981 warranty issues/claims

[chrisH]

I am visiting the factory next week and will seek further clarification on this, it was explained to me that this is a whole new electrical system design, part of which includes shutting down unnecessary loads when not required. On the other hand the battery has a much larger starting current capability for the start stop functionality so the theory is it won't need charging so often. Hence after many weeks standing your car started fine without any charging, whatever efforts you thought you had made to keep it topped up.[]

 

[mnk303]

Something strange here because when my car is on CTEK charge I can see the charger is in a state of trickle charge, if the charging point was open circuit as suggested after 5-6min the CTEK displays a flashing led, mine never does suggesting that a current is being drawn.as stated I will put a current meter in series and report within a week.

 

[chrisH]

The Cayman (981) Driver's Manual page 207 states:
"The power supply is interrupted after 30 mins to protect the vehicle battery. If the load is to be switched on again, the igniton must be switched on once." It goes on to say on page 215 you connect a battery charger via the terminals in the luggage compartment, as I've detailed before.
Suggest you check your Boxster manual first to see if it states the same before trying to prove you charger is working after 30 mins via a socket.
Chris

 

[mnk303]

Just asked my son to pop out and look certainly Ctek still showing charging on trickle. Been sat there for 13 days . Guess different models or build dates and version may have different functionalities. Will check someone else in my roads 981 to see what his does as well as only a few weeks old. I am visiting local OPR Wednesday will have a good nose about and report back. Hopefully be helpful to the other users on here. Have to add not first tine I have seen one thing in the manual and another in reality. IE pcm memory is very different in recalling last destination. Suppose this is why this thread is very important to find what issues 981 owners are discovering.

 

[gouldian]

I have been through the handbook and cannot find any reference to the matter in hand solely issues around the battery itself. This may be because my car was built around June last year and your car Chris is a different model and later build. Notwithstanding this I was phoned as promised by my local OPC this afternoon and will be booking the car in next week to have the cubby box outlet made permanent live to take the accumulator which invloves a computer setting change and a rewire taking about two hours and is FOC. This will then sort my problem which to many may be insignificant in the grand scheme of things, but I don't want to faff around with bonnet/wires/clips etc. in a fairly confined space, and this solution does allow me to maintain battery condition when out of use for a while particularly over winter. As my battery lasted 12 years in the 986 I must have been doing something right!

 

[mnk303]

Update

1) Dealer found one of the break sensors was causing the issue with the PSM warning lighting coming on sometimes; apparently a technical bulletin has been sent out this week to Porsche dealers
2) New windows seal on roof driver side , again apparently not seen locally but good stock levels in reading of the parts so "that's says something"
3) There was also some minor recalls on floor drain plugs (done when your car next goes in)
4) Battery charging is fine by my footwell socket confirmed

I end by still asking the admin please if we can have a correct listing for this topic (ie: 981 Boxster and Cayman Warranty issues) as very improtant and wont be easy for others to find in time.

I hope my reporting backs is helpful to others

 

[gouldian]

Martin - As posted previously I was taking car into OPC this week for cubby box outlet to be made live, however due to commitments had to postpone until next Thursday. Clearly I do not want work carried out that is not necessary and I take it that your OPC have confirmed that this one footwell outlet alone does not shut down after 30 minutes and can be used for battery charging/monitoring?

 

[mnk303]

ORIGINAL: gouldian

Martin - As posted previously I was taking car into OPC this week for cubby box outlet to be made live, however due to commitments had to postpone until next Thursday. Clearly I do not want work carried out that is not necessary and I take it that your OPC have confirmed that this one footwell outlet alone does not shut down after 30 minutes and can be used for battery charging/monitoring?

I called two dealers and one I visited (mainly to answer your questions I hope) and all said on the "Boxster its the footwell socket and as I previsously stated mine done does not shut down after 30 mins. Hope this helps. I dont know about the Cayman though, it may be different

 

[dereksharpuk]

I think my Porsche charger works ok with my 981 Boxster. I plugged it in to the cubby and it started to charge ok. I went back after an hour or so and it still was charging. I unplugged the charger to check what the indications were if the aux socket was disconnected and got a flashing LED. Plugging it in again reverted to normal charge.

I don't think my aux socket is subject to a 30 min time

 

[Motorhead]

From memory, Derek, your Boxster's a very recent acquisition and I can't believe that the electrical set-up on ChrisH's newly-acquired Cayman will be different.

Unfortunately, I'm not aware that there are other 981 Cayman posters here to confirm his observations. All very strange.

Jeff

 

[dereksharpuk]

Strange, as my charger seems to work perfectly in the aux socket in the cubby

 

[chrisH]

Gents,
I visited the factory last week and whilst in the customer handover area I found several cars including a Cayman plugged into CTEK type Porsche chargers and all showing a charging condition. I made contact with one of their customer reps., who didn't believe me until I showed him the Cayman Driver's Manual page where it refers to the 30 min. power off and he has passed my question on to their Tech. Dept.
Keep you posted.
My car has performed faultlessly over the 2000 ml + trip, so now run in more or less. It certainly feels very different to my 981.2
Chris

 

[mnk303]

ORIGINAL: chrisH

Gents,
I visited the factory last week and whilst in the customer handover area I found several cars including a Cayman plugged into CTEK type Porsche chargers and all showing a charging condition. I made contact with one of their customer reps., who didn't believe me until I showed him the Cayman Driver's Manual page where it refers to the 30 min. power off and he has passed my question on to their Tech. Dept.
Keep you posted.
My car has performed faultlessly over the 2000 ml + trip, so now run in more or less. It certainly feels very different to my 981.2
Chris

very jealous of your visit, glad you managed to discover the answer to your question, look forward to meeting up

 

[chrisH]

ORIGINAL: chrisH

Gents,
I visited the factory last week and whilst in the customer handover area I found several cars including a Cayman plugged into CTEK type Porsche chargers and all showing a charging condition. I made contact with one of their customer reps., who didn't believe me until I showed him the Cayman Driver's Manual page where it refers to the 30 min. power off and he has passed my question on to their Tech. Dept.
Keep you posted.
My car has performed faultlessly over the 2000 ml + trip, so now run in more or less. It certainly feels very different to my 981.2
Chris

That should read 987.2, of course.

 

[chrisH]

ORIGINAL: mnk303

ORIGINAL: chrisH

Gents,
I visited the factory last week and whilst in the customer handover area I found several cars including a Cayman plugged into CTEK type Porsche chargers and all showing a charging condition. I made contact with one of their customer reps., who didn't believe me until I showed him the Cayman Driver's Manual page where it refers to the 30 min. power off and he has passed my question on to their Tech. Dept.
Keep you posted.
My car has performed faultlessly over the 2000 ml + trip, so now run in more or less. It certainly feels very different to my 981.2
Chris

very jealous of your visit, glad you managed to discover the answer to your question, look forward to meeting up

Martin,
They haven't solved anything yet, just agreed to pass it on to someone who may be able to help. Al least I have the point of contact.
I can't believe any dealer would be prepared to rewire the sockets at the request of a customer as this would change the cars configuration and invalidate the warranty.
Chris

 

[gouldian]

Chris - Reading tech are getting back to me having given them my chassis number to confirm or otherwise the facts re continuous socket(s) Had a great weekend at the Cotswold St. George Rally. Motor went like dream. Hopefully this issue will be resolved this week as I find it nothing short of incredible that there is such inconsistency in knowledge at Porsche. I certainly do not want any work undertaken that is unnecessary.

 

[dereksharpuk]

Here is the definitive answer to trickle charging from the cubby socket.

If you plug an iPod or phone in with the ignition off, it will not charge.

If you plug a charger in after 10 mins + of the ignition going off, it will not charge.

BUT

if you plug the charger in with the ignition on (then turn off the ignition) it will stay operational! You actually can still plug in the charger up to 10 minutes after the ignition is off and it still will cycle.

Clever or not?

 

[mnk303]

ORIGINAL: dereksharpuk

Here is the definitive answer to trickle charging from the cubby socket.

If you plug an iPod or phone in with the ignition off, it will not charge.

If you plug a charger in after 10 mins + of the ignition going off, it will not charge.

BUT

if you plug the charger in with the ignition on (then turn off the ignition) it will stay operational! You actually can still plug in the charger up to 10 minutes after the ignition is off and it still will cycle.

Clever or not?

Logical Thanks Derek, it current senses, quite smart, always amazes me, Porsche are so up there at times and yet they hide it, for example DAB, really slow off the mark. Hell who cares, suns out roof down and the exhaust sounds good, now wish I was 20 years younger !!!

 

[chrisH]

ORIGINAL: dereksharpuk

Here is the definitive answer to trickle charging from the cubby socket.

If you plug an iPod or phone in with the ignition off, it will not charge.

If you plug a charger in after 10 mins + of the ignition going off, it will not charge.

BUT

if you plug the charger in with the ignition on (then turn off the ignition) it will stay operational! You actually can still plug in the charger up to 10 minutes after the ignition is off and it still will cycle.

Clever or not?

Derek,

Did you experience this issue with your 981 Boxster and obtain this answer from your OPC or does your Boxster manual state within 10 mins, you can plug in a load or charger?
I ask because my OPC is checking other 991 and 981s and my 981 Cayman Driver Manual appears to be the only source which mentions after 30 mins power off.

Chris

 

[Brian Halling]

I bought a Porsche charger for my 986, used it on my 987 and subsequently on my 981 (June 2012). It has worked fine on all of them.

The charger has lights indicating a partly and fully charged battery, so I know it works on the 981 via the central cubby socket because the lights keep alternating as the battery runs down and is automatically topped up. Furthermore, both my 986 and 987 batteries would go flat within two or three weeks without use, but my 981 on trickle has lasted over 8 weeks during winter without the slightest sign of a weak battery when finally started from cold. My OPC tells me that there are setup options which change the socket functionality - I guess they got it right for me.