Porsche Warranty Shocker!!

[Rodney Naghar]

From a thread on Pistonheads (posted by Vesuvius 996) http://www.pistonheads.co.uk/gassing/topic.asp?h=0&f=48&t=576390&i=100

'New rules as of 1st October 2008.

1. Porsche warranty will be available for renewal only with a 111 point inspection.

2. Renewal costs will be split by model 911/Cayman & Boxster/Cayenne

3.Renewal cost for 911 will be £1350 per annum including 111 pointer plus any work that needs doing.

4. Those wishing to purchase a fresh warranty (i.e not a renewal) will have to have the 111 point inspection as before, and the purchase cost will be £1450 per annum.

5. You must have owned the car for 90 days (to prevent indy's selling cars with the official warranty)'.


The good times are well and truly over, get the warranty while you can![]

 

[davidcross]

more good news then! ive just renewed mine but next year ill take my chances i recon. thats just devalued my car but even more.

 

[DSM]

Still can't get my head round the detail.

If the 111 check is carried out and things found wanting, then they will be covered under the existing warranty (assuming one is in place), yes?

Would they (could they) insist on repairing all sorts of things not covered in any case before renewing? Brakes, tyres, cosmetics etc.

Could they prevent that work being done by non OPC? Would they be able to insist on doing check again, if car taken away from OPC for non warranty rectification.

If the answer to these latter questions is yes, then it seems contrary to the regulations that were put in place to break the manufacturers' stranglehold on servicing etc. over recent years.

Almost sounds like they have so little confidence in the product that they want to put people off having the warranty.

 

[Richard_Hamilton]

ORIGINAL: DSM
Almost sounds like they have so little confidence in the product that they want to put people off having the warranty.

More likely a bean counter has determined it isn't making X% profit.

(Apologies to any bean counters - sorry, accountants - on here). []

 

[NIL98]

ORIGINAL: DSM

If the 111 check is carried out and things found wanting, then they will be covered under the existing warranty (assuming one is in place), yes?

Would they (could they) insist on repairing all sorts of things not covered in any case before renewing? Brakes, tyres, cosmetics etc.

Yes thats the rub. I found out last year when I had the 111 point check and warranty. They were trying to force me to pay over 100 pounds for a bit of trim that was allegedly broken and wasnt covered by the warranty anyway. They relented in the end but I still had to pay for all sorts of stuff that wasnt covered by the warranty. They did try the tyres thing too - AND there is a rule in there that says if you take the car away from the OPC (for an Indy repair or tyre fitting) then you have to pay for ANOTHER 111 point check!

 

[Rodney Naghar]

DSM I think you're right. I'd guess that they would not offer a new warranty unless the non-warrantable items such as pads/disks etc (which are noted on the 111 point inspection) would have to be addressed first. A lot of people wouldn't then bother to pick up the car, book it into and indi for the work to be carried out, then back to an OPC to get the warranty. I don't think they can stop you taking the car to an indi to have the work done as long as it was to Porsche standards (followed by another inspection to ensure that is the case?)

Easy money for an OPC.

 

[sally]

A BIT OF A WORRY THEN FOR US 996 OWNERS.
I DONT MIND PAYING EXTRA FOR THE WARRANTY, ITS THE IDEA THAT IT WONT BE ISSUED BECAUSE OF A NON WARRANTY ITEMS CONDITION THAT BOTHERS ME.
MY WARRANTY ON THE 996TT EXPIRES NEXT YEAR SO ILL SEE HOW THE OPC PLAYS IT.
IF IT FAILS ON SILLY NON WARRANTY ITEMS ILL GET IT SERVICED ELSEWHERE.
VERY SHORT SITED BY PORSCHE I THINK.
I CAN UNDERSTAND TRYING TO GET INDIES OUT OF THE RING, I JUST HOPE THEY DONT PENALISE JO PUBLIC.
MAKES THE NISSAN GTR EVEN MORE ATTRACTIVE FOR ME IM AFRAID.
HAD TWO PORSCHES NOW, ONE NEW FROM OPC AND ONE SECOND HAND.
I WAS LOOKING TO GO TO THE NEXT GENERATION GT3, BUT PORSCHE SEEM TO BE DOING EVERYTHING IN ITS POWER TO CHANGE THAT. (TO EXPENSIVE COMPARED TO THE OPPOSITION AND NOW POOR BACKUP AFTER NEW CAR WARRANTY EXPIRES)
CHEERS
SALLY.

 

[davidcross]

the other issue here is the inconvienience of now having to take a 997 to the opc every year to get it checked to get the warranty when the idea is servicing and trips to opc are only every 2yrs or 20k miles if u own a 997. its a huge unfair percentage increase and inconvience thats only designed for increased revenue as car sales are down. ill be passing next time round and i think other people should do exactly the same

 

[marcus a]

Looks like my boy racer days are numbered..........- any one fancy a techart sports exhaust for a turbo !!

 

[sally]

got one already thanks. fancy some techart wheel spacers and quickshift ?.

 

[mascanes]

Been looking around at changing my Boxster for 996, but after reading this thread I think I'll be moving on from Porsche ownership, especially as I have just read in an American motor magazine that US Porsche owners get 4 years warranty and 50k miles !!!! ........they want nearly 900k spondolies for my Boxster ........[]

 

[John Ware]

Or don't bother with the warranty and save £1350 per year. I've had my car (without warranty) for four years with no major issues and the overall savings I've made from not having the warranty (noting the fact that the price has gone up) will pay for a new "improved" engine from Autofarm should the need arise, which I see as the worst case scenario.

 

[spyderman]

Knowing that an engine replacement would cost upwards of £9000, I will likely still renew - or get a warranty from a third party, providing they would still pay for a new engine. I believe its the case that even a replacement Porsche engine would still be susceptable to the same RMS/IMS issues further down the line since you're simply getting another example of exactly the same engine.

Interesting about the Autofarm replacement though - if they can make the necessary improvements, why can't Porsche?

 

[ArBee]

My soon to be son-in-law is in the trade and is now working on my behalf at sourcing 3rd part warranty that I can get close to or better than, the warranty that my OPC provide.

If I discover anything that I think is worth a mention I will post here.

 

[jukn]

would be really interested in that as my warranty is due on nov 1st and i am really wondering whether to renew as the car has only done 48000 miiles in total.

All the warranty companies i have looked at online won't cover the porsche except car2cover whose warranty looks good but my car is a year too old!

 

[spyderman]

ORIGINAL: jukn

would be really interested in that as my warranty is due on nov 1st...

You are well placed to renew before the price hike. You have to renew a certain length of time before it expires - can't remember, but it might be as much as two months.

 

[jukn]

Really not sure what to do, Tesco offer a policy which would cover the 911 (even though the website says it doesn't) for up to £3000 per claim - claim value in total up to the value of the car.
The cover looks quite good (unless the engine blows up!) and the premium is £339. given that the car doesn't do more than 4000 miles a year and has only done 48,000 miles in total is regularly serviced etc, I don't know if i want to spend £900 (or more) again for total peace of mind. Very unsure at the moment how to play it. Definitely wouldn't want to spend the new price.

 

[watlina]

Finally read all 27 pages of the PH thread (my brain now hurts)

My 04 C2 is due for a service and warranty renewal in January. So I'll be looking carefully at whether it's still worth getting any of it done at the OPC with the price rise or whether I swap over to an indi.

It will all depend on the OPCs attitude to currently non warranty covered problems found on the now required 111 point check. If they come back with a whole load of stuff that in their opinion needs rectifying (and only at the OPC) before they will renew then I'll just go elsewhere

The car will be 5 years old in Jan 09 so I think I might get the cheaper labor rates as well as the parts discount at the OPC but whether that's enough to offset the warranty increase, I doubt it.

I know the indies will loose the option of putting a Porsche warranty on a second hand car but they are bound to get more servicing work as Porsche push people with younger and younger cars away with mad price rises

 

[spyderman]

ORIGINAL: watlina

Finally read all 27 pages of the PH thread (my brain now hurts)

I'm getting there! Some postings don't make a lot of sense - I think Porsche GB need to make a full and comprehensive announcement through the club ASAP - at the very least, in the next issue of PP.

Just picked up on this, though:
...the new policy has much better terms and conditions with no exlusions now except wear and tear (clutch, brakes, suspension, tyres) - the existing warranty currently excludes some of the following items which are now included - Battery, Lights, Cabling, PCM, Sunroof and additional stuff for Cabs. They now call it a 'Bumper to Bumper' policy.

If you renew [early] for £895 then you will have the £895 terms and conditions for 12 months.

I asked my dealer earlier today if I could renew way early to avoid the increase - hasn't come back to me yet. But if the warranty does indeed cover more, at least the hike is (partly) justified.

 

[Dylan1]

The good times are well and truly over, get the warranty while you can!

if you consider "good times"paying out £900 for something usa get free for 2 more years than us then you may be right!!raising it even more is obscene money making(imo)