Broken camshaft
- Thread starter sam_0020
- Start date
(Tying to get this thread back on track)
A 4 year warranty applies to a new car bought in USA .....
"The warranty periods begin on the day of delivery to the customer. The following periods apply:
[*]4 year / 50,000 mls (80,000 km) warranty for all new vehicles whichever occurs first*;[*]2-year warranty for genuine Porsche parts, exchange parts and accessories, which are used or sold outside of warranty work. The warranty period for Porsche parts which are used in connection with warranty work ends contemporaneously with the warranty period for the purchased item which has become defective;[*]12-year long-life warranty against rust holes in the bodyshell. (please refer to the conditions in the Warranty and Maintenance handbook) Certified Pre-Owned Warranty is 2 years / 100,000 mls (160,000 km), once the vehicle is outside the original vehicle warranty period."
Reading this thread has been very interesting!
With a 3 piece camshaft my 13 year old daughter would have wondered what was wrong - so my question would be, when did it break?
Sam - I do hope you get your Porsche sorted and hopefully Porsche GB can maybe agree to fix the car in return for you purchasing the warranty (as you wanted to do), however I can understand you wont be buying another.
With a 3 piece camshaft my 13 year old daughter would have wondered what was wrong - so my question would be, when did it break?
Sam - I do hope you get your Porsche sorted and hopefully Porsche GB can maybe agree to fix the car in return for you purchasing the warranty (as you wanted to do), however I can understand you wont be buying another.
My predictions came true and the broken bits and pieces of the camshaft has gone in the engine and has damaged the cylinder wall!!! This is out of order!!!!!!!
As i expected the worst thing has happened and now they have to rebuild the entire engine and change the engine block, i have shown the pictures of the broken camshaft to experts and porsche specialist and they all call it camshaft failure, i.e metal failure
So what am i suppose to do with this problem, they accepted to pay 76% of the parts before, don't know what they are going to do now!!!!!
As i expected the worst thing has happened and now they have to rebuild the entire engine and change the engine block, i have shown the pictures of the broken camshaft to experts and porsche specialist and they all call it camshaft failure, i.e metal failure
So what am i suppose to do with this problem, they accepted to pay 76% of the parts before, don't know what they are going to do now!!!!!
i went down to the dealer and saw the engine, the engineer suggested to change the engine as it would take only 5 hours of labour to fit a new one and it costs 13k!
where as rebuilding the engine top so far would take 24 hours of labour and to change the engine block and rebuild the entire engine would take much longer time and they are not sure if they can guarantee the engine as they have to give two years guarantee for the engine and the engineer is not willing to do that as he would not be happy to rebuild the engine!!!
They are pushing it through customer service to cover some of the cost and its going to take a minimum of 7 days for germany to get back to them!
This is going to take forever and this is the last time i buy a porsche, outrageous!!!!
where as rebuilding the engine top so far would take 24 hours of labour and to change the engine block and rebuild the entire engine would take much longer time and they are not sure if they can guarantee the engine as they have to give two years guarantee for the engine and the engineer is not willing to do that as he would not be happy to rebuild the engine!!!
They are pushing it through customer service to cover some of the cost and its going to take a minimum of 7 days for germany to get back to them!
This is going to take forever and this is the last time i buy a porsche, outrageous!!!!
i have included pictures of the engine block and the fuel pump, still waiting for the porsche to make a decision as they see this case as one off and its putting their reputation on the line!!! so they are really concern now that this is just not a fuel pump faliure any more!
uknick
New member
I apologise if this is stating the obvious but, now the costs seem to be getting very high it might be worth getting some feedback on your legal rights.
If the dealer says this should not have happened, do you have a legal argument the original parts were not "fit for for purpose". Have you spoken to a legal expert on your rights in this case? Whilst Porsche could have an argument a 3 year old car with 54k miles on the clock is past its "expectation of life" point, a consumer rights lawyer may have a valid argument against this point of view.
However, I must admit whenever I hear the "fit for purpose" argument it tends to come from the original owner, I'm not sure if this law covers second hand goods.
I accept that nobody really wants to get lawyers involved but, if you know what your legal rights are it may help with presenting a persuasive argument with Porsche Germany.
porsche has recalled alot of cayenne turbo for their fuel pumps, and my car chassis is in that list, the car is finally ready today but now this has come up and they are wondering what to do looool coz there is a outstanding bill for 15k, this is stupid! for such a big brand like this to come up with a recall now, by the way my is not the only one with this problem, there has been 5 other cases taken to the same dealer this week! so this is becoming a common problem and thats why there is a recall on the fuel pump, so this comes to my conclusion , if the parts are fit for the purpose??!!
porsche has accepted the full liability on my car, since the cause of the damage was due to the recalled fuel pump, so if any body has the same problem go to your dealership and ask them to check your car in the recall!
This experience has been nothing but waist of time and miss communication between porsche gb and porsche germany! and this will be the first and the last porsche that i have bought, i'm part exchanging my car for a ford mondeo as they are more reliable!!!!!!!!
This experience has been nothing but waist of time and miss communication between porsche gb and porsche germany! and this will be the first and the last porsche that i have bought, i'm part exchanging my car for a ford mondeo as they are more reliable!!!!!!!!
Having had the engine rebuilt with, presumably, uprated parts at what turns out in the end to be no cost to yourself (other than time) it would seem to be rather hasty to now chop it in? I know you have had a very uncertain journey up to this point but all's well that ends well? Alternatively have lots of fun in your Mondeo............[:-][
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I wish. I have a Ford in my fleet. It does less miles than my Porsche, but has more visits per year to the dealer....
I think you have had some bad luck, although you have clearly suffered from poor communication within Porsche, which should never happen in any decent organisation.
My opinion is although this unfortunate episode has occurred and I'm sure things may have been handled better by Porsche, the fact that they have admitted full liability and I assume paid for the new engine/labour etc. is a positive result....
I would now be enjoying the car with it's new engine and looking forward to many happy miles in it as they are great cars....
All car manufacturers have at some point a failure of a major component in their different models over the years, it's the final outcome that has to be looked at... I know of a few Mercedes, Mazda and BMW owners who have had engines/gearboxes go, some have been lucky that the manufacturer has picked up the bill, other's not so lucky....
From your earlier posts it seems that the Dealer has fought your position from day one, so I would continue my relationship with them and enjoy the car, as I assume you will also have a warranty on the new engine so can look forward to worry free motoring during this warranty period....
As an aside, my Cayenne is currently on 108K miles and is running very well (touch wood).... Maybe I'm just lucky....
I would now be enjoying the car with it's new engine and looking forward to many happy miles in it as they are great cars....
All car manufacturers have at some point a failure of a major component in their different models over the years, it's the final outcome that has to be looked at... I know of a few Mercedes, Mazda and BMW owners who have had engines/gearboxes go, some have been lucky that the manufacturer has picked up the bill, other's not so lucky....
From your earlier posts it seems that the Dealer has fought your position from day one, so I would continue my relationship with them and enjoy the car, as I assume you will also have a warranty on the new engine so can look forward to worry free motoring during this warranty period....
As an aside, my Cayenne is currently on 108K miles and is running very well (touch wood).... Maybe I'm just lucky....
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