Rust
- Thread starter delboy
- Start date
I have not had it on the roof lining, but the door catch i have had done quite common on the older 996 cost to fix is around £100 with an improved solution. But yours being a 2002 model you should get it under the 10 year anti corrosion warranty.
Let us know how you get on.
Phil
Let us know how you get on.
Phil
Porsche will not pay out for the door catch issue. They claim it's a mechanical fault. I have never heard of anyone successfully claiming for it.
Also Porsche have never automatically stamped the long life Guarantee on my Service booklet...How many people actually have a perfect record in this resepct, ergo in the majority of cases it going to be difficult to claim for any rust issues.
Also Porsche have never automatically stamped the long life Guarantee on my Service booklet...How many people actually have a perfect record in this resepct, ergo in the majority of cases it going to be difficult to claim for any rust issues.
Guest
New member
Rodney's right.
There have been two letters - in as many years - published in 911&P World from angry owners complaining about the "mechanical damage" get-out clause with respect to door catch corrosion and Porsches' refusal to repair under the corrosion warranty.
In 1999 or 200? Porsche applied a fix to this problem by fitting a nylon gasket behind each catch to prevent paint damage due to flexing of the catch flange against the paint.
So in the event the paint was damaged due to the door catch, obviously corrosion would follow and one might imagine it would be therefore reasonable that Porsche would concede to rectify damage that had in effect been caused by a (their) design flaw.
Unfortunately not.
There have been two letters - in as many years - published in 911&P World from angry owners complaining about the "mechanical damage" get-out clause with respect to door catch corrosion and Porsches' refusal to repair under the corrosion warranty.
In 1999 or 200? Porsche applied a fix to this problem by fitting a nylon gasket behind each catch to prevent paint damage due to flexing of the catch flange against the paint.
So in the event the paint was damaged due to the door catch, obviously corrosion would follow and one might imagine it would be therefore reasonable that Porsche would concede to rectify damage that had in effect been caused by a (their) design flaw.
Unfortunately not.
Hi
My car (996C2 1998 ) has a small rust spot on the drivers door sill, almost directly underneath the front of the door / the door hinges.
Porsche Centre East London took photos in November 2006, to send off to Porsche AG. After hearing nothing until March 2007, Porsche Centre East London then admitted they had lost the photos and that the claim had never been sent in.... So photos were taken again. I have since called Porsche Centre 3 times during April and May 2007, with no update, until today when Porsche Centre East London said Porsche AG will not fix the rust under the 10-year corrosion warranty. The reasons given?
"The rust appears to be from the outside-in. The warranty only covers rust from the inside-out"
"The rust appears to have been caused by the door rubbing on the sill" - I dispute this, but that is what they said
"The car is too old" - not sure how that is relevant given it is inside the 10 year warranty!!
Any advice guys? Sounds like the warranty isn't worth the paper it is written on...
Nathan
My car (996C2 1998 ) has a small rust spot on the drivers door sill, almost directly underneath the front of the door / the door hinges.
Porsche Centre East London took photos in November 2006, to send off to Porsche AG. After hearing nothing until March 2007, Porsche Centre East London then admitted they had lost the photos and that the claim had never been sent in.... So photos were taken again. I have since called Porsche Centre 3 times during April and May 2007, with no update, until today when Porsche Centre East London said Porsche AG will not fix the rust under the 10-year corrosion warranty. The reasons given?
"The rust appears to be from the outside-in. The warranty only covers rust from the inside-out"
"The rust appears to have been caused by the door rubbing on the sill" - I dispute this, but that is what they said
"The car is too old" - not sure how that is relevant given it is inside the 10 year warranty!!
Any advice guys? Sounds like the warranty isn't worth the paper it is written on...
Nathan
A word of waning about getting door catch rust re-painted. I have just had a face to face argument with the parts guy at OPC Newcastle. I tried and failed to get the work done under warranty.So took the car a bodyshop that I have used in the past.They have done a fantastic job even slightly altering the catch and adding a plastic gasket to prevent it happening again.
My problems began after the bodyshop removed the VIN sticker to facilitate painting. I took my car to the OPC (80mile round trip!) complete with log book, Mot,service book, various reciepts,some ID and even the removed VIN sticker.
Apparently this is not enough evidence to support ordering a new VIN. My car has been serviced at OPC Newacastle, I have had numerous repairs carried out there and applied for the warranty work via them, but this is still not enough .
The only way to get around this is to arrange for the car to be inspected at the OPC at a cost of approx. £100.00 to make sure that it hidden ID no's all match up!. Match what ? the removed VIN that I had in My Hand!!!!
This all seems a bit stupid, and I will conceed that in certain circumstances this proceedure is necessary, but surely not when you have the old sticker, evidence the car was refused a warranty claim and you have the car parked outside with shiny new paint around the B pillar.
I must also add that VIN costs about £85.00 in addition the £100 inspection fee. While I'm in a ranting mood I must also say that parts guy could have not been more un-helpfull if he had tried, his attitude has was appauling.
If I am forced into this inspection, it will certainly not be with OPC Newcastle.Whatever happened to customer service??
My problems began after the bodyshop removed the VIN sticker to facilitate painting. I took my car to the OPC (80mile round trip!) complete with log book, Mot,service book, various reciepts,some ID and even the removed VIN sticker.
Apparently this is not enough evidence to support ordering a new VIN. My car has been serviced at OPC Newacastle, I have had numerous repairs carried out there and applied for the warranty work via them, but this is still not enough .
The only way to get around this is to arrange for the car to be inspected at the OPC at a cost of approx. £100.00 to make sure that it hidden ID no's all match up!. Match what ? the removed VIN that I had in My Hand!!!!
This all seems a bit stupid, and I will conceed that in certain circumstances this proceedure is necessary, but surely not when you have the old sticker, evidence the car was refused a warranty claim and you have the car parked outside with shiny new paint around the B pillar.
I must also add that VIN costs about £85.00 in addition the £100 inspection fee. While I'm in a ranting mood I must also say that parts guy could have not been more un-helpfull if he had tried, his attitude has was appauling.
If I am forced into this inspection, it will certainly not be with OPC Newcastle.Whatever happened to customer service??
The door striker plate was an issue on some of the early 996s. It is just movement between the plate and the body, and is usually cosmetic. On later cars they put a plastic film under the plate, which stopped it happening. Under the car they suffer from rusty heat shields, and occasionally brake pipes, but other than that body rust is very rare. You are probably right that it was as a result of a cheap repair.
richardjjs1
New member
Good luck keep us informed
Well remembered Mike - I had forgotten about that one. It was recall campaign W103, and should be stamped in the book if it was done.
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