Porsche warranty extension

[geedee]

I would be less than inclined to rely on a phone discussion, than anything written down. I put three years of extended warranty on to my 991.1 just over two years back, circa 3 months after i bought it. My 991 had just a couple of months previously been serviced by a recognised Porsche specialist who advertises as having Porsche trained staff and the fitting of original parts and oils should the customer prefer OE.. Prior to that service my car had a full OPC service history.

In order to have my assessed as to whether acceptable on to the Porsche extended warranty insurance, it first had to be re-serviced at my OPC which picked up a couple of issues, a few hundred pounds later, it could then be assessed, and fortunately it was deemed worthy of joining the warranty scheme at circa £3k....

My Porsche raised a yellow dash alarm advising a cooling issue, which was diagnosed as no more than a change over valve (COV) issue, the engine had not overheated as at the time I was cruising at 30MPH from the start of the journey. The OPC replaced not only the COV which caused the alarm to be raised, but another two which looked to have issues for potential failure.... COV`s seem to be somewhat of an issue on some models.... In my case repaired over a day in the workshops with no charge. I have no idea of the likely repair bill but I doubt it might have been £3k, but then I pay out quite a bit on insurance in the hope of never having to make a claim..
Each to their own.

 

[Greenman986S]

I think there's a difference between the original new car Porsche warranty and the Porsche Approved (ie extended) warranty. Unless questioners are very pedantic about how this question is asked and answered, I believe that the question answered above by Porsche for Ed possibly relates to "warranty" (ie original new car) not Porsche Approved (ie extended). As I understand it from previous legal articles etc on this subject, new car warranty is by law not voided by using a non-OPC provided Porsche genuine parts and Porsche service procedures are used. However, the Porsche Approved (ie extended) warranty is an insurance product where the terms are laid down by the insurer and new car warranty legal provisions do not apply - this contract expressly excludes non-OPC servicing as outlined above. Maybe Ed could confirm whether he was specific in his question to Porsche about differentiating between the original new car warranty and the Porsche Approved insurance contract?

That's always been my understanding, supported by test cases.

I'd not believe anything else from Porsche unless in writing and specific to the vehicle in question

 

[ed987s]

That's always been my understanding, supported by test cases.

I'd not believe anything else from Porsche unless in writing and specific to the vehicle in question

Agreed, I'm awaiting confirmation via email - I will update the post as soon they respond. If they contradict what they've said today, it doesn't say much for their knowledge base. I was explicit in what I wanted to know, so, one would hope the same response will be replicated via email.

 

[Mountain Goat]

Does anyone know how much Porsche official breakdown cost per month thanks? I have this withn my 2 year OPC used car cover but as I have centre lock wheels, will need this forever!

 

[BrianJ]

Porsche used to publish prices on their web site for 1, 2 and 3 year Porsche Approved extended warranty and separately Porsche Assistance for all models, but seem to have discontinued this. Back to the OPC I guess.

 

[Mountain Goat]

Porsche used to publish prices on their web site for 1, 2 and 3 year Porsche Approved extended warranty and separately Porsche Assistance for all models, but seem to have discontinued this. Back to the OPC I guess.

Thanks Brian.
Cheers Craig

 

[imi]

Hi Brian,

Porsche confirmed this applies whether is a new car or an extended warranty.

bizarre - as I have had Porsche OPC confirm that as the ext warranty is effectively an insurance policy, the car has to be serviced by the Porsche OPC network and NOT by an indy.....the indy would invalidate the ext warranty.