quote:
ORIGINAL: sib8292
The basic argument is that the wrong engine has been supplied so a refund of the cost of that shuld be given. I think thats straightforward.
I don;t agree with the idea that the fitting costs will be recovereable. Homeseas mechanic only realised there was a problem after he ifitted the engine. If a claim is made for the cost of fitting I'd expect the supplier to argue that the fitting costs are not their liability because a "reasonably competent" mechanic could have identified the problem before fitting.
So I suggest the mechanic be asked to explain why he didn't check that!
The above point is a good one that i forgot to mention, when i had the problems with the gear boxes i was supplied they were infact all identical to the original box...and this should have been noticed by you guy before fitting !
ORIGINAL: sib8292
The basic argument is that the wrong engine has been supplied so a refund of the cost of that shuld be given. I think thats straightforward.
I don;t agree with the idea that the fitting costs will be recovereable. Homeseas mechanic only realised there was a problem after he ifitted the engine. If a claim is made for the cost of fitting I'd expect the supplier to argue that the fitting costs are not their liability because a "reasonably competent" mechanic could have identified the problem before fitting.
So I suggest the mechanic be asked to explain why he didn't check that!
The above point is a good one that i forgot to mention, when i had the problems with the gear boxes i was supplied they were infact all identical to the original box...and this should have been noticed by you guy before fitting !