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Independents......Can you comment good/bad etc?

Top bloke Richard - you've hit the nail on the head!

If it's the case that someone has had bad service then two choices are available; keep it to yourself or be open, explain the details and take whatever comes back on the chin. Dropping clues and offering to mail people off forum shows nothing but a complete absence of spine and a lack of courage in a persons convictions [:mad:]

Regards
 
911 Addict

Sorry - posted at the same time! [:D]

Having read your last post, I can understand why you might not wish to go into details. However, if you have litigation in process, have you not already over-stepped the mark in giving a hint? Whilst I don't wish to argue on, perhaps it would have been better under the circumstances to let things run their course and then, if you felt it right to do so, post your problem, your action in correcting said problem and the results? Just a thought.

By the way, if you felt I was singling you out for abuse, I was not. My comments were direct, blunt and to the point, but were in relation to Richard's observations and reporting the contents of Henry's article. They were general and not intended towards any particular person.

Regards
 
Oliver,
I just posted a retaliation at the same time as you! Now removed ;-)

The reason I posted the comment now rather than wait until after the court case, is its being going on for 6 months so far, and this dealer has a fairly high profile and lots of new/potential customers in the meantime. I am not posting libelous (spelling?) comments, just giving a warning that people need to investigate a little deeper, and if they want to speak to me about my personal experiences then they can.

Rest assured that when the dispute is over, then I will have no problem with being more candid.

I remind you of the original posters question which I feel is very relevant.
 
ORIGINAL: 911addict

Oliver,
I just posted a retaliation at the same time as you! Now removed ;-)

The reason I posted the comment now rather than wait until after the court case, is its being going on for 6 months so far, and this dealer has a fairly high profile and lots of new/potential customers in the meantime. I am not posting liablous comments, just giving a warning that people need to investigate a little deeper, and if they want to speak to me about my personal experiences then they can.

Rest assured that when the dispute is over, then I will have no problem with being more candid.

I remind you of the original posters question which I feel is very relevant.
Click to expand...

I hope you achieve your desired result and wish you luck in doing so.

Regards
 
ORIGINAL: oliverjamesthomas

However, if you have litigation in process, have you not already over-stepped the mark in giving a hint? Whilst I don't wish to argue on, perhaps it would have been better under the circumstances to let things run their course and then, if you felt it right to do so, post your problem, your action in correcting said problem and the results?
Click to expand...

Unlike criminal proceedings. there's no sub judice rule in civil proceedings, so there's no bar to them being discussed publicly by the litigants.

If the forum doesn't have a name-and-shame policy, there's no reason not to post one's own experiences. By their very nature, they are precisely that - personal experiences - and need not be representative of experiences generally. But it's still helpful to know about them to form an accurate view of how a given dealer or garage treats its customers.

(All within the bounds of the libel laws, of course! [;)] )
 
Yes, I would have thought it would be OK to repeat one's own personal experiences, with the caveat "these are my personal experiences only and should not be used to infer anything about the quality of service offered by the company concerned" or some form of words like that. I am sure one of the lawyers on here could come up with something.
 
ORIGINAL: 9000 rpm

Unlike criminal proceedings. there's no sub judice rule in civil proceedings, so there's no bar to them being discussed publicly by the litigants.
Click to expand...

You learn something new every day! [;)] Never realised this was the case and the interesting thing is I had to study certain aspects of law as part of my Accountancy qualification. As litigation and business seem to go hand in hand quite often, you'd think they'd include bits like that! Mind you, I might have been asleep at the back of the lecture hall when they covered that bit!!!! [:D][:D]

Regards
 
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