Which OPC? Please recommend!

[Rodney Naghar]

Phil,

They will always try and talk you into doing a more expensive service. When I first bought my car I paid for a major service (48k) then 1yr and 4k later I tried to book my car for an annual inspection at my local OPC (Staples Corner), to which they replied 'Sorry sir, we don't do annual inspections'! This time round at Chiswick (4k later) they also wanted me to do a minor service (around £320) but I asked them under what circumstances they would recommend an annual inspection.....he finally agreed that I did not really need a minor service.

However, as the name suggests, it is only an inspection, no work is actually carried out to the car. (ie no fluid changes or particle filters replaced)

 

[philippe]

Rodney

Thanks for that i have some things to ask them now and will see, if you just want the car checked out and want the stamp in the book then you pay around £110 if you have done not many miles in the year, but if you want your car to have fresh fluids like me on a Saturday night then you have to pay £320 instead of £110.

I will ask them what i get for the cost difference.

Thanks Phil

 

[Hasan]

Well I went to OPC Hatfield yesterday and the new premises look very plush indeed.

It felt like I was waiting in a very nice hotel lobby rather than a car dealership with complimentary drinks in ice coolers and industrial grade coffee machines.

Anyway....the service was very efficient and the problem turned out to be the MAF which was replaced under warranty and while I waited too.

So, a good first experience...

 

[Dapster]

I used to live in Essex and bought and serviced a couple of cars through OPC Colchester about whom I can not speak highly enough. Since moving to London I have used OPC East London (Bow) and while remaining reasonable professional, they just seem too busy to give the full "Porsche experience". There isn't much passion to be had there - so much so that when buying the 987 I went back to Colchester and undertook the deal from there (60 miles vs 5 miles).

If you want really passionate sports car converstations over coffee when you visit the dealer, buy a Caterham, Noble or a TVR. With Porsche shifting more and more cars to more and more footballers' wives and dodgy Z list celebs who don't give a monkey's about the car itself, it's inevitable that you will start to loose out on that intimacy.

 

[philippe]

Nicely put, and as you say there are opcs out there that do treat you as a person not a number, but i also agree from owning a Caterham that these people treat you and your car like there own.

From visiting my opc over the last year of owning my 911 i have found them intrested, and most people that come into the dealership that i have seen seam to be people who are very intrested in Porsche and not just want the imagie of driveing a Porsche at the same time you still get the odd D*ck Head who does not care about the car apart from it gives them a better imagie, but i don't want mine ruined by these people increasing which they are, sadly.

 

[juliany27]

All that I can add is that the staff at the OPC in Cambridge has always been more than helpful.

Perhaps best shown by the reception that was given to the Boxster Register and other owners who attended the event last Sunday.

They have already looked after my car after an accident [not my fault] and also serviced the car. No complaints.