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RMS fail

B

Big Fry

New member
Well it had to happen sooner or later to me! Car in for major service today...car is a C2S purchased from Hatfield OPC only nine months ago and the list is pretty long...the key one being RMS has gone along with two coil packs, warranty claim submitted so i guess i will wait and see what the answer is later.

Fairly disappointing as the car was supposedly checked out (111 point check) only 4,000 miles ago! Car now on 14,000 miles. I am having to fork out for new belt, new clutch (it will need one soon apparently and I only pay parts if the RMS is done under warranty) oh and some new wipers to go with my major service bill! On top of which the rear brake discs will need replacing soon i am told...hmmmm

Ho hum..
 
Snap!!

I've had no oil drips on the floor, religiously check the levels and had no problem YET Porsche West London informed me of "massive" oil leak... Same deal with clutch, then mentioned my horn fuse was missing even though it worked fine when I drove it to them, oh, and they said my tyres were "gone". I noted that during the MOT in december they were fine and had done minimal miles since then. Their answer, oh yes they're still legal but have wear!
I think they are just trying it on for revenue stream. RMS is free money to them if you have a warranty. Once this 'epsiode' at West London is done my business is going somewhere else so they're underhanded-ness has lost them money in the end...
 
I was the same as you with the oil, checking consistently, but whilst i did not have any oil on the driveway i did seem to be getting through more oil recently, so it could be the case, as long as its done under warranty i don't care so much. Clutch at the end of the day is my choice I guess and with the labour paid it would be silly not to get it done.

As for the rest I know they could be trying it on with the brakes, but they have said wait, so i will, and the others are all little bits that i guess go with general wear and tear and as i want the extended warranty in June i will go along with it.

Sounds a rather unpleasant experience you have had there. The horn fuse is a new one!
 
Yup, the horn was very strange and random.

Like you the clutch is my choice but figure at just over £400 it's probably worth doing now rather than at full price later on.

Good luck with yours...
 
Hmmm Picked my C2s in December must have done 600 miles tops.

Complained of clutch judder straight away and noticed a drop of oil coming from the RMS.

Was told that the RMS is no problem under warranty but would have to pay for a clutch should it be required [:mad:]

Me thinks car went though a 111 point check and given warranty with a RMS leak !!
or am I being cynical [:)]
 
car goes in tomorrow for its first service i was under the car on friday looking at the front tyres that are worn out on the inner edge whilst its on the super tracker ramps getting that done. i have been getting clutch judder and i noticed oil dripping from what i guss is the rms... 14000 miles 2007 c4s am i getting my pants pulled down in the morning??????? rear discs rusty on inner faces, also loads of noise from front shocks, cd sat nav screen keeps going out and locking keys, car opens its self and bonnet,, i'm very upset as i know whats comming its still under its warrenty until march 13th , any advice please
 
Porsche will recommend changing the tyres once you get to 3mm depth.

Curiously I was told 3 services ago the brakes would need changing "soon".
I was told again the following year the same thing.
Last year they did not even mention the brakes. [:D]

It's not difficult to check the pad thickness yourself. (You can see them through the wheels on most cars! But if the pads do need changing the discs will probably need to be changed too as they seem to wear at a similar rate.
 
ORIGINAL: Big Fry

Well it had to happen sooner or later to me! Car in for major service today...car is a C2S purchased from Hatfield OPC only nine months ago and the list is pretty long...the key one being RMS has gone along with two coil packs, warranty claim submitted so i guess i will wait and see what the answer is later.

Fairly disappointing as the car was supposedly checked out (111 point check) only 4,000 miles ago! Car now on 14,000 miles. I am having to fork out for new belt, new clutch (it will need one soon apparently and I only pay parts if the RMS is done under warranty) oh and some new wipers to go with my major service bill! On top of which the rear brake discs will need replacing soon i am told...hmmmm

Ho hum..
Click to expand...

Big Fry, S_McNeil

Scarily similar experience at 18k miles i put my car in for an early service, was told I'd had an RMS, probably from about 14k miles - no apparent leaks on my drive (I keep an eye open for the dread RMS). So got this done under warranty.

So is it that they are expecting an RMS at about every 14k miles (which says something about the design/reliability of the part) or is it starting to smell like a scam?
 
All sounds very suspect too me. I've heard some pretty poor stories about some OPCs but my own experiences with Colchester have Been first class. RMS failure i'm told is circa £600 for repair I'm told and I had a similar experience myself with the bonnet popping open which turned out to b no more than a case of cleaning the rocket switch. I'm not bothering renewing the warranty stuff it!!! I've had no such problems with the 997 I bought 18months ago from sutton coldfield but next service may prove Interesting
 
14k miles with rusty rear discs and the clutch is gone ?? - hardly consistent are they.

Is the clutch contaminated from the RMS leak ? - maybe, but for that to happen you'd be seeing drips of oil every day, the leak would have to be pretty bad to contaminate the clutch - this business of changing the clutch while we do the RMS is as much about extra parts sales for the OPC as it is about 'doing you a favour/saving you money'

Keys - yes they are sensitive and can activate when in yo trouser pocket - well known issue that can be programmed out to a certain extent by extending the time that the button has to be depressed to activate the locks.

Wipers - fit your own, its 2 minutes a side job. If you want to keep with the Porsche warranty you must buy Porsche ones, bosch are not good enough apparently [&:]
 
Brake discs seem to be a standard " need changing" item! My 997 C4S went into an OPC in December for it's 2 year service - on 14k miles. I was told that the discs needed changing as "there were 'hairline' cracks on them". On questioning, I was told that this wasn't dangerous, but just a precaution! The car, incidentally, passed its 111 point check ahead of the one year warranty extension!

To add injury to insult, I'd advised them not to change the brake fluid (standard for this service) as it had been changed a few months earlier at JZM for uprated DOT (as the car is tracked); yup, you guessed it, on the invoice there was a charge for new fluid! On questioning they confirmed it hadn't been changed and the amount was credited - it was "an oversight".

I've always wanted to give OPCs the benefit of the doubt - but the brake disc/pad change gambit does appear to be endemic!
 
ORIGINAL: happylarry
To add injury to insult, I'd advised them not to change the brake fluid (standard for this service) as it had been changed a few months earlier at JZM for uprated DOT (as the car is tracked); yup, you guessed it, on the invoice there was a charge for new fluid! On questioning they confirmed it hadn't been changed and the amount was credited - it was "an oversight".

I've always wanted to give OPCs the benefit of the doubt - but the brake disc/pad change gambit does appear to be endemic!
Click to expand...

That is shocking!!

garyw
 
This may be silly question but just wanna check is RMS the rear main seal?

Is this a common problem, I know the coil packs are. With a car that low milage, mine is four years old and 14k miles, I would defo want them to contribute a substantial amount to repairs.

It seems every person I know with a Porsche are told they need new brakes every time they go in for a service, but miraculously they always last for ages when they are not changed.
 
yes it is the rear main seal. shimmy under the back of the car in front of the rear axal. just there.and look up. thats where mine was dripping from
 
To be fair I think you're unlucky to get a RMS failure on the 997 nowadays, true the 996 and early 997 had issues but nothing as big as its sometimes portrayed!
I understood the new design seal had solved the majority of leaks.
I have only ever heard good things with Porsche and their goodwill contribution over any RMS issue, however a clutch does seem to bump up the return when doing them..
OPC are not in a minority on the old need new brakes remark [;)]

My clutches have always seen 24K and still going strong...


garyw
 
ORIGINAL: garyw

To be fair I think you're unlucky to get a RMS failure on the 997 nowadays, true the 996 and early 997 had issues but nothing as big as its sometimes portrayed!
I understood the new design seal had solved the majority of leaks.
I have only ever heard good things with Porsche and their goodwill contribution over any RMS issue, however a clutch does seem to bump up the return when doing them..
OPC are not in a minority on the old need new brakes remark [;)]

My clutches have always seen 24K and still going strong...


garyw
Click to expand...

To try an balance things and be fair to my OPC - they were genuinely surprised on the service desk that I had an RMS - their comments mirrored Gary's which was by the 06/07 plates they had thought the RMS issue was pretty much eliminated and that the only ones at risk were garage queens. As mine is often a daily driver they were genuinely puzzled. They were also fairly confident that once fixed I should not have another RMS issue.

My experiences at Colchester OPC have always been excellent and to date they have always undertaken any necessary warranty work without complaint or challenge.

I do wonder though with less scrupulous garages feel the pressure in the current climate to undertake "precautionary" warranty work, especially if they are getting paid for the work and the customer is not being charged?

What does puzzle me is the little clutch of RMS issues around 14k miles that a number of us have had (if you excuse the clutch pun) - it made me wonder if it was tied into the life of the RMS component itself.

 
ORIGINAL: garyw

I have only ever heard good things with Porsche and their goodwill contribution over any RMS issue...
Click to expand...
This is a little off-topic, but there's a current thread on boxa.net where a 6-year-old Boxster, less than 23000 miles, full Porsche service history, was refused "good will" when its IMS bearing failed and wrecked the engine. Obviously that's far more serious than a leaking RMS, but it goes to show.
 
Sorry Chris but I stopped at the 6 years old bit [&:]..

Yes, I really would hope that it would last a bit longer considering the price we pay for these things but as per the article in the press recently would we take a washing machine that is 6 years old back complaining and looking for goodwill on it?? No I don't think we would [;)]

I do blame these sort of expectations for the new warranty being put in place, the owner expects things above what the manufacturer was offering, with the new warranty those expectations can be met but at a price.
I also think with the new warranty in place that goodwill will sadly be harder to come by.[:(]

Controversial I know [;)] but hopefully it has made a few people think about it.

garyw



 
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