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RECALL? Workshop campaign?

fireblade

PCGB Member
Member
Anyone else had a letter from Porsche GB saying that the Instrument Cluster needs reprogramming?

Or am I just lucky??

I have had no problems so as usual I am loathe to have anyone poking around with my beloved car.

Cheers
 
Yes, mine went back in June to have that done, which seem to be a quick simple software update & all has been fine since. I hadn't had any problems either, before in it went back.

So I assume it's common although I don't know why you've only been told now. Has anyone else had the same?
 

ORIGINAL: PJ63

Yes, mine went back in June to have that done, which seem to be a quick simple software update & all has been fine since. I hadn't had any problems either, before in it went back.

So I assume it's common although I don't know why you've only been told now. Has anyone else had the same?


Thanks, the delay shows the kind of service we get here. It took months to sort out my PCCB,s with the local OPC being "unaware " of the well reported problem!.

Cheers
 
Having had no problems, just minor operation frustrations, the letter for my November 2013 car arrived just before Christmas and I booked in. Service manager said that the campaign had been active sometime but, if a car had not been seen, a letter was sent. The simple software update took an hour or so and, in my opinion, the system works better now than it did [:)]
 
Mine's due in next month for the warranty check but so far no mention of this recall. Maybe it was done at the service last year. Who knows? Certainly not noticed any difference or problems with the cluster, presumably not model specific as all models are basically the same.
 
Four recalls on my 4s done at 2year 1st service in Nov, it seems as if they are not safety related they are carried out
when the service dept gets the car in?.
The recalls were -2 related to instrument cluster, as prev post does to seem to have some extra features but cannot remember tbo,
know I had to reset my preferences ie door locking, lights etc.
Check strap door trim, not a clue but was told it falls off.
And rather disturbing ,emergency fuel flap release cable/solenoid Guess you would not know if yours was u/s until you needed
the thing!.[8|]
You can check btw ,with drivers door open press locking on fob, pull release cable, its inside upper door piller level with flap, should
open flap.
 
I had the all of those on my previous car the Carrera 3.4, the fuel filler one is an important one to get done asap apparently the locking mechanism fails to unlock and then when you try the emergency release that breaks off so then the filler cap can no longer be opened and has to be levered open with all the associated damage to the bodywork. Nice [:mad:]
 
I had this happen on mine. The locking mechanism seizes in the 'locked' position and the emergency release has no chance of releasing it. It isn't necessary to lever the lid open though. Remove the wheel and then remove the locking mechanism in it's entirety from inside the wheel arch. Or at least advise the breakdown guy that is how to deal with it.
 

ORIGINAL: Nick_USA

You can check to see if there are any outstanding recalls on your car yourself:

Recall Checker
Thanks for that I will have to keep an eye on it.

Out here in the sticks we get told nothing!

I was at a Guernsey Region Club meeting yesterday and they fare even worse, as the local OPC just sends someone over "when required"
 
I have had the software "update" and now the oil level graphic refuses to work at all, just says "no information available"

Such a shame as it is an improvement on my 997 Turbo gauge which required the engine to be warmed up to operating temp first which meant that unless you checked after last drive you could possible run the engine with insufficient oil.

This one worked from cold and was reassuring.

Before I take it back are there any other things that may now malfunction as a result of the update? My seat and comfort settings were all lost.

Thanks
 

ORIGINAL: fireblade

I have had the software "update" and now the oil level graphic refuses to work at all, just says "no information available"

Such a shame as it is an improvement on my 997 Turbo gauge which required the engine to be warmed up to operating temp first which meant that unless you checked after last drive you could possible run the engine with insufficient oil.

This one worked from cold and was reassuring.

Before I take it back are there any other things that may now malfunction as a result of the update? My seat and comfort settings were all lost.

Thanks

It may be that the upgrade to your car was applied incorrectly but mine has lost its memory settings several times but have had no upgrades. My OPC thought it might be a result of the usage pattern of the car and its effect on the battery. Apparently if the battery voltage drops below a threshold whilst the car is unused the car starts to shut down functions, some of which seem not to restart when the battery is charged by road use.

Your OPC is able to see a wide range of battery parameters including recharge count, stop/start events etc etc. I am not wholly convinced about the battery story on memory as my car is either being used or on a CTEK conditioner and the only oddity in my battery's history was that one of the event counters had not changed since it was last at the OPC 5 months ago.

I think there are several bugs lurking in the 9x1 ECU and other software and that Porsche still have some debugging to do.

I'll be interested what your OPC think the root cause is - some are good at being vague aren't they.

 

ORIGINAL: ralphmusic


ORIGINAL: fireblade

I have had the software "update" and now the oil level graphic refuses to work at all, just says "no information available"

Such a shame as it is an improvement on my 997 Turbo gauge which required the engine to be warmed up to operating temp first which meant that unless you checked after last drive you could possible run the engine with insufficient oil.

This one worked from cold and was reassuring.

Before I take it back are there any other things that may now malfunction as a result of the update? My seat and comfort settings were all lost.

Thanks

It may be that the upgrade to your car was applied incorrectly but mine has lost its memory settings several times but have had no upgrades. My OPC thought it might be a result of the usage pattern of the car and its effect on the battery. Apparently if the battery voltage drops below a threshold whilst the car is unused the car starts to shut down functions, some of which seem not to restart when the battery is charged by road use.

Your OPC is able to see a wide range of battery parameters including recharge count, stop/start events etc etc. I am not wholly convinced about the battery story on memory as my car is either being used or on a CTEK conditioner and the only oddity in my battery's history was that one of the event counters had not changed since it was last at the OPC 5 months ago.

I think there are several bugs lurking in the 9x1 ECU and other software and that Porsche still have some debugging to do.

I'll be interested what your OPC think the root cause is - some are good at being vague aren't they.

I am taking the car in briefly tomorrow to see if they need it for a longer period.

My OPC technician is very pleasant but I just don't think he is kept up to date on anything after the poor knowledge and recognition of my PCCB problems immediately after collection last year

The business about the battery is rubbish, my car is used daily but I have been away for up to 16 days and didn't use the CTEK (It was on my girlfriends 2006 MX5 still on the original battery unlike my 997 Turbo battery which gave up the ghost after 4 years!)

I will report back

Cheers
 
My 4S had the updates and lost quite a number of personal preference settings, door locking, lights etc[8|]
had no issues on oil messure system .tbo sounds as if it wants a second go at the software update.
My new turbo has all the updates done , and touch wood all is good inc oil[8D]
 

ORIGINAL: fireblade


ORIGINAL: Nick_USA

You can check to see if there are any outstanding recalls on your car yourself:

Recall Checker
Thanks for that I will have to keep an eye on it.

Out here in the sticks we get told nothing!

I was at a Guernsey Region Club meeting yesterday and they fare even worse, as the local OPC just sends someone over "when required"

Unfortunately the site just says that my car was updated in February but does not list what was/should have been done.

All I received from the OPC was five sheets of paper listing five various problems but they are quite clearly just the front page of each problem whereas service no 9 for instance states to be
page 1 of 12.

Interestingly not one of the probable faults mentioned has affected my car although I have no way of knowing if the rear wheel steering has been affected
 

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