too high on modern Porsches.
 
Completely agree, I've written something for next months PP, if it ever gets published...

You get another years Porsche Assist from the RAC included (worth £160 stand-alone) plus Porsche and the dealers view it as an investment back into them and the product, and hence look more favbourably on any non-warranty claims you may have to make.

As extended warranty on an E46 M3 is something like £1,600 per annum with at least a £100 excess on every claim (it's insurance-backed) and Ferrari at something like £2,500 per annum (someone here will know I only kept mine for a year) the Porsche looks surprisingly good value.

What I've said in the article is to get ANYTHING bothering you looked-at just before the original 24 months expires, as the extended warranty doesn't cover niggly things like squeaks and rattles, dodgy trim etc.
 
An alternative view - I think that no warranty for a third year is appalling and think it is a rip-off that they ask UK buyers to stump up another £900 for a warranty extension.

As for Porsche assistance being worth £160, there are other roadside assitance options available for a much lower cost.

Fortunately, I have been lucky with other 'lower quality' cars not to have had any failures, despite driving the wotsits off them. I don't expect a Porsche with it's reserves of power to fail based on the way one can drive it on the public road.

You have to make your own choice. If I keep my car 5 years and have no failures, I will have saved over £2,500 after paying for roadside assistance. If I have a problem, that is still £2,500 towards the bill.
 
I had just this conversation with PC Bristol the other day who cited a Boxster owner who prevaricated but did eventually go with the extended warranty. 3 months later the engine blew up with a replacement bill of approx £15K!
My feeling is to get the dealership to e-mail me before the due date thus ensuring that no inspection fee(?£200) is incurred. The fee of almost £900 seems reaonable in the circumstances!
Andy
 
Coming up to three years old and took out the warranty last year, and will do the same this. No problems but so far have only had one fixed price service and one pair of tyres in 24k miles so that plus warranty makes for a reasonable cost of ownership for a junior supercar. Compare that with an Aston...

 
I would.

Hopefully it is never needed however the whole point is that when things go wrong it can get expensive. A worthwhile cost on these high value assets.
 
What would be an interesting piece of information is how many claims are there and how much is the average cost.

Compare this to the number of people who take out the extended warranty, so that would give some probability of a claim.

The other interesting data would be to know those people who have made a claim uner the extended warranty to find that the claim has been excluded because it is not covered.

This is the type of valuable information that a club like this should be able to collate for its members.

Regardless of whether individuals thinks that the 997 is a 'cheap' car to run compared with its competitors (a view I hold to) £900 is a substantial percentage of the annual budget to run the car.
 
interesting ,but not much comfort if yours is the 1 in 100 (for example)which needs a warranty claim for 1000`s
 
ORIGINAL: pvernham

What would be an interesting piece of information is how many claims are there and how much is the average cost.

Compare this to the number of people who take out the extended warranty, so that would give some probability of a claim.

The other interesting data would be to know those people who have made a claim under the extended warranty to find that the claim has been excluded because it is not covered.

This is the type of valuable information that a club like this should be able to collate for its members.

Paul all good points and one I think that we should look at collating... The 996 guys may indeed help out aswell, be great as a club to get that sort of information.

Its waste of money until you need it... I did renew mine on the 996 but never needed it.... good or bad ?

I think for the majority (including myself) see it as peace of mind and part of the life costs of the car. True we shouldn't have to but at the end of the day the car is a collection of nuts and bolts under quite a bit of stress!! [;)]

garyw
 
No need to collate data. Porsche / their underwriters / actuaries have done that already - that's how they arrive at £900 a year. My bet is, after various profits are taken out, the average claim works out at about £450 a car p.a for the first three years post manufacturer's warranty. Unfortunatley that doesn't help us either as averages are meaningless - 10 of us won't make a claim, while the 11th will put one in for £4500. And I speak as man who has had £17500 worth of warranty work done on my car so far (54 997 s with 17,000 miles) - including new engine.
Bottom line - get a warranty (unless you feel the size of my claims mean 20 of you will get away with nothing!)
Mark
 
ORIGINAL: drmark

No need to collate data. Porsche / their underwriters / actuaries have done that already - that's how they arrive at £900 a year.

Those actuaries must be pretty clever people, whatever or whoever they are!!
[:D]
Sidicks
 
Expiry imminent but a bit woried after previous problems with 996 warranty claim. Coolant reservoir cracked and they said a wear & tear item due to heating and cooling! FPSH and 38k miles. Also refused claim when both key fobs stopped working within a month of each other a month before the coolant.
 
Sadly the coolant reservoir is a regular one [:mad:], quite a few thread in the 996 area about it...
I'm yet to work out how it can actually be wear and tear !!

Did they not offer any good will on the keyfobs ??

As far as things going wrong then I'd consider yourself lucky in terms of such small-ish claims(I know any claim is annoying), however it may have created a different feeling had a major part failed and they had paid out for its replacement...

Silly as its the small things that create such distrust to the OPC for such a small outlay by themselves..[:'(]

garyw
 
This example of an exclusion due to wear and tear on the collant reservoir reinforces my view that the warranty is poor value when a car is still 'young' and has low miles.

I know many of you feel that the warranty gives you peace of mind. If my car were five or six years old and had done 40,000 + miles then I would agree that for peace of mind I would want the OPC warranty in case something big fails (and indeed if I keep my car that long I will probably get the 111 point check and take out the warranty).

But for a car that is two years old, and in my case had done less than 20,000 miles, I have to believe that for a quality product like the Porsche, the chances of a significant failure have got to be slim.
 
I believe that the warranty is probably lower cost (rather than cheap) compared to other manufacturers, but it is also only a "limited" warranty rather than "comprehensive" as claimed in the Porsche warranty booklet, as there are numerous items not covered. IMHO the wording is somewhat misleading at casual reading. For example in another thread (996 I think) you will see that a window lifting failure turned out to be the "window regulator" (cost £500) and not the window electric motor (that would have been covered). When reading the booklet it is easy to think that electric windows are covered when in fact it is actually only the electric motor.
I have recently renewed the warranty on my 996tt (now 3 years old) as I had several problems on my last C4 after the warranty had expired,I did not renew as I only did a low mileage at the time and it had only done 36K miles when I got rid of it (some problems that would have been covered and some not) so I suppose that Iam insuring against the big bills and anything else that may be covered is a bonus. As far as I am aware the dreaded RMS issue has still not been fully resolved in the 997 (according the various threads on the subject), and that is covered. Rightly or wrongly I did not get a 997S for this reason, & as I couldn't get a 997GT3 I went for a ttX50 instead as the engines are different and not affected by the RMS problem. As far as quality is concerned , that is a bone of contention nowadays. Why don't Porsche back up that perception and give 3 years on a new car like every other manufacturer? For example My CD player packed in not that long after it was 2 years old..and of course not covered by Posche new or renewal warranty (and neither was the battery that packed in).(As the CD is on fibre optic link it is not easy to buy a non Porsche replacement). How many of you have paid extra for PCM? Porsche are so confident in their product (at £2000+ extra on the options list??) that they only cover it for 2 years! I love driving my car and don't think there is much out there (at present) to compare to the driving experience but the warranty backup appears to be pretty abysmal compared to other manufacturers. However I believe that the average "new" Porsche owner only has the car for about 14 months (well inside the 2 year warranty timescale) so of course from a purely business point of view if they can sell as many cars as they want to and only give this level of backup it does makes for lots more profit.
In summary ...Pay for the warranty for peace of mind.
 

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