I bought my 997.2 from Joel at RSJ 2 years ago and I found them to be very good however Joel did pull my pants down on my part-ex'd 997.1 and gave me £1000 less than we'd agreed to after his man had given it the once over, I had the same experience at Dove House in the 00's with a Part-Ex Boxster 986 to a 987 - just normal practice to get you there when finance numbers were all agreed and then shaft you for extra
After sales was pretty good though, had an issue with the balancing of my upgrading wheels and Joel paid for it no questions asked
Will look to go back to him next summer, just hoping he'll get some 991's!