rejecting my Porsche 997 turbo

[themadmcgill]

Hi chaps, my solicitor has been in contact with the dealer recently in regards to the car. Originally the dealer seemed to be responding positively but now seems to have gone quiet so I have instructed my solicitor if we do not have get to a agreement by the end of this week to issue court proceedings as the dealer is once again dragging there feet and I feel I have giving them plenty of time to do the right thing. I will certainly keep you all updated as and when but in the meantime I would like to thank you all for your responses. All the best

 

[Lancerlot]

Has there been any progress in resolving this matter[8|]

Regards,

Clive.

 

[hamishmoon]

Clive
I was thinking the exact same thing a few days ago , hope it has all worked out

 

[peters]

His last log-in was 11/5/12 so I expect he has bought an Audi.

I suppose VW Group won't mind!

 

[Havard]

Disappointing read. I am looking at 997 TT's at the moment and threads like this do not inspire confidence.

I would have hoped that a marque at this level would have better customer service practices.

H.

 

[tscaptain]

Welcome to the forum Paul.

It's the 99% of "satisfieds" that don't post how they feel that should be of more interest to you! Within any marque there will be a some issues and Porsche is most certainly no exception. Also the tendency on the forum is that you only get to hear one side of the story. That's not to say the OP's complaints are not true and justified but we haven't heard the views of the Porsche Centre concerned. As has previously been pointed out we have not had any follow up to this from the OP so not sure what we can assume, if anything, from that silence.

Porsche dealerships are all franchises so while there is some commonality between them they will. at times, take a different stance on certain issues.

I think you will find that the majority of 997 turbo owners are very pleased with the car and relationship with local PC. - I am[]

 

[Rotorhead]

ORIGINAL: Havard

Disappointing read. I am looking at 997 TT's at the moment and threads like this do not inspire confidence.

I would have hoped that a marque at this level would have better customer service practices.

H.

I've been buying Porsches from OPCs since 1984 - That's 15 in 28 years and some 300,000 mls.

Never had a notable problem, and always had a good relationship (mostly with Porsche Swindon/Bristol).

There needs to be a bit of common sense, we're all human, and these are complex technical machines, but as tscaptain says, the 99% of happy customers have no cause to post. Trawl the internet and you'll find fault with anything and everything somewhere.

ps - 997 Turbo highly recommended[]

 

[Lancerlot]

Paul,

I echo the previous posters.

I've been a Porsche owner for well over 30 years with a total of 5 Turbos (including two Gen 2 997 TT's) []

They are remarkable pieces of kit and you shouldn't deprive yourself of a wonderful driving experience based on an isolated incident. Most turbo owners I meet are more than delighted with their cars.

Regards,

Clive.

 

[geoff lane]

I have to totally agree with Lancerlot I am on my 2nd 997 Turbo and they are as good an all-round useable supercar that money can buy. So far with 5 Porsches I have not had an issue of note and how many 500BHP cars can you run for 20000 miles before it needs a service and you only pay a small premium over your average BMW / Audi.
Buy 1 with confidence you won't be disappointed.


Geoff

 

[flat6]

ORIGINAL: Havard

Disappointing read. I am looking at 997 TT's at the moment and threads like this do not inspire confidence.

I would have hoped that a marque at this level would have better customer service practices.

H.

I feel for this customer. However, in terms of the conclusion you might be considering, independent research would suggest that you might heighten your risk of dissatisfaction by shopping elsewhere[] You will no doubt be able to dig some dirt on alternative marques.
http://www.forbes.com/sites/jimhenry/2012/07/25/porsche-is-king-of-the-hill-in-j-d-power-apeal-survey-buyers-remorse-not-here/

 

[Havard]

ORIGINAL: tscaptain

Welcome to the forum Paul.

It's the 99% of "satisfieds" that don't post how they feel that should be of more interest to you! Within any marque there will be a some issues and Porsche is most certainly no exception. Also the tendency on the forum is that you only get to hear one side of the story. That's not to say the OP's complaints are not true and justified but we haven't heard the views of the Porsche Centre concerned. As has previously been pointed out we have not had any follow up to this from the OP so not sure what we can assume, if anything, from that silence.

Porsche dealerships are all franchises so while there is some commonality between them they will. at times, take a different stance on certain issues.

I think you will find that the majority of 997 turbo owners are very pleased with the car and relationship with local PC. - I am[]

Thanks for the welcomes everyone.

I have been doing a lot of research over the past week or so and even caught an old episode of TG where Clarkson had a Cobalt Blue 997 TT out for a spin. It is really the only car that ticks all my boxes other than a V8 Vantage.

I am an active member of the Toyota Supra owners club and currently have a 97 Twin Turbo Tiptronic, but I am looking for something that is more of a drivers car that a GT. I have pretty much made my mind up on the 997.

I am going to take my time and find the right model over the next few months. Great forum and very friendly. The Mkivsupra.net is much busier but it is beginning to have more youngsters are dare I say "chavs" as the cars become more and more affordable.

Cheers

Paul

 

[tscaptain]

By reputation you may spend a lot of time at the menders with a Vantage!

Turbo for sale on here if it's of any interest with a pretty decent spec
http://www.porscheclubgbforum.com/tm.asp?m=716170&mpage=1&key=&#716170

Happy hunting.

 

[marlin]

ORIGINAL: Lancerlot

Paul,

I echo the previous posters.

I've been a Porsche owner for well over 30 years with a total of 5 Turbos (including two Gen 2 997 TT's) []

They are remarkable pieces of kit and you shouldn't deprive yourself of a wonderful driving experience based on an isolated incident. Most turbo owners I meet are more than delighted with their cars.

Regards,

Clive.

This is very true, the longer my car has not been near a OPC the happier I become []

 

[Clewsey]

Very true. A friend of mine had a V8 Vantage. It was at Aston Works far more than with him and he came to the conclusion that it wasn't a drivers car. His words "If you like a driving car, don't get one of these!" His other car is a Cayman S []

Not being a Turbo owner myself, I'd also say a GTS or a Carrera S would tick the box. Depends on if you like the Turbo for it's straight line shove or if you'd like a progressive NA car which loves to be revved. I'm loving the GTS (except the front lip I keep scraping).

You'll enjoy a 997, whatever the model. Good luck with your hunting.

Cheers

 

[mascanes]

Hey Guys .............. once again this thread, like other threads from you Turbo owner guys, is beginning to sound like the "Porsche Turbo Appreciation Society" ! Please remember its also a basic bog standard 911 forum too chaps.........

Rightfully so, you are all saying how good your Porsche cars are and how reliable your lovely cars are, but most of these comments are from 911 Turbo owners. Us non-turbo owners do not have the luxury of your fantastic engine .......... my Gen 1 engine is basically rubbish, built and designed during Porsche's bad times.......

During a recent visit to JZM I was chatting to Steve McHale. I decided to try them with an ongoing problem I had. So I took my car for them to work on. They didn't fix it by the way, but neither did the OPC. Steve informed me during a departing chat, that they had to strip down a Gen 1 engine couple of years ago, and Steve McHale said he had seen Flymo's better assembled than the Gen 1 engine. Now, as you can imagine that made me feel realy great, NOT! Needless to say I wont be going back to them again, as I felt like a true "under-dog" He said the Gen 2 engine is better but not much!

Re Harvards comments about possibly looking at V8 Vantage, and Clewesy's comments about his friends spending more time at Aston works more than with its owners. I have a couple of friends (3 actually) that have V8 Vantage's, of one which I have driven, and they've not had any problems. Correct, they are not a total drivers car like the Turbo, but the driving experience felt very close to my Gen 1 911. And you can get a very nice one for only a few dollars more!

I've read the Hartech 77 page document on the various non turbo engines and the work they have done, it is amazing. Very impressive, but also very worrying. But you Turbo chaps don't have troll through all this stuff to give you a warm fuzzy in your underpants everytime you go for a spirited drive, to make you feel everything is ok, when really deep down its not...........

You may all wonder where I am going with this post. Well, you Turbo guys enjoy your cars, because they are truly great cars with great engines. But please don't try and convince prospective or current owners that the non-turbo cars (Gen 1 mainly) are good cars based on your experience, because there is no comparison between the two machines, and you are giving false hope and expectations.

Yours truly, a lowly 911 Gen 1 owner.............. Up for Sale by the way

Mike

 

[tscaptain]

Well the OP was about an unhappy turbo owner which morphed into a prospective turbo buyer thread. On that basis it seems fair enough for the turbo owners to voice their feelings and the thread hasn't been unduly hijacked by them. I thought both my Gen 1 and Gen 2 C2S were great cars too. So are the GTS and new Boxster for that matter[]

 

[Lancerlot]

Yep, this thread is all about the turbo. But I've had several non-turbos as well. []
It's a pity the OP has yet to update us.

Regards,

Clive.

 

[garyw]

ORIGINAL: mascanes
Please remember its also a basic bog standard 911 forum too chaps.........

Quite right Mike.... the register and forum is open to all 997 owners , it just seems that the Turbo owners seem a bit more active and enthusiastic than others.
Even for the events the ratio is usually a larger turnout [&:] something I'm aware of and I have tried to do events that attracted all types of owners -which again were attended by a higher ratio of owners in charged cars...

Also, maybe I've been here too long but we have had our fair share of owners reporting faults and asking for assistance- similar to how this thread started for them to just be slagging off the brand, then only recently a new member noticing how many bad report threads we had here, yet if we now post how good our experience is we have another side of the coin thrown in.[]

We know that by nature those with a gripe shout louder and it's only right that those with a good experience be encouraged to say that they have- without it being deemed an appreciation society.

Be assured I'm not blinkered to the problems - I know only too well as I get the phone calls
Last month once again a 'potential' owner phoned about his 2005 car that had never been serviced or to a dealer, it had an issue and he now thought the brand is poor.. tell me where do you go with that!

garyw

 

[Alex L]

ORIGINAL: garyw
,
Last month once again a 'potential' owner phoned about his 2005 car that had never been serviced or to a dealer, it had an issue and he now thought the brand is poor.. tell me where do you go with that!

You laugh at them for being a total idiot.

If I have the merest of rattles or squeeks I am straight down the OPC. The only things gone in my car over last 5 years have been radiators and turbo actuator rods. Otherwise a pinnacle of build quality.

 

[tscaptain]

Out of interest I have e-mailed the OP to see if
a) he is still with us
b) there is any progress in the matter and
c) if so could he please update us

I wouldn't say the suspense is killing me but it's nice to see a resolution, one way or the other, to these issues.