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981 warranty issues/claims

mnk303

PCGB Member
Member
Hope this is an ok question to ask in this section, just wondering what people are experiencing with the new 981, from my research seems to be mainly electrical issues.
 
So far for me a software issue (which has happened to a handful of 981's according to Porsche) where the first service message and warning sound flagged up after just 600 miles which needed a complete software reprogram taking 90 mins.
 
Forgot to add for me psm light came up and went away after restart (twice in 1800 miles), booked to investigate, also wind noise from drivers window, think that's just window re calibration, will report back, from what I read around the world main issues seem electrics. Funny when I was younger I had mechanical problems with cars, now any car I have owned no matter the make usually suffered some electrical issue at some time. As an electronics engineer by trade I never see this in my trade and yet I work with technology far more complicated and advanced than cars. Maybe its the tough environment the cars suffer.
 
We originally had some issues with the parking brake, these were resolved at the second attempt with a software update. Otherwise no problems, it is a great car.
 
The electrical issues are not because the electronics are so complicated or indeed the environment in which they are used, its soley down to the quality control of the products on manufacture - like every other manufacturer Porsche buy in a lot of items and the deciding factor is price, as an electronics engineer you will be aware of the components used on main boards and the bronze/gold standards of individual components and the difference that makes to reliability and service life.
Any mass produced item is only as good as the weakest link, every manufacturer is trimming its costs and will replace/update a part if there is a cost benefit providing there is little evidence it affects the quality of the end product - however the salient point here is "evidence" - just like risk assessments - no historical evidence of increased risk means the score remains low - until that is an incident occurs.

As an engineer you design/build a quality item, however when mass production is involved the "engineer savings" strategies kick in - and you dont get a silk purse from a sows ear.
 
Strange I expected a lot more feedback as on two other forums PH and box.net the is quite a list, maybe its early days and people are not happy listing faults, however its useful to other members and provides a technical support for future issues.
 
Interesting point. There doesn't seem to be a significant number of new model owners on the PCGB forum. I've not been around enough years to get a feel for how long it takes for an abundance of owners of the new models to frequent the forum. It is equally quiet on the 991 register. I once asked an OPC salesman if some of them come on here to get an insight from an owners perspective. He said no because they predominantly deal with selling new cars and owners of new cars are seldom on here.

I wonder why that is. Are most of the cars being bought by affluent professionals who aren't at the same time Porsche enthusiasts? What is the lure of other forums vs the PCGB one?

And conversely, a salesman at a different OPC was telling me about the demand for Spyders and Cayman R's on the PH forum, so the OPC guys are real people and do choose where to go online.
 
You have hit the nail on the head, if you look on Planet 9 you will see a vast amount of information about 981 Boxster and Cayman, mainly from US enthusiasts. I have given up posting on PCGB about my new one due to lack of interest and the continual banter that if its not a 911, it's not a proper Porsche. There are very few of us Cayman owners who contribute to the forum anyway as Buddy has found.[&o]
 

Yes, some interesting and relevant observations and comments 6.

Perhaps the Club Board needs to address these points, in particular why, perhaps, the forum doesn't appear to have the universal appeal of forums such as PH.

Also, I thought that the PCs were looking into offering a year's PCGB membership with every new car sold to try to encourage long-term membership from enthusiasts and non-enthusiasts alike.

Jeff
 
ORIGINAL: Motorhead


Yes, some interesting and relevant observations and comments 6.

Perhaps the Club Board needs to address these points, in particular why, perhaps, the forum doesn't appear to have the universal appeal of forums such as PH.

Also, I thought that the PCs were looking into offering a year's PCGB membership with every new car sold to try to encourage long-term membership from enthusiasts and non-enthusiasts alike.

Jeff
I have to agree with you all, seems a bit biased towards 911 owners and that's from a man who has had 7 and now prefers his 981. I suppose to be fair we need to make these remarks or the board won't see our stance......mnd you you would have to be blind and dumb to not see what we are saying .

There is some excellent threads on the issues 997's had but very little on the Boxters especially the late ones.
 
Martin,
I have just taken delivery of a 981 Cayman S and would like to ask about a few electrical things with you, since they are part of the new 981 design. As you say there does not appear to be any common interest in this, would you PM or email me so we can discuss further.
Chris
 
Sorry but I really disagree. PH is totally 911centric, and I'll go further and say it's totally GT3 centric these days. I've been posting there for many years. Not only that but unless your facts are 100% correct and your spelling/grammar faultless, you are very likely to enter into a slanging match or correcting all your typos. You certainly won't see that here. It's much more professional here.

One of the reasons why they get so much debate going is because their forum isn't split into the different models like PCGB is. So that lends PCGB to being more of a 'my x isn't working, how do I fix it.' Type questions - Which usually get answered much more professionaly than on PH.

However, if you want gossip and debate, PH is certainly the place to go. It gets much more volume.

Horses for courses, each has its own benefits, but I wouldn't say PCGB is anymore 911 biased than PH.
 
ORIGINAL: chrisH

Martin,
I have just taken delivery of a 981 Cayman S and would like to ask about a few electrical things with you, since they are part of the new 981 design. As you say there does not appear to be any common interest in this, would you PM or email me so we can discuss further.
Chris
Done chris.

One for list is there are few firmware bugs in the PCM which are a pain but don't stop the enjoyment.
 
Ps in reply to Rod, I really think PH is far more representative of various Porsche models and spread out, but guess this is due to a wider audience. It's all a matter of opinion. So far the Boxster people here not content, but we need far more replies to make that a firm statement.

I do agree however that this forum is a bit more polished :)
 

ORIGINAL: Motorhead

Also, I thought that the PCs were looking into offering a year's PCGB membership with every new car sold to try to encourage long-term membership from enthusiasts and non-enthusiasts alike.
Been done before Jeff and I think it just turns out to be an administrative pain in the you know where as the vast majority take the free one year membership, simply because it is free, and then don't renew after a year is up.

On the other point raised about this particular forum I think if you look closely at this page
http://www.porscheclubgbforum.com/
you will see it is very much a 944 centric forum![;)]

Maybe the Boxster forum needs a warranty specific thread, a la 997?
http://www.porscheclubgbforum.com/tm.asp?m=396928
 


[/quote]


Maybe the Boxster forum needs a warranty specific thread, a la 997?
http://www.porscheclubgbforum.com/tm.asp?m=396928

[/quote]
Good point , maybe also people are nervous about listing warranty issues in case its blights the car...doubtful as we all have had them. But happy if people pm me to list them , thing Gary did this on the 997 at one time.

It's a really helpful way to assist others with known cures or reasons, and often assists the network even though they have other routes they don't always respond as efficiently.

Suppose this is really over to the Administrators or mods to set up or start off ?
 
I am only active on this forum. Partly because (from what i've seen through reading threads that come up on Google from PH) there is a lot of confrontational banter which takes time to sift through for the nuggets of information on a thread and I don't want to engage in the confrontational stuff either. The other reason is I spend enough time on hear and don't want to get subsumed in multiple forums[:)]

Just a thought. Maybe there should be a 981 register and bring Boxster & Cayman together for the new model. Try something new. The issues and experiences and enjoyment will be very similar. Otherwise the contribution will be diluted across the registers.
 
ORIGINAL: flat6

Just a thought. Maybe there should be a 981 register and bring Boxster & Cayman together for the new model. Try something new. The issues and experiences and enjoyment will be very similar. Otherwise the contribution will be diluted across the registers.

Been suggested on many previous occasions but thankfully never happened ..... they were calls for a 987, 987.2 and even a Boxster Spyder sub-forum.

A Boxster is a Boxster and a Cayman is a Cayman.

Just don't get me started on why there are so many 911 forums.
 

ORIGINAL: tscaptain

ORIGINAL: Nick_USA

Just don't get me started on why there are so many 911 forums.
Indeed, "Air" or "Water" should suffice, no?[;)]

Aren't they all cooled by air ...... just some have the assistance of a 'kettle' [:D]
 

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