NEW WARRANTY

[DSM]

The following issue has been raised on a new thread in PH. What does one get for £1350?? have a Cayman S Jan 2007 with just on 15k on the clock with full OPC service history from new and the exstended warranty taken out in Jan 2009. The car has been suffering from a slight water leak from the n/s/f of the car. OPC have said the cause is a hose comming from the rad on the n/s and would you believe it that hoses are not covered by the new warranty. So a nice bill of £300 is on it's way to me Bloody Anoying or what.

 

[john.newland]

Has anyone other than an OPC used anything other than approved air to maintain pressure in the tyres?[] (Copied from a thread relating to warranty claims on the 4 year warranty on new Porsches in the US, on Rennlist) Spoke to someone in an OPC service department who was of the opinion that if I put Castrol SRF brake fluid in instead of the approved product the SRF was better than OEM so wouldn't present a problem to him. Similarly if I were to fit an ipod/bluetooth adapter or PPF then the most that would be affected regarding warranty cover would be items directly relating to the non-OEM items. That seems reasonable to me; but if it's dependant on an insurance assessor or their underwriters then experience says that they will use any means at their disposal to avoid paying out. As far as the insurance co. is concerned not paying out is good business sense.

 

[spyderman]

Thus far, my personal experience of actual claim under warranty is good - my faulty fuel pump was replaced without question by OPC Silverstone. But every time I read posts likes these, my opinion of Porsche changes. And my response to the question "how do you like your Boxster" moves one step closer to "love the car, but I wouldn't recommend owning one".

 

[DSM]

ORIGINAL: john.newland Spoke to someone in an OPC service department who was of the opinion that if I put Castrol SRF brake fluid in instead of the approved product the SRF was better than OEM so wouldn't present a problem to him.

I'll bet that he wouldn't put that in writing.

 

[DSM]

ORIGINAL: spyderman Thus far, my personal experience of actual claim under warranty is good - my faulty fuel pump was replaced without question by OPC Silverstone. But every time I read posts likes these, my opinion of Porsche changes. And my response to the question "how do you like your Boxster" moves one step closer to "love the car, but I wouldn't recommend owning one".

My feelings exactly. My first Porsche may well be my last..........................

 

[Rotorhead]

Yes. If you don't like the warranty don't buy it - it's entirely optional; as is Porsche ownership. But don't present opinion as fact.

 

[DSM]

ORIGINAL: oliver Yes. If you don't like the warranty don't buy it - it's entirely optional; as is Porsche ownership. But don't present opinion as fact.

Hardly much of a statement but mostly true all the same. Except for the bit about presenting opinion as fact. Most of what I have said is absolutely factual. Sadly. Of course the extended warranty, as with all other makes, is optional. More of an imperative with Porsche's relatively less than bright reputation for reliability in recent years, unfortunately, which is, in my opinion, why they make it so difficult to fulfil its terms. They clearly don't have much confidence in their product any more.

 

[garyw]

Sadly, I have seen no facts as yet.[&:] Plenty of concerns and opinions including copies of emails but no hard facts or proof. This finger pointing is doing no one any good, so lets stop it. I have said that we hope to ask some questions but these things do take time. This is only a car club and not the Citizens advice. Some seem to be going around in circles chasing their own tail.. Yes there are some issues with a free to opt in or out warranty, however many of us are enjoying our cars and hopefully more so over the forthcoming summer months. garyw