Spring WOTY 18th April, 2020
- Thread starter greg_harm
- Start date
[font="arial, helvetica, sans-serif"]Sorry for the delay in posting or getting back to everyone, rest assured we do have this in hand, despite our increasing workload. [/font]
[font="arial, helvetica, sans-serif"]As you know, the Solberge Hotel initially insisted on a £50.00 non- returnable deposit as clearly indicated on the Forum post. [/font]
[font="arial, helvetica, sans-serif"]However, despite this we can assure you all we have been working hard with them to find the best resolution for us all, regarding our postponed booking.[/font]
[font="arial, helvetica, sans-serif"]Obviously, the hotel would prefer we reschedule rather than cancel, but so far the dates they have given us simply aren't great, being mostly in November. Obviously this creates a whole new heap of problems, as we recognise some members will have their cars sorned or weather conditions could so easily be a factor during the later months. [/font]
[font="arial, helvetica, sans-serif"]If an amicable agreement cannot be reached I feel, realistically. the hotel should allow us to cancel at no cost to our members due to force majeure, we await their response. [/font]
[font="arial, helvetica, sans-serif"] As soon as we have an answer or a solution to this issue, we will of course be contacting everyone to discuss their options further, until then I hope you will bear with us just a little longer, while we work closely with the management of the hotel to find a resolution.[/font]
[font="arial, helvetica, sans-serif"].[/font]
[font="arial, helvetica, sans-serif"]As you know, the Solberge Hotel initially insisted on a £50.00 non- returnable deposit as clearly indicated on the Forum post. [/font]
[font="arial, helvetica, sans-serif"]However, despite this we can assure you all we have been working hard with them to find the best resolution for us all, regarding our postponed booking.[/font]
[font="arial, helvetica, sans-serif"]Obviously, the hotel would prefer we reschedule rather than cancel, but so far the dates they have given us simply aren't great, being mostly in November. Obviously this creates a whole new heap of problems, as we recognise some members will have their cars sorned or weather conditions could so easily be a factor during the later months. [/font]
[font="arial, helvetica, sans-serif"]If an amicable agreement cannot be reached I feel, realistically. the hotel should allow us to cancel at no cost to our members due to force majeure, we await their response. [/font]
[font="arial, helvetica, sans-serif"] As soon as we have an answer or a solution to this issue, we will of course be contacting everyone to discuss their options further, until then I hope you will bear with us just a little longer, while we work closely with the management of the hotel to find a resolution.[/font]
[font="arial, helvetica, sans-serif"].[/font]
kennyrobinson
New member
Top Bloke Greg & Top Bird Deb, thank you for all your effort in dealing with this matter
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