RMS........What to do about it

[Mark_Bennett]

Steve,

If you look at the bottom of the box under his login name, you should see an envelope icon with an arrow on it and "Email" next to it.
Click on the envelope icon and it will pop up a Private mail entry screen. Just use this to email him.

Hope that helps!

Mark

 

[TISPKJ]

Steve will dig out actual address and contact numbers over the weekend for you.

The problem as I see it is that even if we replace the seal for £300, because the crank is not runnning central in the crankcase it will only last at best 6 months or so, if Porsche are replacing engines then one of those will do fine thanks ...............

With any luck they will have run out of the 3.4 motors and only be able to replace it with the 3.6 lump, with the power upgrade kit for my inconvenience !!

Regards

 

[steve lyden brown]

Thanks, Mark, for your input re keeping a sense of proportion about RMS problems. You may well be right, but nevertheless there have been an awful lot of mails telling of owners experiencing this problem several times, cars coming to a halt spouting billows of white smoke out of the exhuasts etc. etc. etc. Not only that, but isn't the problem of water/oil seepage into one another also attributable to the failure of the RMS, or is that a result of the porous blocks that Porsche allowed to be fitted to these engines.
In the meantime, although I won't allow myself to get unduly alarmed or aggressive ( with Porsche ) about this problem ( after all, my car is fine- so far ! ) I shall keep a weather eye open for developments and certainly intend to help, if help is needed, other 996/Boxster owners to sort their problems out with any legal liability that Porsche may have.
Cheers,
Steve.

 

[steve lyden brown]

Tks. Tispkj, for your offer to come back with the info I asked for. I am sure that I won't be the only one to wish to make a note of whoever can do the work for £300.00. One other point you mentioned is of interest- viz : are Porsche replacing engines ? What do you know about this ?
Are they, for example, replacing engines (presumably only when there is a valid warranty ) for UK buyers of affected cars, or US buyers, or both etc. etc. Any solid useable info.on this issue will help us progress whatever case can possibly be made against Porsche.
Cheers,
Steve.

 

[mwadams]

As mine is leaking I decided to check the £300, that is for manual cars, Tiptronics are about £500 plus the VAT.

There is a lot more to do on a Tip v Manual.

As I am East Midlands based, I got a quote from ZENTRUM, the guys there originally worked for MERLINS OPC at Nottingham, and were recomended to meet from the Region 8; so I will go there I expect.

Mark

 

[mwadams]

Hi
I have checked with Specialist Cars and that quote is for a manual, mine being a Tip the cost is £499 + VAT and is a 10 hour job !!
Mark

 

[TISPKJ]

Steve take a look at the boxster thread .............

Porsche are replacing engines, but only in the states by the look of it at the moment, that's part of the problem as I see it, the factory recognise the fault and will rectify it in America but not in the UK ........ ..............

WHY NOT ??

Could be an interesting case to take up no ?

Regards

 

[steve lyden brown]

You are right, tispkj, about this being a very interestsing case to take up. The mere fact alone that Porsche have taken serious action to satisfy customers in one country significantly weakens their case against their not doing the same elsewhere.
At present, I am waiting for whatever developmetns may take place as a result of club representations.
Cheers,
Steve.

 

[TISPKJ]

Steve ............... Dont hold your breath mate !!!

 

[Guest]

Hi Guys

Very interesting thread.
I have a 2.5 year old C4S that, next week, goes in for a RMS leak to be fixed.
AFN are putting through a good-will claim as the car is under 3 years old & has a full OPC service history.
I anticipate that they will come back with a contribution - probably half the labour costs.

What should I be pushing for ? Is that a normal contribution ? Should I push for the whole amount ? They are quoting me £706 to fix the RMS.

Julian.

 

[Guest]

Julian

I would not be best pleased at the prospect of having to make a contribution towards the cost of repair in your circumstances. I would suggest you have 20 minutes with your Trading Standards Officer and get their advice over the way forward. Remember that a replacement RMS is not guranteed to be a once and for all cure.

 

[Guest]

Yeah, you should be paying zip and they should throw in an extra warranty period to boot.
It's a manufacturing flaw not a fault caused by wear-and-tear. It's totally their fault.

 

[TISPKJ]

Julian, you should pay nothing ...............

I assume the car came from an OPC and if so they have even extended the after market warranty to include the RMS now.

I also have a good will claim with Porsche for the RMS at the moment purchased last October and although a 98 car I have done only 1500 miles in it as I only use for fun in the summer etc.

I paid about half what you did for the car but it still is not good enough, if I paid 60k plus for a car I would want it to be perfect not pissing oil out everywhere !!!

The other question is who will pay for the next RMS replacement ???

If they wont budge get it done by an independant for £300 ...............

Regards
Paul

 

[TISPKJ]

Adrian, problem is that even if it is covered under a warranty such as yours, you still have to get the car to the dealer and will be without it for at least a day, or nearer a week if you let Lindbrooke do it .................

Regards
Paul

 

[GreigM]

FYI,

I have an '03 boxster which had a failed RMS within 10 months from new. My service manager at OPC couldn't quote the price of a service off the top of his head, but could quote the price, time taken and parts cost involved for a RMS fix. Makes you wonder doesn't it. []

 

[Mark_Bennett]

Adrian,

The answer to (some) of your questions is in ----> This Thread (link) <----

I believe you are correct in that the GT3 etc are a different engine.

 

[Guest]

The models that the RMS problem is of concern is 986 (boxter) and 996 (Carrera C2/C4/C4S). Of course most car engines
have an RMS (and a FMS). This includes the GT3, Turbo etc. But the manufacturing flaw concerns the previosuly mentioned engine blocks only.

The special measuring tool used to check the tolerance is actually called a mandrel (part no. 9699/1) . (here's a pic care of Tool Pants on renntech)

from the TSB Crankshaft Seal - Flywheel Side (R & R Procedures):
- When checking the installation position of the crankshaft, if the special tool 9699/1 cannot be
placed with slight resistance in the crancshaft housing bore, the engine must be replaced with a
replacement engine.

 

[TISPKJ]

Been told todaay that they will not cover my replacement under the old type warranty ........ nor will porsche accept thegoodwill claim from my OPC ............ I have to talk to porsche uk and see if I can get them to change there mind .........

 

[Guest]

Some advice:

Write to the Customer Assitance Center in Reading. Tell them how pi$$ed off you are at owning a late model
porker and it suffering engine problems. Tell them you are a member of pcgb. Tell them that you are also member
of Internet Forums for Porsche cars. Tell them that RMS is a big issue and that it has been proved to be a manufacturing flaw and so they must put it right for no charge.

On a brighter side, the good-will cost will most likely be more than what an ndependent will charge you for the whole job.

Finally, now that your in the club. How about displaying your anger by showing the RMS Club avatar.

Best of luck with it.

OH yes, suggest you go read the RMS thread in the Boxter Register. Some interesting readeing there.

Cheers,

 

[danmason]

Richard at Club Autosport (01384) 410879 has a 996 in for RMS repair at the moment. Richard is like a walking encyclopedia of Porsche technical information and from what he was saying they have developed a 'permanent' fix for this problem that they have been fitting to some track cars with great success. I think he mentioned something to do with Duratec cylinder heads but I got a bit lost during the explanation []. Anyway, thought this may be of interest to those whose vehicles are out of warranty.