pretzel
New member
Buddy, I am only too happy to name and recommend the OPC - it is the Porsche Centre in Cardiff. They have always been very good in my experience. In the past they have also done their best to locate and isolate a creaking sound in the hatch area, continuing their investigations well after the original warranty expired and I had chosen not to renew it. Even now a year or so on from the original diagnosis they have enquired if it is still sorted (I still get the noise occasionally) and have offered to take another look, free of charge. I did once use a local independent for a minor service at 20K miles and when the OPC knew of this they asked that before I used the indy again that they have the opportunity to offer a competitive quote for the same work. Since that offer I have always returned to the OPC. Their competitive pricing has never matched the indy but has been close enough to keep me going back. I think their approach to customer service is exemplary and can only surmise that it is because they want to maintain customer loyalty, and potentially repeat car sales. It works for me. Pete B.