Broken camshaft
- Thread starter sam_0020
- Start date
khushy you are so cheap!!!
you think every one is like you that its all about money, this is the only forum i been and as i said before, if i knew that there are people here so chap like you, i would never have come here.
you are new here and not mature enough to understand that not everything is about money, trust me i have enough money to burn this car and nothing would affect me, but it seems like that would REALLY affect you!!!! i haven't bought the car cheap, i paid 45K cash for it and i bought it from a friend who was in need of money for his wife cancer, so stop giving stupid messages that i bought the car cheap! i could have bought the car from the dealer for the same price but i never knew that a 75k car which is just over 3 years could end up being like this as my other cars never had such problem.
Thanks again to tiskev and pavesi for understanding, unlike some people where money is the only issue!!!!
you think every one is like you that its all about money, this is the only forum i been and as i said before, if i knew that there are people here so chap like you, i would never have come here.
you are new here and not mature enough to understand that not everything is about money, trust me i have enough money to burn this car and nothing would affect me, but it seems like that would REALLY affect you!!!! i haven't bought the car cheap, i paid 45K cash for it and i bought it from a friend who was in need of money for his wife cancer, so stop giving stupid messages that i bought the car cheap! i could have bought the car from the dealer for the same price but i never knew that a 75k car which is just over 3 years could end up being like this as my other cars never had such problem.
Thanks again to tiskev and pavesi for understanding, unlike some people where money is the only issue!!!!
dereksharpuk
New member
I have a number of points to make.
1. 'Caveat emptor, "Let the buyer beware"' .
2. If you buy privately you have little recourse to complain.
3. Yes, it would be nice if Porsche supplied cars with a free 4 year warranty, though there is no such thing as a 'free lunch'. You pay one way or the other.
4. Lastly, and most importantly, please don't use this forum to slag Club members off; especially is you are not one!
1. 'Caveat emptor, "Let the buyer beware"' .
2. If you buy privately you have little recourse to complain.
3. Yes, it would be nice if Porsche supplied cars with a free 4 year warranty, though there is no such thing as a 'free lunch'. You pay one way or the other.
4. Lastly, and most importantly, please don't use this forum to slag Club members off; especially is you are not one!
I accept the fact that there is no such a thing as 'free lunch'
I went to dealer as soon as i got the car to extent the warranty and was happy to pay the £1400, but they said i need to have the car for more than 90 days, so i couldn't do anything!
I'm not trying to put any one off specially the members, even if i was the member i would have received the same attitude from members, would have not made any difference, but some members think this is all about the financial side where as my topic is the reliability if the brand.
I went to dealer as soon as i got the car to extent the warranty and was happy to pay the £1400, but they said i need to have the car for more than 90 days, so i couldn't do anything!
I'm not trying to put any one off specially the members, even if i was the member i would have received the same attitude from members, would have not made any difference, but some members think this is all about the financial side where as my topic is the reliability if the brand.
dereksharpuk
New member
Sam, yes I feel sorry for you. But sadly Porsche make the rules and until we stop buying Porsches, they will not rush to gain our custom. There is a lot I personally don't like, eg why does a 911 Cab cost twice us as much as a Boxster, yet only cost 10% more to build? Why do we only enjoy a 2yr warranty when the same car elsewhere gets a 4 yr one? Why do they depreciate so much? Why is the £2000 Porsche Sat Nav so bad that it does not recognise full post codes, yet a £100 Tom Tom does? Even the maps are years out of date.
However, it is a free country and we don't have to buy a Porsche!
Yes it is a free country & sadly this Forum allows people to slag off each other. I wish they did not.
Derek you are wrong - please see the extract from the Forum rules below.
3.1.1 Post insulting, threatening or defamatory material or material likely to cause undue
annoyance, provocation, upset or embarrassment to any reasonable person.
4.1 Do not be critical of other members' posts or start threads designed to be critical of
others.
If you are unhappy with another post or with the conduct of a member please use the "˜Report
Abuse' option.
I think that Sam has a fair point to raise here and that is about quality and durability of his Porsche. We need people like him on this forum who are not afraid to voice their honest opinion of what they find and the whole disapointment that goes with it.
What we don't need is to be insulting his or anyone elses opinion.
dereksharpuk
New member
Hi Peter, of course they are the Rules. I know that as well as you. When I said 'I wish they did not', I mean I wish people would not slag off others. Sadly, however, this forum does give people the means whereby they can insult others, despite that being contrary to our Rules. And the rules of common decency! However, we do have Moderators who can quickly erase any offending posts!
As for Porsche owners being able to comment on their car problems, yes.. great. We learn from that (& I suspect do Porsche). However, if owners expect expect something from Porsche that is not what they can legally or even morally expect, other members can comment, albeit very politely [
]Helen Goff
No.1 Poster
sorry i don't understand what your problem is..........Porsche have agreed to fix this for you even though you didn't buy the car from them nor did the car come with any warrenty. (something that i am sure you were well aware of when you bought the car & if you had come to us before you bought the car, we would have advised against) i am not sure there are many car dealers who would had any sympathy with you, and given up their time for you.
i have received a call from porsche and porsche Gb is not accepting any liability of the labour, porsche germany is paying 80% of parts!
My problem is if porsche germany has accepted the liability for the parts then they has accepted the fault was caused by the parts which shouldn't have gone wrong and cause this problem! this is the first cayenne turbo which they have faced with broken camshaft and they are shocked but they are willing to contribute towards labour.
i would have understood if they said that they pay nothing at all, they took 45 days to come up with this! how can they accept liability on parts only? this is strange?
I have to pay around 4k for the labour and i told them to order the parts, i had enough of this crap! and thank you all that understood my problem, where as some people did not get my problem.
My problem is if porsche germany has accepted the liability for the parts then they has accepted the fault was caused by the parts which shouldn't have gone wrong and cause this problem! this is the first cayenne turbo which they have faced with broken camshaft and they are shocked but they are willing to contribute towards labour.
i would have understood if they said that they pay nothing at all, they took 45 days to come up with this! how can they accept liability on parts only? this is strange?
I have to pay around 4k for the labour and i told them to order the parts, i had enough of this crap! and thank you all that understood my problem, where as some people did not get my problem.
I think everyone who has contributed to the thread understands the problem but has different opinions as to what Porsche Germany and Porsche GB should do about it. Some might say it's bad customer relations and others that it's good business sense. The forum is a place where you can air your views, discuss your problems and seek advice but ultimately none here have direct influence over the policies which affect Porsche decisions. Any amount of arguing or disagreement with others on here will not solve the problem at hand.
As it would appear the best you can get is the 80% off parts have you considered an independant Porsche specialist to provide the labour as this may well be somewhat cheaper than a Porsche main dealer?
If Cayenne camshafts were breaking all over the place then clearly Porsche would need to do something more extensive about fixing the problem and no doubt this would include labour charges too, especially as the Cayenne accounts for 50% of all Porsche sales worldwide. Your case would appear to be very much a one-off situation and for a car with no warranty probably as far as any manufacturer would go.
As it would appear the best you can get is the 80% off parts have you considered an independant Porsche specialist to provide the labour as this may well be somewhat cheaper than a Porsche main dealer?
If Cayenne camshafts were breaking all over the place then clearly Porsche would need to do something more extensive about fixing the problem and no doubt this would include labour charges too, especially as the Cayenne accounts for 50% of all Porsche sales worldwide. Your case would appear to be very much a one-off situation and for a car with no warranty probably as far as any manufacturer would go.
[
][][][][][] That really funny Alan! I expect that the owners of all those 986/7 & 996/7 owners with leaking RMS/IMS seals and exploding engines would enjoy reading that! These are problems worldwide yet Porsche still cannot accept it as a design fault nor come up with a fix!
Sadly the quality and durability of Porsche products has something to be desired.
Hey Ho.
I think probably the same is true of most products these days Peter. And while the IMS issues should probably have been addressed more extensively, rather than the odd goodwill gesture here and there, the number of cars affected probably fell below the threshold of concern in Stuttgart! If, say, 10% of their best seller suffered a broken camshaft I think even they might be moved to do something about it! Or maybe not - as you say Hey Ho!
There's another "interesting" warranty type thread just started on the 997 forum, for info.
There's another "interesting" warranty type thread just started on the 997 forum, for info.
edh
New member
or maybe not....
My sister in law has a 5year old, 70k VW Touran - bought s/h from VW in Derby a few years ago (so granted from within the dealer network, but with no warranty at the time of the incident)
A few months ago she heard a sudden "bang" then had oil dripping from the car. We took it to a local garage who stripped it down & found that the diff pin had backed out & smashed a hole in the gearbox casing! I took some pics & we went down to VW to see if we could get anything from them. To our surprise, they took one look at the pics & said "leave it to us, we'll sort it all out for you". They recovered the car, replaced the gearbox, Fitted a new clutch & front wheel bearings all FOC (£3300 bill paid for by VW GB I guess).
That's a tremendous example of a dealer / manufacturer dealing with a one off problem ( I know they have other gearbox issues, but this one isn't common). I see no reason why Porsche shouldn't behave in a similar way. Something has gone very wrong if a camshaft has snapped.
porsche can not give any reason on why the camshaft has broken!
They are going back on their words and they are just confused how this has happened coz the seized fuel pump could not have been the problem!!!
I have ordered the parts with them and they said my car should be ready within 2 weeks. For such a company with high reputation is really bad to not know how one of their product has gone wrong and what has caused it, if they cant give any reason then why aren't they fixing the car as a good will, but just pay 80% of parts, this is really funny and fishy!!!
I don't see how can vw provide such a service on a 70k touran and porsche can't provide such service on a car which costed twice!!!
They are going back on their words and they are just confused how this has happened coz the seized fuel pump could not have been the problem!!!
I have ordered the parts with them and they said my car should be ready within 2 weeks. For such a company with high reputation is really bad to not know how one of their product has gone wrong and what has caused it, if they cant give any reason then why aren't they fixing the car as a good will, but just pay 80% of parts, this is really funny and fishy!!!
I don't see how can vw provide such a service on a 70k touran and porsche can't provide such service on a car which costed twice!!!
This is the part of the camshaft which has broken from two sides!
It looks like that the cost would be higher now as the camshaft bits might have gone in the engine block!!!!! they have to remove the whole engine to see this, i'm going to add more pictures from the process, the mechanic does not know how this is done and how can a fuel pump causes this sort of damage!
Thank you khushy, it's very wise of use, but i think egypt suits you more as its CHEAP now
It looks like that the cost would be higher now as the camshaft bits might have gone in the engine block!!!!! they have to remove the whole engine to see this, i'm going to add more pictures from the process, the mechanic does not know how this is done and how can a fuel pump causes this sort of damage!
Thank you khushy, it's very wise of use, but i think egypt suits you more as its CHEAP now
Posts made and opinions expressed are those of the individual forum members
Use of the Forum is subject to the Terms and Conditions
