I've used Performance Marque a few times... their service was so bad I wouldn't touch them again. First time got a speeding ticket a month after taking it out, no insurance certificate received by then and original insurance covernote had expired. Got a caution for being unable to produce insurance docs.
A few years later, tried them again thinking they may have changed. This time only got a faxed cover note, the original got lost in the post. I got another speeding ticket a month after taking the insurance out (some pattern there eh?) and police wouldn't accept the faxed cover note and PM couldn't issue retrospectively. Fortunately the police accepted the story about the poor service and let me off as long as I took the insurance certificate in, which took another month to arrive.
The best service I had was Churchill, they chase the other party mercilessly. They were very cheap but the following year they ramped the cost up by £500 even though my claim was 'no fault' (other party ran a red light).
A guy I know was in a hit and run, fortunately his nuberplate broke off in the smash so he ws easily traced. The police however decided not to press charges as they'd messed up the paperwork and he moved house by the time they decided to interview him. As he wasn't charged his insurance refused to pay up. Churchill took out a private prosecution, got a guilty verdict and his insurance eventually coughed up.
Has anyone any experience with Carole Nash? My premium is due in a month or two