porsche dealer experience good or bad

Peter_Bull · May 7, 2012

ORIGINAL: BartyB

ORIGINAL: Peter Bull
...we do not name and shame on here and you are getting far too close at the moment

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Why not? Perhaps a bit of truth might encourage dealers to take a more customer-centric attitude. That way good dealers thrive poor dealers go out of business.

Hi Alan

That may be your view for which you are entitled, but on this forum we have rules that everyone signs up to when they become a member. They can be found on the forum home page.

To be brief here are the some extracts:

3.1 When using this website you agree not to:-

3.1.2 Name companies, or individuals, in relation to accusations of malpractice, fraud or
other criminal or civil offences.

1.4 We are advised that, if damages were sought in law for injurious posts, not only the
original poster but the system provider, Club, Forum Moderators and Admin could be
at risk. The Club will not accept such exposure, nor considers it acceptable for the
Forum Admin and Moderators to be put at personal risk. As we do not have the
resource to establish if potentially libellous posts are true, or otherwise, any post
which may be considered injurious will be deleted without warning.

Of course there is one rule that I should also point out to you:

1.2 To assist in keeping the discussion in this forum courteous, and lawful, we have the
following rules. If you don't agree with the rules, don't use the forum.

pauljmcnulty · May 7, 2012

Why not? Perhaps a bit of truth might encourage dealers to take a more customer-centric attitude

Two good reasons are firstly that any case might well be prejudiced by posting on forums. If a poster's dispute ends up in court, they will quite possibly be compromised by comments they, and others, have made about the business in question.

Secondly, we have no way of knowing what the truth is in every case, do we? It's not unheard of for people to tell lies on the internet, obviously not saying that's the case with this thread but it's happened here before. We've had people joining under false names in order to praise their own company, and we've had claims made about poor service that turned out to be very one-sided.

Trial by forum, often without having the right to reply, helps no-one improve their business. Taking the proper process of complaining, and then legal action if still unhappy, will focus a company's owner far more. We can't check every thread or post for it's legality in the way that, for example, newspaper motoring supplements can before they go to print.