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Can someone please contact Andy ...

The gentleman in question could just as easily have sent an email to R25 Not simply rely on the forum.

Trevor, that's EXACTLY the point I'm making! [:eek:]

Why should any new region members have to use psychic powers in order to know where best to ask a question?

The Club pays a whole load of money to have all the different media covered, so new people can choose to use whatever they prefer. It's up to the Club officials to ensure that ALL the available options are covered, so new members feel welcome, and relevant.

Monitoring a Region forum isn't exactly onerous: most have less than ten posts per month for crying out loud! It's completely understandable if someone doesn't have a computer, although questionable whether that's an essential for a Club official in 2014. What we're talking about here is a guy posting a genuine question on our forum, where the ROs haven't logged in for years.

Fair enough if there is someone like you who's volunteered as a moderator. But, the moderator guide says we should, ideally, be checking our specific forums daily if possible. Why didn't any of the Kent team pick up on the original question, or if they did, why didn't they respond to put the thread to bed?

I'm not getting at the Kent team specifically here, so please understand it's a point made at the whole Club volunteer structure, and their reluctance to embrace change sometimes. We're spending many tens of thousands on the new website, along with the forum, Facebook, Twitter etc. If the people in the "official" roles don't help out, it's all money down the drain....

One thing is for sure. The people buying Porsches in your region are going to be increasingly computer-literate, and expect the region to do more than an antiquated email round-robin in the future. We have to use what the Club give us, or we are wasting our member's money on the new media platform.

Sorry, but it's a real issue for me as I see us losing out as a Club when we let the basic stuff slip. [:)]
 

ORIGINAL: pauljmcnulty

The gentleman in question could just as easily have sent an email to R25 Not simply rely on the forum.

The people buying Porsches in your region are going to be increasingly computer-literate, and expect the region to do more than an antiquated email round-robin in the future.

The people who own porsches in our region are computer literate, and would you believe many of them have seen the arrival of the internet, email and all the subsequent areas of "I want it now" - but lots of them are people who grew up in an age where personal communication was normal and expected. These days too many people expect instant gratification - which is what the likes of twitter and facebook deliver. Such platforms do not necessarily reflect contemplation of the rights and wrongs of what you have just written - how many times have you seen comments about keyboard warriors, if you would not say it to someones face do not post it etc etc.

Personally, you will never see me with a twitter or facebook account, and I always read and re-read what I am about to post or email before I send. Thankfully my parents brought me up with manners and consideration for others. they also brought me up to believe that certain aspects of life were private and not for general dissemination - look at the "news" about facebook posts being bad news for job applications!

I for one am perfectly happy with the membership services we receive from R25 - because i know from experience that I can always phone, and will always receive a civilised reply.

By all means "update" the club communications for those who use "modern" methods, but do not denigrate those of us who still operate to an earlier set of standards - many of which, in my opinion, are preferable to current standards.
 
By all means "update" the club communications for those who use "modern" methods, but do not denigrate those of us who still operate to an earlier set of standards - many of which, in my opinion, are preferable to current standards.

Chris, no-one's EVER said that anyone's less important because they don't use "new" forms of communication. Why should anyone be considered less important because they do, though?

In my time I've gone from using the post and a trim-phone, through a mobile attached to a suitcase, to a smartphone with email and 24 access to the forum. In between we had fax machines that cost £5K, and now I have a scanner/copier/printer that does more than my Father's print company managed with a warehouse full of kit that cost many millions in the '80s.

The point is that you shouldn't restrict the Registers or Regions to what you see as "better" forms of communication. I hate Twitter, but then I'm sure others are upset that we don't have 8 postal deliveries a day any more. It's not my job to cherry-pick the media I feel my 944 members want, I have to think about how we're going to embrace the new options.

What we're missing here, and my circular arguments aren't helping, of course, is that this is an example of a Club member who asked a question, and got ignored by the people who should have seen his post. I might have made few friends here, sorry, but my opinion is that EVERY Region and Register should have the forum read regularly, and posts replied to. It's part of our shop-front to prospective members. [:)]
 
PAUL
TAKE A LOOK AT THE ORIGINAL POST.
THE GENTLEMAN ASKED A QUESTION. DES REPLIED ASKING FOR MORE DETAILS WHICH WAS NOT REPLIED TO.
SO ARE YOU SAYING I SHOULD HAVE REPLIED AS WELL AND NOT GOT A REPLY EITHER?
KENT MEMBERS DON'T USE THE FORUM MUCH AND WHEN THEY USE IT SOMEONE ALWAYS REPLIES.
IF YOU THINK SOMEONE CAN DO THIS BETTER I SUGGEST YOU GET THEM TO TALK TO OUR REGIONAL ORGANISERS
 
Hold on a minute Paul
I am a region 25 member and i did tell the chap to contact Phil or Perl
For assistance ?
 

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