Menu toggle

RECALL OFFER FROM PORSCHE BYFLEET

Martin,
Your story is indeed a terrible endictement of Porsche in 2009 and I feel for your predicament, but that doesn't help.
You should direct the OPC to this thread and invite them explain to all the interested parties who post and view this forum,
  • the course of events,
  • their findings
  • their proposed solution to right the wrongs to date, (financial settlement v goodwill)
Do OPC's not realise that a few members of these Forums may potentially find themselves in their showrooms in the future considering Service, Parts and Sales.
 
Martin,
I'm very sorry to hear about the hassle you've had with this recall - and of course the money you'll have to shell out to just return the car to how it was before.

If it was me I would let David Kneen at Porsche Byfleet know what's happened. I realise you didn't take the car to his dealership to have the work carried out, but his free campaign on this forum must have generated a certain amount of income at his OPC (all recall work paid for in full by Porsche AG), so I'd like to feel he will be interested to hear how you have been treated by another OPC as a result of his generous offer and perhaps he might be able to pull some strings for you at Porsche GB to find a resolution on this.

Best of luck,
Rich
 
Simon/Rich - good ideas on both counts. I will do both. Picked the car up last Saturday. It was in a terrible state! Filthy dirty, oil of some kind spilt on the bonnet/front bumper (don't panic, it wasn't brake fluid!). It had obviously been stored outside. A suited member of staff came over to me, didn't introduce himself but said "there you go" and handed me the keys. When I said I wanted to check the car over before I left, he said "go for it". He didn't even bother to leave the showroom and come outside to check the car with me! I was so disgusted I drove off!

For anybody who is interested, the OPC in question is HATFIELD.

Martin
 
Customer focused OPC. That's what I like to see.

They'll be out of business in no time. Spread the word.

They maybe thought you were a tractor driver that would never buy a kettle.

They were probably right. Is the ABS fixed?
 
ORIGINAL: sapex666

Simon/Rich - good ideas on both counts. I will do both. Picked the car up last Saturday. It was in a terrible state! Filthy dirty, oil of some kind spilt on the bonnet/front bumper (don't panic, it wasn't brake fluid!). It had obviously been stored outside. A suited member of staff came over to me, didn't introduce himself but said "there you go" and handed me the keys. When I said I wanted to check the car over before I left, he said "go for it". He didn't even bother to leave the showroom and come outside to check the car with me! I was so disgusted I drove off!

For anybody who is interested, the OPC in question is HATFIELD.

Martin
Click to expand...
Martin,
So sorry that you had to experience the 2009 OPC Customer Service Levels. At least we are all prepared to the possible outcome should we consider or entrust our cars to the OPC network.
Lessons learned !

Simon
 
Martin, that is a shocking story! As you know they are local to me, never fear, my car will only visit them, whilst it sits in the car park as I head to the parts counter. Based on this experience I would not use them! I've no doubt Jaz will sort you out, albeit you will have to dip into your own pocket.
 
Charles, it's not fixed yet. Have spoken to Steve at Jaz and as soon as a secondhand pump is sourced it will be booked in to be sorted.

Hey, who needs ABS anyway! Comes under the same category as a rear view mirror. Who cares what's behind you?! [;)]
 
Remember the 64RS is there to be used as a driver aid and not just an emergency feature .. it is set differently than the C2/4 to be much more sensitive ......
 
Where did that come from Des? Talking to a friend who racesin the Carerra Cup, he says they never use the ABS, cant even remember if its still fitted on the modern cars? I dont think there are many (any) race cars that actively use ABS, certainly not in the dry.
 
Correct, ABS not on modern Cups Hugh...........the 'old' Cups like mine have got it, and the drivers at the time frowned upon it until they realised how good it actually is!!

It rarely kicks in on mine even under heavy trail braking, although the story in the wet is quite different........Like it failed at Spa and sliding along the end of the Kemmel at >220 klicks was entertaining to say the least......surprising how well it turned in when I took my foot off the brake!!![:-]

It is switchable if the braking area is bumpy and can be turned off........Des never drives hard enough to use it.......[;)]
 
Melv, if it was that good, why did they take it off the modern cars? Something is missing from the story in my mind. Agree,I'm sure I'll be thankfull of it in the wet, not sure a decent drvier would though.
 
ORIGINAL: h_____

Melv, if it was that good, why did they take it off the modern cars? Something is missing from the story in my mind. Agree,I'm sure I'll be thankfull of it in the wet, not sure a decent drvier would though.
Click to expand...

Can't answer that -I assume to bring driver skill into the equation? Partic when tis now an even better system PORSCHE ABS 6 or 7 ? -I've lost track (pun not intended....)

I'll ask on PH, always good for a laugh....[:D]
 
From Steve Rance:

Q:Why Do Contemporary Cup cars not have ABS?

A:To bridge the gap further between the Cup race car and the road cars. The 997 feels more like a full on GT car than the 996 and having an adjustable brake bias allows the driver to trim the braking bias to suite the grip levels of both the circuit and tyres as they work through their life cycle.
 
Hugh .... you not had the N-GT on track yet, when you have post here .... and tell me about the ABS Grasshopper, the Cup Car drivers swear by it .... may not have the grunt down the straight but braking is the total art ... you will learn .... and as Melv says I am not fast, never pretended to be, but you can still have fun outbreaking a GT3 thru the curves ...... until you track it, you don't know what a N-GT is all about .... I look forward to your first on track post with glee ...[;)]
 
The point about brake bias makes sense, esp for an endurance car, less so for the cup car (Which was a sprint car I guess). Still suprised that they took it of the GT cars if it is so good. I guess in a single make series it doesnt matter, but in the GT class you need to be competitive with everything else. In GT, you dont see cars with ABS, cant see how it can be faster? Maybe its all down to the need of brake bias then.

Minty still needs to have a few things sorted out prior to track outing, but still aim to have something planned prior to the end of the year. I dont believe for a minute that I'll be troubling the ABS on track, unless its wet, in which case it will be ham fistedness that is causing it to trigger.
 
Hugh look forwrad to seeing Minty out ...... let me know when you are doing your first Track Day .... at least it will now be in expert hands ....
 
You must log in or register to reply here.

Posts made and opinions expressed are those of the individual forum members

Use of the Forum is subject to the Terms and Conditions

Disclaimer

The opinions expressed on this site are not necessarily those of the Club, who shall have no liability in respect of them or the accuracy of the content. The Club assumes no responsibility for any effects arising from errors or omissions.

Porsche Club Great Britain gives no warranties, guarantees or assurances and makes no representations or recommendations regarding any goods or services advertised on this site. It is the responsibility of visitors to satisfy themselves that goods and/or services supplied by any advertiser are bona fide and in no instance can the Porsche Club Great Britain be held responsible.

When responding to advertisements please ensure that you satisfy yourself of any applicable call charges on numbers not prefixed by usual "landline" STD Codes. Information can be obtained from the operator or the white pages. Before giving out ANY information regarding cars, or any other items for sale, please satisfy yourself that any potential purchaser is bona fide.

Directors of the Board of Porsche Club GB, Club Office Staff, Register Secretaries and Regional Organisers are often requested by Club members to provide information on matters connected with their cars and other matters referred to in the Club Rules. Such information, advice and assistance provided by such persons is given in good faith and is based on the personal experience and knowledge of the individual concerned.

Neither Porsche Club GB, nor any of the aforementioned, shall be under any liability in respect of any such information, advice or assistance given to members. Members are advised to consult qualified specialists for information, advice and assistance on matters connected with their cars at all times.

Porsche
Lockton
Pirelli
Officially approved
Oracle Finance
WEX Esso
Collecting Cars
Archant Dialogue
Back
Top