The answer for RMS problems?

[JCB..]

Nic

I would also like to register my interest in meeting the Board.

JCB..

 

[Guest]

Thanks John,
Interesting. That's a fair percentage of members.

I take it when we get to know what the survey results are we will also get to know how many members took part?
Also, I am still yet to find a link to the survey questionnaire depsite asking several times.
I would like to see what is in this survey.....how much meat it has if you know my meaning.

Incidentally I am a member, got me package but my profile has it wrong.

 

[Guest]

but my profile has it wrong

to change the member/non-member designation you need to follow the instructions in your welcome eamil and notify Sophia at club office of your Forum Id and PCGB membership number

 

[NicD]

Berny,

no issue to say we sent 1000 forms out and received 524 (my last info) back, so a rather good response.

 

[GreigM]

If you've got 1000 boxsters on the books, with an admission that a fair number of these are no longer with the members, then 500+ survey returns seems a very good response! I'm even more interested now to hear the results []

 

[dawn lang]

ORIGINAL: Black80XSA

now debating whether to buy another Porsche

DO you want to change this statement Dawn []

Nope[] Went to look at one Saturday. Heart was seriously longing but head still in the driving seat (so to speak). Actually went to see this one because it has extended warranty but - correct me if i'm wrong - apart from a few sensibility issues (I need to use the car every day and some of its features weren't too suited to that - please don't ask me to elaborate, you'll be here all day[] ) it appeared to have the 'old' warranty (which doesn't cover RMS).

Am I correct in thinking that only by taking out a 'new' warranty with Porsche will the RMS be covered?

Therefore for that reason and a few others i've left it and thanked the chap for letting us look at the car.

Simple fact is that i've tried a Lotus Exige and Elise and a number of other cars but the Boxster is still the one that lights my fire. The proceeds of my boxster sale are burning a hole in my pocket but i'm going to try and exercise some restraint - after all, the results of the survey can't be too far off - can they?

[]

 

[Helen Goff]

Dawn you shouldn'tbe put off buying another Boxster, i've done a poll on another forum, plus taken into account results of polls on two other forums and it seems to be coming out that approx 63% of Boxster are not effected by this problem at all. so it would seem we are just unlucky[&o][&o][&o]

how ever while it's not as big a number as i had thought it was going to be,that still means that approx 37% of Boxsters have this problem and i have to admit that i am now thinking twice about buying another boxster (i have deposit down on a 987)if Porsche refuse to come up with better deal for those of us effected.

 

[kenwardc]

Hi Dawn

Simple fact is that i've tried a Lotus Exige and Elise and a number of other cars but the Boxster is still the one that lights my fire. The proceeds of my boxster sale are burning a hole in my pocket but i'm going to try and exercise some restraint - after all, the results of the survey can't be too far off - can they?

I wouldn't wait for the 987. There are three adverts on Autotrader for the 550 Anniversary model if you're interested. The difference is quite big between the standard car and the 550 in a number of ways and IMHO the car will keep its value very well. If the car "does it" for you as you say, then I'd jump for the 550 if I were you - you get the fab car AND it's a limited edition.

All the best with your decision.
Chris

 

[Guest]

Nic

Thanks for yours and you are right - RMS is to many (and certainly in my relatively short "˜Porsche Experience') the biggest "˜burning' issue at this time. It could well have a huge negative effect for our marque. Not only are we questioning the prowess of Porsche engineering but also, the manner in which they deal with consumers of their products across the world "" factors that are not to be "˜taken on' lightly.

As I have already indicated I am not available over the weekend the Board meet. As you suggest I will try to encourage others to attend although I am sure they will have their own thoughts to raise without taking on board mine!

As an alternative and to ensure a cross section of representation would it be possible to submit a written submission from those unable to attend - say no more than a page each? Such submissions together with the thoughts from those attending would hopefully present a sufficiently clear picture for the Board to consider future measures.

 

[NicD]

Nigel,

absolutely, If you send a written submision to me c/o the Club, I will represent it to the meeting. same goes for any other members.

Please be very specific about what it is you expect (or would request) the Club to do on your behalf, considering all the posible outcomes of these actions. rememer, the possible negative outcomes of an aggressive approach will be weighing heavily on the Board.

BUT we need some more members to put thmselves forward before I feel able to request a special meeting with the Board

 

[Helen Goff]

im not really sure what it is im expecting the (PCGB)club to be able to to on my behalf other than to represent us and put our views across to Porsche.

what i expect Porsche to do,at the very least is to give us a four year warrenty on all new cars. and to replace a faulty RMS without charge on cars that have a proven porsche service history (maybe a time limit would have to be put on this, eg up untill the car is 6 years old).

 

[dawn lang]

ORIGINAL: Helen Goff
what i expect Porsche to do,at the very least is to give us a four year warrenty on all new cars. and to replace a faulty RMS without charge on cars that have a proven porsche service history (maybe a time limit would have to be put on this, eg up untill the car is 6 years old).

My thoughts exactly Helen. If a four year warranty is standard in the US then we should be entitled to exactly the same.

The RMS is a becoming a major factor in buying a boxster and if Porsche were to guarantee that this would be fixed up to the age 6 years then i'd have absolutely no hesitation in handing over my money. Surely Porsche would gain in the long run if we're all going to them for our servicing for 6 years?

Dawn

 

[Guest]

ORIGINAL: Helen Goff
...<snip>...
what i expect Porsche to do,at the very least is to give us a four year warrenty on all new cars. and to replace a faulty RMS without charge on cars that have a proven porsche service history (maybe a time limit would have to be put on this, eg up untill the car is 6 years old).

Exactly. I have said this before, we should at least be given the same fairness in warranty as the US. 4 Years, which by the way came about through congress as the result of some class action legal case brought against Porsche US (regarding Boxsters too!). It used to be 2 years. But also, and most importantly, the warranty should be transferable. Otherwise the resale value of the marque will be heavily affected.

I would like to see the following:

* 4 years transferrable warranty on "all" mechanical parts for new cars.
* Since the RMS is a manufacturing flaw, I would want this warranted for the life of the car or 150,000 miles (normal driving conditions i.e., not tracked).
* An extension of warranty for out-of-warranty 986 & 996 models to cover the RMS as per above.
* Drivetrain (engine & gearbox) warranted for 5 years or 50,000 miles under normal driving conditions (not tracked) on new cars. This includes seals of any kind.....except fair wear and tear and so long as the car is maintained and service appropriately by the dealership network.

Incidentally, can I suggest that the 996 Forum be woken up to this meeting too. I am sure you will get some representation from them too (e.g., I am one of them )

 

[Mark_Bennett]

I worry that people are saying "normal use - not tracked".

Porsche have been one of the few manufacturers who continue to honour warranty claims if a car has been tracked.
I would hate there to be a caveat introduced by the owners that could start Porsche thinking "track use - not covered".

 

[Guest]

I have always understood it that all bets are off for cars that have been tracked unless under special arrangement.

There are two instances where they will not warrant engine/gearbox repair as far as I am aware:

If the car has been tracked.
If the engine has incurred a level 2 overrev. The later would occur if you accidentally shifted down instead of up at high revs.
I.e., you'r foot to the metal at 7000 revs and you meant to change to 6th but you accidentally changed to 2nd!

They can find out the above by reading your OBC.

 

[Mark_Bennett]

There are two instances where they will not warrant engine/gearbox repair as far as I am aware:

If the car has been tracked.
If the engine has incurred a level 2 overrev. The later would occur if you accidentally shifted down instead of up at high revs.
I.e., you'r foot to the metal at 7000 revs and you meant to change to 6th but you accidentally changed to 2nd!

First instance = Unless this has changed recently this is not the case.
Second instance = Yes. If you have overreved due to slotting in to too low a gear then you have a problem!

Edit.
Previous discussions can be found here --> http://www.porscheclubgbforum.com/tm.asp?m=56529&mpage=1&key=track%2Cuse%2Cwarranty�

 

[Guest]

Hmmmm.......

And also see this thread (but this is for USA cars, not sure if it affects us too but I think it does as it more or less
outlines what my dealer has told me):

http://forums.rennlist.com/rennforums/showthread.php?s=&threadid=144671&highlight=years+warranty

 

[tim court]

I would like to see the following:

* 4 years transferrable warranty on "all" mechanical parts for new cars.
* Since the RMS is a manufacturing flaw, I would want this warranted for the life of the car or 150,000 miles (normal driving conditions i.e., not tracked).
* An extension of warranty for out-of-warranty 986 & 996 models to cover the RMS as per above.
* Drivetrain (engine & gearbox) warranted for 5 years or 50,000 miles under normal driving conditions (not tracked) on new cars. This includes seals of any kind.....except fair wear and tear and so long as the car is maintained and service appropriately by the dealership network.

Let's recognise one point. This is an acknowledged FAULT. It should not matter if JZ or Camtune have serviced your car, it should not matter if you have tracked it, nor should it matter how old the car is (the seal problem will probably manifest itself within 50k miles). If replaced the whole process should start again. If you get a new engine (fat chance) then the warranty should start again on the new unit.

Hang on a minute.... I've had another thought re tracked cars.... PCGB positively encourage you to try out a PCGB trackday - not being a lawyer does this mean that PCGB could, because of their close association with PGB, be liable for any issues that are no longer covered by warranty???

 

[Mark_Bennett]

Interesting.
But more interesting is what your Dealer has told you?

Given the Porsche Cars MD's quote in Autocar, I wonder why your dealer would say otherwise.
Anyone got the Warranty book for a UK car? Mines gone walkies (typical - 3 files of stuff on my car, and the service book is missing[])


Edited for poorr spooling

 

[Guest]

ORIGINAL: Mark Bennett

...<snip>....(typical - 3 files of stuff on my car, and the service book is missing[])

For my 996, the service book (log book) has the title "Guarantee and Maintenance".
But there's no mention of anything regarding "all bets are off for track use". In fact it
is extremely sparse of any information about what is and isn't guaranteed.

I wonder if there is another document that specifies the small print of the warranty/guarantee.
If so, i don't have one either :-(