992 New Model Ownership Woes

[LRR_uk]

Following the above Friday update.

Parked car on driveway about 17:40 Friday evening. Went out to car on Saturday evening to a non responsive car.

Followed 'Emergency unlocking' procedure in the Good to know app (which as mentioned on here is STILL wrong!). As I don't have any jumper cables I called 'Porsche Assistance'...90 minutes later an AA patrol man arrived.

The conversation went something like;

"Have you driven the car recently?"

"I know the dealership did over a hundred miles in it in the last 2 days"

"Oh, in that case there must be something wrong with it! I can boost the battery for you, other than that I can get it towed to the dealership on Monday"

I decided to go with the boost option.

FYI Because the emergency door release only opens drivers door, an 'end of shift' AA patrol men has to lean in the drivers side of your pride and joy in their greasy overalls and place their greasy battery boaster on the carpet of your passenger footwell to open the bonnet release! (I'd lost any interest in being precious now)

Left car running on driveway for 30 minutes then went for an hours drive to charge the battery for Sunday breakfast meet and drive. Received two phone calls from Porsche Connect to say the car is reporting its being stolen (I wish!).

Sunday, while driving to meet I noticed the drivers one click window switch has stopped functioning. Then, after a great R23 breakfast drive (thank you Christine and Martin) I went to pop the rear engine 'cover' only to find that was also dead!

After some advise from fellow members I will be speaking with the Dealer Principle in the morning.

Lee.

 

[MBB]

Lee,

Sorry to hear and you have described exactly what happened to me over the Christmas break. Left the car which is my DD for 4 days, to discover a completely flat battery and Vodafone ringing to report stolen. Porsche Assist arrived after an hour to jump start it and suggested we take the car for a 30min drive. Same thing again two days later with the windows dropping of their own accord to leave the interior exposed to a biblical rain shower!! Not impressed and called Guildford OPC to rectify. Two weeks later they diagnosed the problem, having replaced the PVTS and raising technical tickets with Germany, it appears to have been a faulty relay, drawing 10x the current it should do from the battery. Whilst it was with them they also attempted to cure various rattles and squeaks and replace both door puddle lights which had dropped off - not the quality I expected for a car north of £100K!! Battery issues seem to have been cured but unfortunately the rattles have returned....

Interested to hear how you get on but this is a known issue with Porsche Technical.

Mark

 

[LRR_uk]

Thank you Mark. I did wonder how much better the OEM puddle lights were compared to the £16 off eBay (very quick fit https://www.youtube.com/watch?v=cIgbprgp9tE) ... Although if the bonnet was to blow off my clown car they'd probably blame the puddle lights.

After my three snotty emails over the weekend to the OPC I went in Monday morning and actually took the dealer principle out for a twenty minute drive who could clearly hear the offending rattle at different speeds on different surfaces. He asked me to leave the car with him to give his team two days to trackdown and fix the rattle and if I authorise then he will drive my car home on Tuesday evening and back again on Wednesday morning to give him the chance to confirm the problem has been resolved.

I agreed to this and left in a 'Cayman T'.

Incidently, not sure if others have mentioned it previously... The Porsche Tracker/Connect app allows you to set 'Location Alarms'. If you set one for your dealership you get a notification everytime they test drive your car (both entering and leaving the zone)! Although not foolproof since it triggers when you drive past the dealership too. I've had numerous alerts in the last two days (up to 8 PM last night) so they appear to be actively working on it (or going to McDonalds).

Will keep you updated.

Lee.

 

[LRR_uk]

Another update.

Following yet another visit to the dealership this time to investigate/reset an engine warning message, we have come to an agreement to return and replace my 992.

I have now spec'd a new car ( http://www.porsche-code.com/PLNJJTN8) for delivery in two months.

After 10 months with my current car's spec I've;

Changed from Guards Red to Aventurine Green

Replaced Sport-Tex seats with Leather

Removed the 'Night View Assist' camera - as great as the technology is (feeling like an AC130 gunner), having the display restricted to the small screen to the right of the rev counter limits its usefulness and it also regularly blinds innocent pedestrians on the pavement at night.

Added Front Axle Lift, Black headlight surround and 'Exclusive Design' taillights.

As fantastic as my 992 has been I look forward starting a fresh start where first year teething troubles should now have been resolved.

I cant wait for May to roll around.

Lee.

 

[Dylan1]

That looks a beautiful car Lee

given the comprehensive ( in my view) spec ,I wonder why RWS didn’t make the cut? ive heard rave reviews

enjoy the anticipation!! dylan

 

[Lancerlot]

That's a really cool colour and nice spec. Congratulations on your patience and perseverance too! [] By now, I think I might have started looking at other manufacturers.

With some experience of 992 now (albeit of necessity, somewhat limited) do you have a particular situation requiring front axle lift or do you think it's advisable for general use?

It didn't seem to be all that necessary for most situations in 991.

Regards,

[font="comic sans ms,sans-serif"]Clive[/font]

 

[LRR_uk]

Hi Dylan, I've had to push my 'budget' with what I've got over the original car ("Yes dear, its almost a straight swap" []) , the RWS would be another 'one more thing' to increase the extras list cost, although I too have heard great things of it, I've never driven a car with RWS to miss it and IMHO the 992 drives fantastic without it anyway.

Hi Clive, although many people have said you don't need the 'Front Axel Lift', I have in the last 4000'ish miles with the car grounded the front out to various degrees on numerous occasions on car park ramps and almost daily on the slight camber joining the main road where I live;

I guess the PASM lowering is to blame for a lot of this so maybe removing the PASM would probably also fix the grounding [].

Cheers,

Lee.

 

[Peter_Bull]

I do hope you have better luck with the new 992. The spec sounds stunning!

I wonder where your original car will end up and who will be the unlucky owner! I doubt that the PC will do anything else to it now and all will be left to the next owner to sort out or return.

I understand your concern regarding the low front end. My driveway has a similar exit to your own and during the last service in January the technician at the Porsche Centre highlighted a few scores on the underneath of fuel tank that need sorting. Nothing serious at all tehy said. I declined the offer of sending it to the Porsche Approved body shop as no doubt that a few scratches would result in the fuel tank being removed and followed up with the usual hefty bill.

My neighbour has a 4 post lift and it will be touched up with the correct paint tomorrow.

 

[LRR_uk]

Thank you Peter,

Here's to friends with 4 post lifts

 

[findtom.com]

Great news on the new car. I would be interested to know why you changed the Sport-Tex? Just fancied a change or was it a disappointment?

Tom

 

[LRR_uk]

Hi Tom,

The Sport-Tex seats are great and feel really retro, but I had concerns over keeping them clean.

Almost all of my weekday driving is to/from the gym. In this thread https://www.porscheclubgb.com/forum/tm.aspx?m=1032785 we discussed seat covers and GTechniq Tri Clean. Although I originally purchased 'Tri Clean', using it everyday seemed excessive, so almost all week the car wears seat covers (I wash them once a week) to keep it clean and fresh (I'd be mortified it smelt like the gym);

I decided leather would be a better long term wear/hygiene solution.

Cheers,

Lee.

 

[Lancerlot]

Speaking to my PC today, they apparently have already bought back 3x customers' 992's due to irresolvable faults! [&:]

Regards,

[font="comic sans ms,sans-serif"]Clive [/font]

 

[findtom.com]

Thanks Lee. You had me worried for a while. Just got my car last weekend, very happy with the Sport-tex!

 

[val73]

Hi Lee, Hope the new 992 will arrive soon though the covid may have delayed it! Know the problems you have had and was there the day you collected your original 992 as I was doing the paperwork on my 992 4S and later in chats with you at meets and at the OPC.

Question for others: how do you tell by looking at the battery whether it is lead acid or lithium? From a post on another site it was suggested that all the 992 batteries have a label that suggest they are all lithium, even though some are lead acid. However it appears that some are and some are not with the lithium batteries specked for those with rear axle steering. My 4S, in GT silver, has rear wheel steering and front axle lift (and obviously FWD). I have to say it is a great car and the FWS really helps on powering out of bends and for parking to. The front axle lift is a boon as had no problems with surfaces before in two Panamera Turbos and last a Macan Turbo, high performance, exclusive package. If lithium then will get the CTek Lithium XS.

 

[findtom.com]

Hello, below is what a Lithium battery looks like in a 992. You should see a little blue LiFePO4 sticker on the battery.

[attachment=battery992 LiPo.jpg]

 

[val73]

Cheers, thanks. Had another look after I uploaded the post question and saw the blue sticker.

The other posts I had seen were obviously about the yellow one on the battery retaining strap.

Now to order the CTek Lithium XS as (a) for lithium batteries and (b) has a mode to overcome the under voltage protection and then reset.

Again thanks.

 

[LRR_uk]

Sorry NV,

Only just seen this. Yep, the "CTek Lithium XS" is required. I collected my 'old' car from the dealership morning the lockdown hit and was greeted a few days later with a completely dead car. Purchased from https://www.smarterchargers.co.uk/ who are still trading at the moment, I spoke to a very helpful man there.

Good luck!

Lee.

 

[Lancerlot]

They're a smidgeon cheaper here https://www.tayna.co.uk/battery-chargers/ctek/lithium-xs/?gclid=EAIaIQobChMIkc2b747_6AIVdoBQBh3UMQeBEAQYASABEgLL4_D_BwE

Regards,

[font="comic sans ms,sans-serif"]Clive[/font]

 

[Laurence71]

Mine has a Porsche AGM battery. Strange that they differ. The Manual does refer to both types so I assume it depends what’s on the shelf at the time it’s built?

 

[PBM]

Mine has a Porsche AGM battery. Strange that they differ. The Manual does refer to both types so I assume it depends what’s on the shelf at the time it’s built?

LiFEPo4 ......Cars with rear active steering ...and all cars in certain cold climate ( Scandinavia, Canada, Russia etc )

I believe is the have criteria